Need to do the following: business planning and programming; recruitment of staff and training; financial basics; promotions; engineering acceptance, handover, commissioning; procurement of materials; apply for various permits; opening ceremony and so on, eight work to do a good or bad job, deciding to open after the operation of business profits more or less, because these jobs involve the quality of the operation after the opening of various operational work, Costs, customers and whether the opening of the major issues on time.
One, the development of business plans, goals
(a) recent market research and forecasting
1, research to grasp the dynamics of the regional market and development trends.
2, research to master the region's hotel type, size, grade and business characteristics.
3, research and master the region in the past two years the source market and the hotel's operating conditions.
4, and competitors for comparative analysis.
(B) the preparation of business plan
1, based on the hotel's natural and social environment and market positioning, to determine the business projects and standards.
2, the development of food and beverage sales price base and preferential policies during the trial opening.
3, the preparation of the trial opening of the work of the various plans, compiled into a trial report.
4, the development of various preparatory work to implement the countdown plan.
5. Submission of business reports to the owners for approval.
Two, organizational personnel and management system
(a) determine the organizational structure, staffing, salaries, benefits.
(ii) Establishment of management procedures and regulations.
(iii) To formulate the conditions and number of personnel to be employed.
(iv) The total number of assessed and recruited personnel shall be limited to less than 60% of the basic establishment
(v) Appointment of departmental managers.
(vi) Training.
1, hotel staff and management training
2, basic skills training, work procedures training, store rules training.
3, pre-job training, practical training
(vii) staffing.
Three, hotel decoration and supporting facilities
1. Hotel decoration design and implementation.
2. Hotel electrical equipment procurement, installation and commissioning
3. Hotel tableware and kitchen equipment procurement and commissioning
4. Hotel hotel furniture and fabric purchases
Four, before the opening of the financial highlights of the work
(a) Receiving the fixed assets, bookkeeping, registration
(b) the development of financial systems and procedures.
(iii) Train finance staff to understand and implement financial management systems and procedures.
(iv) Prepare a budget for opening costs.
1. Pricing of meals, drinks, and merchandise for various dining formats.
2. Compensation rates for damaged items.
(vi) Establishment of rules for exemptions and discounts.
(vii) Establishment of business relations with banks, commerce and industry, taxation, post and telecommunications, etc.
(viii) Opening expenses.
The owner pays the opening costs to the operator, who develops the opening plan and budget
Calculation, supervision of opening activities, including recruitment, training of staff, installation of operating systems, marketing, procurement of supplies and inventory, in the name of the owner
Hotel Preparation Planner
One, Preparation and Management
a, Pre-operational Planning
1, hotel pre-operation plan
2, hotel pre-operation management
3, pre-work memorandum
b, the preparation of items
1, the preparation of items for each department and area
2, the specifications of the purchased items price list
3, the finalization of the supplier of each item
Liquor, Cigarettes, spices, condiments, dry goods, vegetables, meat, seafood, raw materials
4, procurement profile details reported
5, departmental hardware equipment and facilities, office supplies, hotel management software, consumables, disposable items, cleaning supplies,
fixed items, tableware, departmental fabrics, staff uniforms, printed matter, landscaping, decorations
c, opening preparations
1, preparations for the trial operation
2, preparations for the opening
3, preparations for the opening of the various departments
4, the hotel product price of the pre-agreed
d, equipment and facilities
1, the installation of equipment and facilities management
2, equipment and facilities of the preliminary commissioning
3, equipment and facilities accountability in place
e, decoration
1, the hotel periphery decoration decoration works
2, the hotel internal decoration decoration works
3, each area of the rendering
f, departmental staffing
1, the pre-hotel large departmental staffing
2, the human resources department, the public relations Junpei Put epileptic Jun⒐こ滩俊⒉晒翰俊⒉鸵 俊課⒎癫俊⒑笄诓?
3, departmental pre-coordination work plan
4, the pre-departmental system to monitor the operation
second, human resources
a, employee handbook
1, the hotel's Employee Handbook
2, departmental rules and regulations
3, the employee's job duties
4, the development of the workflow of the position < /p>
b, staff training
1, department manager pre-training program
2, food and beverage department training
3, housekeeping department training
4, logistical department training
c, staff recruitment
1, recruitment according to departmental requirements
2, logistical staff recruitment
d. Performance appraisal
1, the assessment of junior staff
2, the assessment of staff after training
3, the assessment of the hotel trial operation
4, the stage of the staff conduct assessment
5, the pre-labor cost budget and control
6, the preparation of staff post wages
7, the hotel's various departments of the rewards and punishments
3, engineering
7, the hotel's rewards and punishments
8, the hotel's various departments of the system
9, the hotel's various departments of the rewards and punishments
Three, engineering management
a, weak power management
1, the weak power management of each area
2, departmental power switch energy saving management
3, fire area management
4, water, electricity, gas related management b, engineering transformation
1, the first and second phase of the renovation project
2, the implementation of the specific Project implementation, tracking
c, equipment management
1, the hotel departments of large equipment management
2, the maintenance of equipment and facilities
four, food and beverage management
a, restaurant management
1, departmental allocations
2, the departmental coordination and cooperation
3, the restaurant's various jobs The development of workflow and departmental systems
4, the development of job schedules
5, the management of reception, telephone booking, door-to-door casual guests, banquets, weddings, birthdays, housewarming banquets
6, the control and enhancement of the quality of service
7, the implementation of the service skills and the promotion of the service
8, the coordination of cooperation with other departments
9, Cost control of material consumption
10, Cost control of human resources
11, Formulation of other services
12, Establishment of feedback system