About interview skills of applying for a restaurant lobby manager

Know yourself and know yourself, and you will win every battle. If you want to know what kind of talents an enterprise needs, you must start with the job requirements, carefully understand the professional requirements of the lobby manager, and then formulate effective interview strategies based on this.

Requirements for the position of lobby manager

1. Familiar with the hotel's management workflow and management norms, with strong organization, management and coordination capabilities; Have considerable training ability, strong adaptability and fluent oral English.

2. Have considerable knowledge and level of catering management and good comprehensive quality; Have good team spirit, pioneering and innovative spirit, strong communication and coordination ability, and dare to take responsibility.

3. Good temperament, affable, generous, dignified, cheerful, sociable, with overall concept, service awareness and strong sense of responsibility, able to work under greater pressure

Interview skills of lobby manager

1. Clear speech, fluent language, elegant and generous. Dealing with customers' complaints and answering guests' inquiries, as the nerve center of the restaurant, the lobby manager can be described as a bridge between hotels, waiters and guests. Therefore, good language expression is particularly important. When talking in an interview, you must pay attention to accurate pronunciation and clear articulation. At the same time, we should also pay attention to controlling the speed of speaking so as not to stumble and affect the fluency of language. In order to increase the charm of language, we should pay attention to the beauty of rhetoric, avoid using idioms, and let alone uncivilized language.

2. Grasp the key points, be concise, clear and well-founded. In order to examine the adaptability of job seekers, interviewers often set some traps in the process of answering questions. If you don't want to be eliminated, you must keep calm when you answer, and you must not cover it up vaguely. If you can't get to the point of the question put forward by the employer for a while, so that you don't know where to answer or it is difficult to understand the meaning of the other party's question, you can repeat the question, talk about your understanding of this question first, and ask the other party to confirm the content. We must make clear the questions that are not clear, so that we can be targeted and not answer irrelevant questions.

3. explain the whole story clearly and avoid abstraction. The employer always wants to know the specific situation of some candidates when asking questions, and must not simply answer with "yes" and "no". According to the different questions raised, some need to explain the reasons and some need to explain the degree. Too abstract answers that don't tell the whole story often don't leave a concrete impression on the examiners. ;