What are the most common mistakes made by the foreman

In the actual work of catering enterprises, the foreman's work style is an important factor affecting employees' work mood and service quality. Below, I will share the most common mistakes made by the foreman, hoping to help you!

Poor communication and coordination

Perhaps the most difficult thing in a foreman's daily work is communication. Communication and coordination is an important work in the process of foreman's supervision. Besides paying attention to the internal coordination of the team, we should also be good at coordinating with other teams, departments and superiors. Foremen who only concentrate on their own work without paying attention to mobilizing the enthusiasm of all parties, even if they work hard and tired, will often end up in an embarrassing situation with half the effort.

act arbitrarily

As catering enterprises are earlier, they use more foreign management systems and methods. Imperative? There are many commands. Discussion style? Less management. Some foremen think that a successful manager needs to use tough measures. The foreman gives orders, but employees can't carry them out in doubt. In fact, this will make interpersonal relationships easy to be tense, the foreman will become lonely and helpless, and employees will not feel a sense of belonging to their work. What should a foreman be at work? Waiter's waiter? , not? The immortal is crushed to death by a big level? . Once you do this, you will find that your prestige and dignity have not declined, but won the hearts of more employees.

Don't know how to use authority

Many foremen can't get the respect and trust of employees because they don't know how to use their rights, which makes employees dislike that their foremen are weak, but they don't speak when they should, giving other departments a chance to argue irrationally.

Not good at motivating the deployment

The foreman should be good at motivating, encouraging and praising employees. The following sentences should be the common language of the foreman: well done; Make rapid progress; That's right; You are very capable; Continue to protect-hold; What you think is a good idea; Did it go smoothly? I'm glad you have such a performance; I knew you could do it; You did it very seriously today; You make progress every day; I appreciate your help; You will do better next time; If you are hungry, just do it; Your movements are really fast; This way of yours makes the work much easier; You see, you have figured out a way; This is the best you have done, and it will be better next time; Go on, you have made great progress; I'm happy for the work you did today?

stick to a rut

Some foremen think that if they just follow the old management methods, there will be no mistakes. In fact, the foreman's job can't be to keep the existing rules and methods unchanged, which will never improve the work efficiency and quality. If the foreman loses initiative, he will become a mechanical leader.

bully the superior and deceive the inferior

some foreman do everything in front of the manager and talk about their achievements, but they report good news instead of bad news, but they are bossy in front of the employees. It even hinders the manager from communicating with the lower-level employees, and deceives his superiors and deludes his subordinates by himself. Such a foreman makes the manager unable to really hear the voice of employees, and even makes employees misunderstand the manager. Managers are most afraid of being taken for granted? Alone? Isolated, do not understand the voice of employees. A leader who can lead employees to work together and create achievements, and also let managers communicate with employees, will make managers trust.

Refuse to take personal responsibility

When people face responsibility, there are two behavior patterns: one is practice-oriented, and the other is defense-oriented. Practitioners are those who dare to take responsibility; The debater always likes to defend when he meets something, and he is a person who shifts responsibility. Refusing to take personal responsibility is an easy mistake for the foreman.

Don't listen to employees' opinions

Some foreman thinks he is brilliant and often doesn't listen to employees' suggestions, especially for those employees who can't grasp the key points, they are upset when they see his suggestions; Some people are narrow-minded, and they give advice to employees who don't have the same feelings. After listening to it, they immediately interrupt, making the other party unable to get off the stage.

Criticize and accuse in public

When employees make mistakes in their work, don't criticize and accuse in public. This will only make things worse, and even hurt employees' self-esteem, resulting in employees' bad working mood or rebellious psychology or behavior. The foreman must not lose his temper when criticizing. The consequence of this is that the foreman will lose his prestige in front of the employees and give them a feeling of prejudice against him.

Love sarcasm

Some foreman talks to employees in a mocking way, and ridiculing and satirizing an employee in front of other employees will make employees lose face and damage their self-esteem. According to the survey, employees all pointed out that they would not have a good impression on a vulgar speaker. This is not just a moral issue, and this language can't help solve the problem. ? Do as you would be done by. ? Is there any difference between treating employees and serving customers like this? ;