Responsibilities of the floor manager Manager 1. Responsible for handling all the affairs of the hotel, leading all the staff to work hard and accomplish all the goals set by the hotel.

2. Formulate hotel management objectives, including formulating a series of rules and regulations and service operation procedures, specifying the responsibilities of managers and employees at all levels, and supervising their implementation. Sensibility, make market expansion plan, and lead the sales department to carry out comprehensive promotion and sales. Read and analyze the monthly report in detail, check the business progress and the completion of the business plan, and take countermeasures to ensure the smooth operation of the hotel business.

3. Establish and improve the organizational system of the hotel, and make it rational, streamlined and efficient. Preside over the weekly inspection report of the catering manager's office meeting, and give key comments and instructions on relevant issues. Convey relevant instructions, documents and notices from the government or general manager, handle interpersonal relationships well, and coordinate the relationship between departments, so that the hotel has an efficient working system.

4. Improve various financial systems. Supervise and urge the financial department to do a good job in cost control, financial budget and quarterly financial statements; Check and analyze the monthly business situation; Regularly check accounts receivable and accounts payable.

5. patrol public places and the work of various departments regularly with emphasis, check the service quality problems, and convey the patrol results to relevant departments.

6. Arrange hotel maintenance.

7. maintain good relations with people from all walks of life, establish the image of the hotel, and represent the hotel to receive important guests.

8. Be responsible for guiding the discipline work and improving the service quality and staff quality of the whole hotel.

9. Set an example, care about employees, and have clear rewards and punishments, so that hotel employees have team spirit and high cohesion, so that employees can complete their jobs with high enthusiasm and responsibility.

11. Be responsible for the hiring, assessment, rewards and punishments of hotel staff and employees. 1. Procedures for routine service of waiters' banquets.