How to write the first work plan of hotel quality inspection department

First, continue to do a good job in the preparation, revision and implementation of product quality standard documents

Through the previous work, I realized that some requirements of the currently implemented product quality standards are somewhat different from the actual situation, some of which are due to unreasonable standard setting and some of which are not seriously implemented. In the future, we should make timely adjustments and improvements to ensure that the quality management work has rules to follow, and at the same time, we should strictly control the implementation, so that the product quality is as close as possible to the standard requirements until it is consistent.

II. Standardizing incoming inspection

In the past, only bulk and important raw materials were inspected, and the inspection items were not comprehensive enough, and the inspection records were not complete enough. Occasionally, poor incoming quality affected product quality. Since early September, aql sampling inspection has been adopted for all purchased bulk materials; Perform full inspection on valuables or raw materials with great influence on quality; For raw materials that are difficult to verify, suppliers are required to provide quality assurance letters. For all incoming inspection work, leave complete inspection records by material. For the abnormal quality of incoming materials, timely issue car (Notice of Abnormal Quality) for correction, and follow up the results of inspection and improvement.

Third, strengthen the process quality control

In recent days, due to the tight delivery date and the shortage of personnel in the paste-making process, two patrol inspectors were temporarily deployed to help seal, resulting in the process quality control being mainly undertaken by the workshop supervisors. Due to the different work priorities of workshop supervisors, the quality situation is worrying. In order to ensure the quality of the process, it is planned that all on-site inspection personnel should return to their positions before September 4 to strengthen the control of the process.

some quality problems in the manufacturing process recur repeatedly, mainly because the problems are not dealt with and punished in time. Since the beginning of September, for the newly discovered batch quality accidents, car (Notice of Quality Abnormality) must be issued within 2 hours, temporary corrective measures within 4 hours, long-term preventive measures within 24 hours, and handling opinions within 2 days.

iv. starting sampling inspection of finished products of fqc

in the early days, due to the attention to the process, the importance of sampling inspection of finished products was not fully realized, which led to the frequent discovery of defective products when customers inspected the products. From the beginning of September, it is necessary to carry out aql sampling inspection on finished products to be put into storage, and make a complete record of the inspection results. If there is any deviation from the standards and contract requirements found in the inspection process, the production department shall be notified in time to correct it.

V. Do a good job in statistical analysis of quality-related data

Do a good job in statistical work of quality management-related data, submit various quality reports in time, and provide reliable quality information for leaders and relevant departments. Statistical data related to incoming material, process and finished product inspection are reported once a week.

VI. Convene regular quality meetings

Convene regular quality meetings once a month, report and analyze the quality problems of last month, improve corrective and preventive measures, keep meeting minutes, and track and supervise the implementation.

how to write the work plan of the second hotel quality inspection department

The new year is about to open, with great responsibility for quality work, so as to complete all tasks for the park. To maintain the momentum of quality improvement, we must persist in speeding up the work of familiarizing ourselves with quality. In order to ensure the plan, sum up past experience and implement it. The following work plan is formulated as follows.

define the work plan

if the goal of the work plan is a work direction, the work can be carried out. You can't ignore every detail in your work. Learning is the mission, and giving up learning is giving up progress. Learning is a lifelong task and a long-term practice, which can run through one's work. As a quality control profession, that is to be responsible to consumers. Ideologically, we should attach great importance to product requirements and meet the national testing standards. Match the company's products with the winning situation of the society.

Prenatal sample handling standard

Prenatal samples should be carefully reviewed, and once the batch samples are approved, they will be correct bulk samples, and only this office can be used for bulk production in factories. Before mass production and operation, it is necessary to make a sample, which is called prenatal sample, and prenatal sample is also called sealing sample. When making sealing sample clothes, all main dressings must use correct materials.

tracking quality and delivery date

Good at communicating with customers in words and language. Forecast the demand, production capacity and material supply of processing customers to facilitate the arrangement of production and delivery. It is necessary to conduct a comprehensive and detailed inspection of product size, workmanship, style and technology. Issue inspection report (initial/intermediate/final stage of bulk production) and rectification opinions, and leave one copy in the factory after being signed and confirmed by the person in charge of the processing factory, and keep one copy for yourself and fax it to the company.

Final inspection requirements

1. The quality of fabrics and accessories meets our requirements, and the bulk goods have been confirmed by our company or obtained the inspection report of an authoritative certification body;

2. The style and color matching are accurate;

3. The dimension is within the allowable error range;

4. Excellent workmanship;

5. The products are clean, tidy and sell well; Beautiful packaging, correct proportion and suitable carton size.

routine work requires

careful inspection, recording and evaluation, and finding out your own shortcomings. We should carefully and strictly correct the shortcomings of our work in time. Make the quality truly and effectively promote the quality requirements of our company. Establish a sense of service, find a good position and be a good assistant to the quality department.

working concept

be familiar with the products, and understand the characteristics and components of raw materials. Know the characteristics, styles and quality of products, so as to facilitate communication with production personnel. Do a good job every day, be neither arrogant nor impetuous in prosperity, and study harder.

Quality communication analysis requirements

1: Communication and expression ability: eloquent and skillful. Good at communicating with customers in words and language. Quality work involves processors, and the communication language is easy to make faster and better responses and decisions.

2. analysis ability: analyze the ability of the processing plant, and make sure that the production schedule is consistent with the delivery date of the order, so as not to advance or delay.

team concept

The company is a team, and colleagues should be tolerant of others. We are a big family and need to help each other. Every colleague's continuous innovative thinking, such as making the best use of people and things. The key is to rely on the company's top management. As a member of the company, I am willing to do my best, do my best, and concentrate on winning a new pattern.

how to write the work plan of hotel quality inspection department

1. quality

quantity management system audit

1. assist the general manager to audit and evaluate the company's current quality management system, build a quality management system consistent with the enterprise and continuously improve it.

2. Establish a coordinated quality management objective within the organization.

3. Pay attention to and do a good job in internal quality audit, make full use of the quality management system as an effective management tool, and promote the maintenance and continuous improvement of the internal system.

4. Establish corresponding organizational procedures, train personnel, make plans and implement quality management system.

5. assist the general manager to ensure that the implementation of the quality management system and the process of continuous improvement get necessary support.

6. report the performance of the quality management system to the general manager on a regular basis, including the needs for improvement, and ensure the continuous improvement of the product quality of the enterprise based on facts, so as to meet the requirements of customers.

II. Internal Audit

1 Formulate and audit the annual internal audit plan and audit implementation plan of the enterprise for the approval of the general manager.

2. Draw up the internal quality management system audit report.

3. Assist the general manager to hold management review meetings on a regular basis.

4. Be fully responsible for the internal quality management system audit.

5. Serve as the audit team leader and select auditors. And formulate the annual internal audit plan, each audit implementation plan and internal quality management system audit report.

6 Guide the preparation of the Annual Internal Audit Plan and be responsible for organizing its implementation.

7 Organize and coordinate the development of internal audit activities.

3. Achieve the objectives of the quality plan.

1. Review the quality plans prepared by relevant departments.

2. Supervise and inspect the implementation of the quality plans of various departments.

Fourth, handle the quality problems related to customers

1. Assist the marketing department, identify the needs and expectations of customers, and organize relevant departments to review the product requirements. And be responsible for quality communication with customers.

2. Review the ability to detect the quality requirements of new products.

3. Assist the technical department to review the design and development ability of new products.

4. Assist the production department to review the production capacity and delivery date of products.

5. Assist the purchasing department to review the purchasing ability of required materials.

6. Review the product requirements review form of special contracts. < p Formulation and implementation of quality standards

1. In terms of quality requirements, assist the technical department in organizing, coordinating and implementing the design and development of products, determine the planning of design and/or development, determine the interface, input, output, verification, review, changes and confirmation of design and/or development, and assist in reviewing the trial production report.

2. to approve the project proposal, trial production report and provide quality reference for the general manager.

3. assist the purchasing department to do a good job in the quality inspection of the purchased materials.

4. assist the marketing department in the investigation or analysis of quality methods, market information and new product trends, and review the Customer Satisfaction Survey Report of customers.

5. Be responsible for the inspection and test of new products or new original and auxiliary materials.

6. assist the production department in the trial production and production of new products.

7. Collect industry quality technology and formulate appropriate internal control quality standards.

VI. Quality monitoring of production and service actions

1. In terms of quality control, guide the production department to control production and process, maintain production facilities, prepare necessary quality work instructions and be responsible for product protection.

2. assist the technical department in compiling relevant technical procedures for improving quality management.

3. assist the production department in examining and approving the production plan in terms of quality, and be responsible for examining and approving the quality of facilities procurement.

4. assist the administration department to control the working environment needed to achieve product quality.

5. Be responsible for product quality verification, labeling and traceability control.

6. assist the marketing department in quality after-sales service.

VII. Management of measuring and monitoring devices

1. Be responsible for the calibration of measuring and monitoring equipment; Prepare internal calibration procedures as required.

2. Be responsible for tracking and handling the measuring and monitoring equipment deviating from the calibration state.

3. Be responsible for the training and assessment of operators of measuring and monitoring equipment.

VIII. Control of nonconforming products

1. Be responsible for identifying nonconforming products and tracking the processing results of nonconforming products.

2. assist the production department to make a decision on the disposal of nonconforming products.

3. assist the production department to take corrective measures for nonconforming products.

IX. Data analysis and information provision

1. Coordinate the transmission, analysis and processing of internal and external related data of the company.

2. Guide the quality department to collect, transmit and communicate related data and provide necessary information.

3. Coordinate the specific selection and application of statistical technology of various departments.

11. Continuously improve

1.

2. instruct the administrative department to issue corresponding corrective and preventive measures and treatment opinions when environmental problems occur, and track and verify the implementation effect.

3. Coordinate with all departments to implement corresponding improvement, corrective and preventive measures.

4. Be responsible for supervising and coordinating the implementation of improvement, corrective and preventive measures.

5. assist the marketing department to effectively handle the customer's opinions on quality.

Xi. Quality cost control

Measure the effectiveness of the quality management system with financial items, and make statistics, accounting, analysis, reporting and control on the quality cost, so as to find ways to reduce the cost and improve the economic benefits of enterprises.