Summary of interview questions of operation manager

Interview provides an opportunity for two-way communication between the company and the applicant, which enables the company and the applicant to get to know each other, so that both parties can make a more accurate decision on whether to hire or not. The following is a summary of the interview questions of the operation manager that I have compiled. Welcome to share.

interview question for operation manager 1

position: branch of operation manager and cinema

the following is for the recorder to fill in

applicant's name: applicant: interview date: interview start time xx: xx: xx to xx: xx, * * is xx hours and xx minutes.

You can choose questions from the following list of questions, or you can write questions and ask questions according to the actual situation. Detailed records are required

1. What is the reason why you gave up answering questions in the interview questionnaire?

Many unexpected problems need to be decided on the spot.

2. List three key points of cinema operation management.

Patience, enthusiasm and certain crisis handling ability

3. What should you do if you find an employee with good work performance suspected of stealing?

Find out what happened through various channels! Take corresponding measures after getting the facts.

4. If you don't want to continue to employ the employee and want to fire him, but you don't have full assurance and evidence, it may bring personnel risks to the company, but you will face economic compensation if you dismiss him. What do you think should be done?

5. What do you think should be done to manage raw materials and goods, and how to prevent theft or waste?

6. The Spring Festival is coming. What should you do as a theater operation manager?

according to the recent attendance rate and the film schedule, arrange the promotion related work. Increase offline service and strengthen on-site service. Add service packages to provide more optional services. Pay attention to online Weibo interaction and marketing activities, enhance the exposure and special services, arrange employees to monitor the public opinion of competing products, analyze the marketing methods of competing products, and promote the sales of our hospital.

7. What kind of boss do you want to work with?

boss with ideas

8. If your boss is not your ideal type at all, how do you carry out your work?

communicate with leaders and make achievements

9. The head office conducts a year-end assessment and talks with each management to let you talk about your boss's work. What are you going to say?

11. What kind of subordinates do you want?

11. If you feel that one of your subordinates has done a very good job and may even surpass yourself, how do you deal with it? Interview questions for operation manager 2

1. Assessing customer service orientation

1. Many people focus on handling customer complaints. What do you think is the problem with this strategy?

2. Please list four basic qualities that a good customer representative should possess. Why do you think these four basic qualities are important?

3. Tell me about a time when you did some extra work. Why do you want to do such extra work?

4. In your previous job, what company problems did you try to solve that had nothing to do with your job responsibilities?

5. What makes you most satisfied at work?

2. Assess your tenacity

6. What is the biggest stress in your work? How did you deal with it?

7. Please tell me one thing that impressed you the most, which was stressful or frustrated. What was the situation at that time? How did you

handle it? What is the result of the treatment? How did you feel then?

8. Please tell me something that your superior (or boss/colleague) didn't understand: What did you do at that time? Why? What is the relationship between the other party and you? What does the other person think of your behavior? What kind of attitude and behavior does the other party show to you? How did you behave at that time? How did you finally deal with this matter? What happened to your relationship with each other?

9. Usually, we will meet the time when others ask you something that makes you embarrassed. Please tell me a similar incident you experienced?

Third, assess the sense of responsibility

11. What should you do if you encounter something you can't do yourself?

11. What kind of management and supervision methods do you think will motivate you greatly?

12. Your boss assigned you a task that has nothing to do with your job, so you can't finish your job. What would you do?

13. If you are asked to do a job, it is estimated that it can be completed in one week. After working for a few days, you find that you can't finish the task even after working for three weeks. How should you handle this situation? Why?

14. Do you think you have any responsibilities to people in other departments of the company? If so, how to fulfill these responsibilities?

15, can you tell an event that best reflects your serious and responsible work attitude?

iv. Normality of assessment

16. Do you have any quantitative standards to measure a qualified superior (subordinate)?

17. What do you think are the characteristics of your management methods?

18, how do you encourage your employees to achieve those work goals?

19, how do you ensure that the goal is realistic and feasible?

21. How do you ensure that the company's goals, tasks and objectives can be reflected in the goals set by departments and individuals?

21. Tell me about a time when you and your boss had a disagreement on a certain issue. How did you persuade your boss?

22. What is the most annoying taste of being managed?

-some questions about the development of operational SNS website

1, it's about SNS, socialgraph, you know? It is an algorithm to find the shortest path between two users through a given user relationship table (two-way graph).

I haven't seen the social graph, and the algorithm is even worse. But it is inferred that there seems to be no good way to find the shortest path between two people in the online world

So I have to think of other ways, such as the * * * nature of friends, and what are the possibilities and reasons for becoming friends? , and then narrow down the scope to check

2. If the user base is large and the activity is high, what bottlenecks will generally appear in this load balancing situation? How to solve it? What are the general precautions for load balancing? Simply say what you know.

if session is used, there may be problems in verification

second problem, bandwidth

third problem, server process

fourth problem, database concurrency and load

how to solve it? -routing and diversion, internal proxy, bandwidth enhancement, client cache, proxy cache, server cache, database cache

5. Do you think the website architecture is important? Or is efficiency important? How to balance?

what do you mean by unknown? Efficiency refers to development efficiency?

generally speaking, the architecture is important for large websites and multi-functional websites. For a single function, the optimization of the architecture of websites with important efficiency means how to balance high efficiency and maintainability, interoperability and low coupling in the future.

Of course, it is important efficiency before architecture! Development is an iterative process, unless this person is familiar with the architecture and has experience, he can't make a good architecture

but the boss should see continuous progress! Therefore, agile development should first do the core functions! Followed by constant revision!

3. What are the main technical difficulties in search engines (regardless of the computing level, just talk about applications)? How much do you know? Is it a search engine?

Crawling technology (spider)

Marking technology (extracting keywords)

Indexing technology (full-text retrieval) Interview question for operation manager 3

1. The composition structure of development and construction investment and the general process of real estate development?

purpose: to consider the candidate's understanding of basic business knowledge

2. What is the content of real estate operation management and what role does it play in enterprise management?

Purpose: Basic knowledge and understanding of this major

3. Main points of relevant professional plans in all aspects of the whole development process and the logical relationship between them when preparing the overall plan?

objective: to investigate the familiarity with the planning work

4. There are several main management modules in the operation management system. What are the main contents of each module?

purpose: familiarity with the basic theoretical knowledge of operation management. paper alliance

5. how to realize the PDCA cycle in the planned operation system, and how do they relate and influence each other?

Objective: To master the specific professional knowledge.

6. talk about the analysis model of the operation management center and the relationship between the best time limit and the lowest cost in the time limit cost model.

purpose: the depth of professional understanding

7. Have you ever had the experience of formulating enterprise strategy and the role of strategy in operation?

objective: to understand the extension specialty of this position.

8. how to make plans for milestone nodes and other nodes according to the project characteristics during the preparation of the operation plan?

objective: to investigate the ability of making plans according to the project characteristics in the process of making specific plans.

9. talk about the operation management system of well-known enterprises in the industry?

objective: to investigate the understanding and learning of other enterprises.

11. What are the candidates' considerations about their future career orientation and development direction?

objective: to investigate the candidates' understanding and knowledge of their career direction and the development direction of their personal abilities. Interview Question 4 for Operation Manager

Position: Branch of Operation Manager and Studio

The following is for the recorder to fill in

Applicant's name: applicant: interview date: the starting time of questionnaire filling is xx: xx to XX: XX, and * * is XX hours and XX minutes.

Thank you for applying and accepting the written test and interview. In order to know your specific situation, please give a written answer according to the list of questions. This questionnaire is open-ended, and you can choose to give up answering 5 questions. After you answer, please submit the questionnaire to the interviewer and prepare for the interview.

The following is for candidates to fill in

1. Please briefly describe your achievements in your last company.

I used to be a marketing planner in Wanda Studios. During my tenure, I successfully planned many activities that were beneficial to the cinema marketing, and successfully introduced Weibo and WeChat marketing into the cinema marketing activities. Weibo of Sarthou Wanda Studios in Daqing has also become one of the most popular official Weibo in the local area.

2. What was the reason for your leaving your previous company?

First of all, consider your future career. In the case of stable personnel, promotion has become a problem that every employee has to face. Under the condition of overall stability, I prefer to realize my own value

3. Why did you choose to apply for our company?

The new company is both a challenge and an opportunity for newcomers. He who seizes the opportunity is responsible for himself.

4. Why do you think you are qualified for this job?

With the required work experience, firmer confidence and burning enthusiasm, and a more persistent and tenacious work attitude, ability is the basis for reflecting a person's work, while responsibility, team spirit and mentality are the prerequisites for the success of the work. Only when I have both can I have the confidence to come to your company and sincerely ask for this job

5. What do you think is the most important quality of an operations manager?

1, work quality of being happy and dedicated, self-awareness 2, leisure 3, communication circle (thought) 4, study 5, time management 6, sense of belonging in the company 7, using knowledge and treating wealth 8, passion: whether you can accomplish anything depends first on whether you have passion and persistent attitude 9, confidence 11, habit 11, spending money on the Internet 12

6, right.

Many unexpected problems need to be decided on the spot.

7. Have you received any staff training? Have you trained your employees? What is the general process and key points of training?

1 Punch in on time, 2 Attend the morning meeting, 3 Open the store, 4 Shift Handover, 5 Graduation, 6 Safety inspection, 7 Cleaning supervision

8. If you are the operation manager, what does your annual plan include?

9. If a customer eats expired food and complains to the cinema that it cannot be satisfied, and then the customer exposes the matter to the media, what do you think should be done? How should such problems be avoided and prevented?

We should apologize first, and then investigate the situation clearly and handle it carefully.

11. Because of the dispute between the two sides over the air conditioning cost of the property, there was no clear result after many times of coordination. What do you think should be done? The property has informed us to stop supplying central air conditioning to cinemas from now on.

11, the cooperative customers of the studio come to see the movie, hoping it will be free. Do you think it's ok? Why?

12. A very important supplier called to invite you for dinner after work. By the way, we will talk about the contract renewal. Will you go? Why?

13. What should you do if the other party takes the initiative to mention the kickback when negotiating with the goods supplier?

14. if the marketing department launches a large-scale marketing activity recently and needs the full cooperation of the operation department, how do you think to cooperate with the marketing department to achieve good results?

15. What do you think should be done if there is a very popular film being shown in the cinema, but there is a screening accident while it is being shown, which makes it impossible to continue watching and causes strong dissatisfaction and complaints from a large number of viewers?

16, the company issued a series of job execution standards. Coverage is comprehensive and detailed. All posts are required to be strictly implemented. But for some of these operations, you think you have more reasonable and efficient processing procedures and methods, and ensure that you will achieve better results. What do you think should be done in this case?

17. What do you think should be done if employees are telling you recently that the salary level is too low and the turnover rate is rising gradually?

18. If you encounter such a situation, a customer randomly stops by to watch other films after watching the films he has held, and after being discovered by the employees, he is asked to make up the tickets. The customer said that the employees did not stop him when he stopped him, and he did not pay for the tickets himself. After the coordination failed and the theater called the police, the customers left forcibly before the police arrived. When the police came to the cinema, they expressed doubts and dissatisfaction with the cinema because the parties were no longer in the cinema. What do you think should be done after this incident? In addition, what measures should be taken to avoid or prevent this kind of incident? Recruiting people will be very cautious and picky. At that time, only those with real talent and rich experience can sit back and relax.

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