First, you start out as a room attendant, which is generally called a Room Attendant, and is positioned as a third-level employee in Starwood Group branded hotels, with a maximum of 10 levels (generally only one person is at this level, and that is the GM, General Manager). Room Attendant is promoted to Room supervisor, i.e. floor supervisor. At least two years of experience as a floor attendant. And in such a standard five-star hotel, a good level of English is the key to enhance, because in communication with guests and in addition to physical strength, there is still a lot of need to go to absorb the culture of the group needs to learn.