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On how to do a good job in logistics service guarantee

from the division of functions, logistics work is actually a part of the work of the organs, which serves the overall situation, putting the overall situation first and service first. The essence of logistics is to provide "ammunition" for other work. Without timely material guarantee and appropriate service guarantee, the work and activities of grass-roots units and organs will lose their foundation and motivation, and everything will be out of the question. Therefore, how to improve the logistics service guarantee is a problem that every logistics staff should think about. As a logistics worker, I would like to talk about how to do a good job in logistics service with my own understanding and practical work. First, the characteristics of logistics work 1, extensiveness. The logistics work covers a wide range. Specifically, the logistics work of our bureau mainly includes the following contents: renting houses, canteen management, infrastructure management, water and electricity management, vehicle management, printing and printing, comprehensive building sanitation, maintenance and other daily affairs. Business projects are complicated and involve a wide range, which is closely related to the work and life of the overall employees. 2. Service. Logistics work is a service work. From the content of logistics work, it serves the work of our bureau and ensures the smooth progress of other work of our bureau. For example, coordinating the use of cars in various departments requires services. For this reason, our logistics workers need enthusiasm, initiative, patience, ability and skills, and only by combining the two can we do a good job in service and get support and understanding. 3. Harmony. The logistics management has many details, including the relationship between people and things, and the improper handling of the relationship between people and things will affect the relationship between people. The transportation, water, electricity, heating and other materials needed for the office work and the life of all employees should be carefully considered and arranged. A slight omission will affect the normal development of other work and the mood of employees. Secondly, it is criss-crossed, covering a wide range. It is necessary to handle the relationship between various departments in this Council and coordinate the relationship between this Council and many external aspects. Therefore, logistics work is an important part of building harmony and stability. 4. triviality. Logistics management often starts with some trivial things, such as fallen leaves and sesame seeds. However, these so-called trivial things must not be underestimated. In the specific work, canteen management, vehicle management, rental of houses, water and electricity maintenance, printing and daily cleaning, etc., without these humble preparations, it is impossible to ensure the smooth progress of major events; Repairing pipelines, connecting power supplies and other trivial things all represent the civilized features of the whole bureau. If we are careless, it will directly affect the up-and-down and internal and external relations; In addition, improper handling of minor matters in reception and foreign affairs activities will also affect the image of our bureau. 5. timeliness. Logistics management is a dynamic activity, any work is carried out in time, the beginning and end of any work have reasonable timeliness, and any work beyond its reasonable timeliness will become meaningless. This is especially true for logistics work. Every service has its immediacy, such as which department needs a car; Lamp, water pipe is broken, etc.; Therefore, every logistics personnel should have a strong sense of time, and work must be decisive, timely, reasonable and scientific. 6. Coordination. To do a good job in logistics management is not only the responsibility of the logistics department, but also the support and cooperation of every employee. For example, if employees report meals in the canteen, it will cause waste if they eat instead of reporting meals. There are also good habits such as using water and electricity for daily work, which require everyone to consciously turn off the lights. As long as everyone can understand and cooperate with logistics work, they can better serve everyone. Second, some thoughts on doing a good job in logistics service guarantee According to the characteristics of logistics service mentioned above, I think we must proceed from reality, take doing a good job in service guarantee as the basis, take scientific management as the means, aim at improving efficiency, highlight people-oriented, actively explore and boldly practice. The author thinks that we can strengthen the logistics management of our institute from the following aspects: 1. Strengthen the system construction and improve the logistics management ability. Establish and improve various rules and regulations that are fundamental, overall, stable and long-term. On the existing basis, further improve and improve a series of scientific, normative and long-term logistics service guarantee systems such as departmental responsibilities, post responsibilities, rules and regulations, and work procedures, and clarify responsibilities and rational division of labor. Such as car use, leasing, dining hall, printing and so on, which can effectively improve the standardized management of our logistics. The function of the system is to regulate and restrain the behavior. Therefore, strengthening the system construction will help to regulate and restrain the logistics work, make the logistics support work have rules to follow and laws to follow, and make the logistics support work more procedural, standardized and legal in the future. 2, strengthen the sense of dedication, improve service ability. As a service department, logistics workers need to strengthen their sense of dedication. This is determined by the nature of logistics work. "Logistics work is an important part of the work of the whole unit and an important guarantee for doing other work well". Logistics work is not the center, but it should serve the center; Logistics work is not the overall situation, but it affects the overall situation; Logistics is not a trivial matter, but it must start from a trivial matter. Compared with other work, logistics work needs to strengthen the sense of dedication and strive to improve service. Because the value and significance of logistics work lies in providing security for the overall government affairs and serving the overall situation. We must not only strengthen the sense of dedication, but also improve our service ability. Without a sense of dedication, even if you have a certain ability, you will not take the initiative to serve; There is only relevant awareness, and if there is a lack of service ability, such awareness is meaningless. Therefore, we must combine the two, by establishing a sense of dedication and strengthening service capabilities. 3. Strengthen role awareness and improve professional ability. Everyone has a different division of labor in society and plays various roles. Different roles mean different responsibilities. Logistics work has different points according to different work contents. As logistics workers, we must strengthen the role consciousness of logistics management, service and guarantee, accurately locate and clarify responsibilities, and always remember our responsibilities and missions. At present, the division of labor in society is becoming more and more detailed, and everyone should strive to improve their professional ability while clarifying their roles, which is the premise and foundation for strengthening role positioning. Everyone has their own advantages and specialties. "Thirty-six lines, each line is the champion". There is also a professional division of labor in logistics, such as vehicle management, water and electricity management, infrastructure management, fixed assets management, printing management and so on. Everyone should do their own work well according to the requirements of specialization, improve their work level and service quality, so as to serve the overall work more effectively. 4. Strengthen enterprising consciousness and improve innovation ability. How to effectively perform and continuously strengthen the functions of logistics management, and how to improve service quality, all need us to keep enterprising consciousness and strengthen innovation ability. If we always stick to the old ways and can't break through the original mode of thinking and habits, then we can't adapt to the development requirements of the times. Logistics work involves management, service, security and other aspects because of its wide scope, many fields and long front. Nowadays, the content and requirements of service have changed greatly, from the original general affairs of logistics service to the affairs of logistics policy formulation. To adapt to this development trend and do a good job in logistics service under the new situation, we need to constantly summarize, innovate and improve. Therefore, every logistics staff must always maintain a high-spirited and enterprising attitude, break through the predecessors and surpass themselves on the basis of inheritance, and promote the sustainable development and innovation of logistics. 5. Strengthen learning awareness and improve thinking ability. According to the report of the 17th National Congress of the Communist Party of China, the goal of building a well-off society in an all-round way includes "forming a learning society with all-people learning and lifelong learning, and promoting the all-round development of people." We should resolutely overcome the wrong idea that logistics work is mainly about doing things and serving, without learning or rational thinking. Logistics workers must strengthen their awareness of learning and strive to cultivate their rational thinking ability, which is the premise and foundation for promoting their work. Engels once pointed out that if a nation wants to stand on the peak of science, it can't live without theoretical thinking for a moment. Therefore, we should not only learn logistics business knowledge, increase practical work skills, but also pay attention to theoretical cultivation and tempering, and improve rational thinking ability.