Baidu Business Bridge is a free website business communication tool provided by Baidu to promote customers. It can set up as many as 11 websites and 111 customer service staff to receive website visitors at the same time, monitor the geographical source, keyword source and browsing behavior of website visitors in real time, accurately locate real visitors, and facilitate 7×24-hour communication with potential customers and consultants, so that you can keep online and offline business and grasp potential business opportunities at any time.

"Baidu Business Bridge" is a powerful online customer service software. When potential customers visit the corporate website, they can have a real-time online conversation with corporate sales or customer service personnel by clicking the functional icons on the webpage. This online communication method has not only been widely used in communication, finance, food and beverage express delivery and other industries, but also gradually received extensive attention from various small and medium-sized enterprises. Through this system, in addition to online communication with potential customers, enterprise sales staff can also effectively manage and track sales leads, and continuously optimize search marketing according to the source of potential customers, so as to improve sales management ability and increase the conversion rate of website visitors.