Communication is very important for any organization, and communication is a means to connect members of the organization to achieve the same goal. So how can we communicate efficiently? The following are the effective communication methods for managers that I have compiled for you. Please refer to ~

Effective communication methods for managers

1) Communicate clearly and clearly;

the purpose of communication is to make the other person achieve action or understand the information and emotion you convey, that is, the quality of communication depends on the other person's response. It is realized by identifying, praising and asking about needs, and expressed in a way that interests the other party, such as humor, enthusiasm, affinity and friendliness. At the same time, in the appropriate opportunities and places, according to demand, change places. When listening, listen in the way that the other person likes, actively explore what the speaker wants to say, put yourself in the other person's shoes, don't interrupt, respond positively and encourage expression; Control emotions, respond and feedback in time, finally confirm understanding, and clarify objections after listening.

2) Give orders and give speeches effectively;

For business leaders, giving orders to subordinates is almost a daily work step. These seemingly ordinary small links, ranging from the deployment of the enterprise's annual plan task to the one-day task notice of the department, are most easily overlooked and become blind spots in implementation. If the leader is the conductor of an orchestra, then the command is the baton in the hands of the conductor. When the musician starts to play and which piece of music to play depends entirely on the transfer of the baton. As the dispatcher to carry out the task, if the command can't be effectively delivered, the effect of execution will certainly not be optimistic, because this is a wrong execution from the source, how can we expect it to have a good result?

3) put away the shelf and give clear and understandable guidance to employees;

When there is a problem to deal with, subordinates always stare at the boss. If they don't explain their attitudes and practices in time (even if they are wrong), they will think that the boss is incompetent. Similarly, if you want to blend in with your subordinates, you must first put down your "shelf" and not be condescending, but have appropriate words and deeds.

4) Use writing and presentation skills to exchange data, charts and opinions with others;

different occasions have different requirements for communication. For example, companies, parties, conference rooms, etc. should adopt different communication methods. On the other hand, the object of communication also determines the language and form of communication. For example, when communicating with colleagues, friends, relatives, leaders, customers, neighbors, strangers, etc., we should change the communication methods according to the different objects.

5) communicate new ideas skillfully;

as the saying goes, if you want to be convinced, let people speak first. Even if there are a hundred reasons for persuasion, don't forget to let employees finish their opinions first. Don't even listen. Not listening is equivalent to canceling others' right to speak, which is the most direct manifestation of distrust. No matter how correct you are, let the other person make it clear, and then ask the employee to put himself in the other's shoes to solve the problem and put him in his own position to see how to solve it. If he puts himself in the other's shoes, it is likely that the two of them can agree.

6) help others understand how their work contributes to broader business goals;

Nowadays, employees are skilled, and they are generally enthusiastic to contribute their skills to the group. In fact, their understanding of their own work. Know better than anyone. Therefore, asking employees to help solve problems can not only effectively use valuable resources, but also create an atmosphere of cooperation and participation.

7) break the communication barriers between different teams and departments.

In team communication, talking is the most direct, important and common way, and effective talking and communication largely depends on listening. As a group, members' listening ability is a necessary condition to maintain effective communication and vigorous vitality of the team; As an individual, listening is the basic requirement for success in a team. A survey of the 511 largest companies in the United States shows that more than 51% of the responding companies provide listening training for their employees. Studies have shown that students who are good listeners are more successful than those who are not. At work, listening has been regarded as one of the important necessary skills for getting an initial position, management ability, success in work, successful career and excellent work.

communication skills of middle managers

1. communicate upward.

Let's look at a story that happened in America first:

A boy who mowed people's grass offered $5 and asked his friend to call an old lady for him. After the phone was connected, the boy's friend asked, "Do you need mowing?"

The old lady replied, "No, I already have a mower."

The boy's friend said, "I will help you pull out the weeds in the flowers."

The old lady replied, "My lawn mower has already done it."

The boy's friend said, "I'll help you cut the grass even with the periphery of the aisle."

The old lady replied, "The mower I hired has also done it, and he has done it very well. Thank you, I don't need a new mower. "

The boy's friend hung up the phone and then asked the boy who mowed the grass inexplicably, "Didn't you mow the grass at the old lady's? Why do you want to make this call? "

The mowing boy said, "I just want to know what the old lady thinks of my work."

The moral of this story is: Only by communicating with your boss or superiors frequently can you know your strengths and weaknesses and your situation.

Everyone has a superior. How can we communicate with them? There are three suggestions as follows:

First, don't give your boss questions, try to give him multiple-choice questions. When something needs to be solved, you must never tell your leader whether to hold a meeting, because the leader will leave a sentence: "Let's talk about it." This will never work out. So don't ask questions when you talk to your boss, but ask multiple-choice questions.

-What do you think of a meeting tomorrow afternoon?

-I won't be free tomorrow afternoon. I have a client.

-how about the morning after tomorrow?

-I want to make a phone call the day after tomorrow morning.

-What about after 11: 31 a.m. the day after tomorrow?

-ok. After half past ten.

-thank you. I'll remind you before I get off work tomorrow. We'll have a meeting at 11: 31 the day after tomorrow.

second, any place. Here is an experience worth learning: leaders are very busy, but no matter how busy they are, they have to go home from work. Some people who simply answer "YES" or "NO" can take this method and wait for the leader in the company parking lot. Then he will definitely see you, and he will say, "All right, let's do it."

third, be sure to prepare the answer. There are only two consequences if the answer is not ready: the first consequence is that the leader will say in his heart, what do I need you for? I think about all the answers; The second consequence is that the leader has no great answer, because his IQ is similar to ours. Therefore, instead of letting him think for a long time and can't figure it out, it is better to simply give him an answer.

2. communicate down.

Listening and communication play an important role in Kōnosuke Matsushita's management thought. He often asks his subordinates, "Tell me, what do you think about this matter?" He also often goes to the factory for a walk, on the one hand, it is convenient to find problems, on the other hand, it is helpful to listen to the opinions and suggestions of workers. Welch is also a loyal executor of communication theory. In order to fully understand the situation, he likes to "dive". It can be seen that mastering the skills and art of communicating with subordinates is of great significance to leaders. So, what can be done to make the next communication fruitful? There are three suggestions for your reference.

first, learn more about the situation. When communicating with subordinates, if you are an "airborne unit", it is recommended to learn more, know more, ask more questions and do more homework. It is very important to know more about the situation. If you really don't understand, go back to do your homework, do your homework well, and then call your men over to talk face to face, so that people will be willing to listen to you. Many leaders say that the people below are disobedient. In fact, he doesn't want to listen because you can't say anything.

second, don't just scold. It is worthwhile to spend some tuition fees to let the subordinates experience it. Many leaders don't want to make any mistakes and don't want their subordinates to do any experiments. This sounds safe, but in fact, he is a salesman who will never grow up.

third, provide methods and keep an eye on the process. To communicate with subordinates, it is important to provide methods and keep an eye on the process. If you have done business, tell him how the contract was signed. If you have managed the warehouse, tell him how the inventory was wasted. If you have worked as a financial officer, tell him why there are often problems with the payment.

3. Horizontal communication.

refers to the communication between departments without superior-subordinate relationship. Peer-to-peer communication between departments often lacks sincerity, heartfelt words, service and positive cooperation consciousness. To eliminate the obstacles of horizontal communication, we should do the following:

First, take the initiative. As long as you actively communicate with the departments at the same level, you will naturally have a transcendence mind.

In the company, the relationship between Manager Wang and the leaders at the same level is very tense, and he is very upset about it. On this day, when he was complaining to his friend, his friend told him a story of "giving up three feet of land":

In ancient times, a housekeeper of a prime minister was going to build a back garden, hoping to leave a three-foot lane outside the garden, but his neighbor was a foreign official, and he said that it was his territory and resolutely opposed it. The housekeeper immediately repaired the book in Beijing. Seeing that the housekeeper gave up the original plan after the Prime Minister's reply, W was surprised and insisted on reading the Prime Minister's reply. It turns out that the Prime Minister wrote a poem:

A letter from a thousand miles away is only a wall,

What's wrong with letting him be three feet?

The Great Wall of Wan Li still exists today, but

I don't see Qin Shihuang.

deeply moved, Mr. W. volunteered to give way to the ground three feet, and the last three-foot lane became a six-foot lane.

Manager Wang was very inspired. Now, he gets along very well with the leaders at the same level, and his work efficiency has been greatly improved.

second, humility. In an enterprise, anyone who is more advanced than you is your predecessor. Only when a person learns humility can he easily get support from others when he needs help.

third, be considerate. A person should be considerate of others, think from his point of view, arrange time for him, and find a budget for him. This is called real problem solving.

fourth, cooperation. Everyone helps others before they are qualified to ask others to help you. This is called offering cooperation first, and then asking others to cooperate.

five, win-win. When communicating with parallel departments, we must win-win.