Legal analysis: You can make a complaint to the property management department of the local real estate administration, which is the competent department of the property industry to do the corresponding work before making a complaint.

Legal basis: Regulations of the People's Republic of China on Property Management

Article 48 The real estate administrative departments of local people's governments at or above the county level shall promptly handle the complaints of owners, owners' committees, property users and property service enterprises in property management activities.