Meeting for the first time: "I've heard a lot"
Visiting others: "Visiting"
Asking people not to see me off: "Stay"
Asking people for help: "Excuse me"
Asking for convenience: "Excuse me"
Asking people for guidance: "Asking for advice"
Asking people for guidance. Go ahead: "Excuse me"
Give away works: "Correction"
Wait for guests: "Waiting"
Ask for forgiveness: "Forgive"
Trouble others: "Excuse me"
Long time no see: "Long time no see"
Ask someone to do things: "Please"
And. When speaking to the guests, you should be treated with honorifics such as "you", and the word "please" should be added to the words, such as "please sit down" and "please wait a moment". The requirements for the guests cannot be met. Sorry words such as "I'm sorry" should be added. Speak in a smooth and kind tone, which makes people feel warm.
2. Speak politely, concisely and clearly, and don't be vague or vague. Politeness means being polite; Conciseness means to be concise and clear, and to be clear in one sentence without two sentences; Clarity is to make it clear so that people can understand it as soon as they listen.
3. Speak euphemistically and enthusiastically, not stiffly and coldly. Especially when explaining, you should be more enthusiastic.
4. Pay attention to the art of language, and try to speak with complete meaning and grammar. Sometimes, the waiter is well-intentioned, but because the meaning of the speech is incomplete and ungrammatical, it will mislead the guests. For example, when the waiter sees that the guests have finished eating rice, he wants to add some rice to the guests and asks, "Do you want more rice?" Such words are easy to arouse disgust.
if you make a slight modification and say, "I'll give you some more rice", the guests will feel comfortable.
5. Pay attention to manners and expressions when talking to guests. The waiter's good self-cultivation lies not only in the beautiful language, but also in his manners and demeanor. For example, when a guest goes to a restaurant for dinner, the waiter says, "Hello! Please sit down ",but there is no smile on your face and you are careless, which will cause dissatisfaction among the guests. It can be seen that we should not only use language, but also use expressions and actions to cooperate.