When the guests arrive at the door, the receptionist, manager and assistant manager should say "Hello, welcome" and always greet the guests.
The usher should ask the number and names of the guests and tell them that "we have a buffet at noon".
If the guest has made a reservation, the receptionist should reconfirm the name of the reservation. The usher should walk in front of the guests, lead them into the restaurant, and ensure that the guests follow.
If there is more than one guest, the foreman and waiter will help pull out the chair and help the guests sit down.
The usher should inform the local foreman or waiter of the guest's name.
The waiter then took away the extra tableware. When there are three people, the vase ashtray is moved to the empty side, when there are two people, the vase ashtray is moved to the middle of the bisector, and when there is one person, it is moved to the opposite middle.
The foreman and waiter will say, "Hello, welcome, my name is."
Xxxx, I am your head waiter at noon today. what would you like to drink? We have small bottles of imported beer and fresh mixed juice ... do you want cold beer or fresh mixed juice ... now it is.
In the season of ×××××, the fresh integrated juice is packed in a special shaped cup, and you can take it home as a souvenir after drinking it. "
If the guests order tea, they should also smile and say, "We have oolong tea, scented tea, Pu 'er tea, chrysanthemum tea and Tieguanyin tea. What kind of tea do you like? "
If the waiter doesn't know the question asked by the guest, he should smile and say, "Please wait a moment, and I'll ask the head waiter to explain.".
"The foreman explained to the guests.
Our buffet table includes appetizers, barbecues, hot dishes, steamed snacks, shark fin soup, freshly sliced roast duck and freshly cooked roast duck.
XXX, dessert and fruit, please enjoy your meal. "
When ordering drinks, ask the lady, and the head waiter writes down the drinks ordered by the guests and the seat number.
Starting with the lady, the head waiter repeats the guest's order. The foreman handed the order to the waiter.
The waiter holds the tray with his left hand to take the drink.
The waiter walks to the guest's table, stands on the guest's right, starts with the lady, puts the drink on the guest's right, and finishes it clockwise.
The waiter put away the mouthcloth and put it on the right side of the chopsticks.
If the guest smokes, two cigarette butts need to be replaced with ashtrays.
The waiter took the tray and ashtray in his left hand, walked to the guest table, stood on the guest's right, stacked the clean ashtray on the dirty ashtray, put the stacked ashtray back on the tray, and put the clean ashtray back on the table.
The waiter took the dirty ashtray to the pantry.
If the guest doesn't specify what kind of tea to drink, make fragrant tablets.
When making Tieguanyin and Pu 'er tea, we should pay special attention to the quantity of tea. The amount of tea made with a porcelain spoon is enough. Too much tea, the color is like coke. When Chata is dark, you shouldn't use it reluctantly. Immediately take out half of the tea leaves and soak them in another pot.
Check whether the teapot is white and free of tea stains, cracks and cracks before making tea.