It's easy because top hotels have some specific indicators for hotels, such as the size of linen rooms, the proportion of rooms, the form of catering, the requirements of various engineering indicators, and even how to get the streamline of guests … and so on. It's too boring to say these things, but they fall into the corner of "technique" in the discussion between "technique" and "Tao" that I have always said.
Then I want to talk about the "Tao" of hotel design, which is not easy for me to say.
Hotel design is unique and single. I think it has the closest relationship with "people" among all architectural designs (because a very important part is contact with hotel management companies). I try to sum up that there are two main points in hotel design, the design center and the design protagonist. I always think that the focus of all hotel design is-experience. This kind of experience is not the experience that architects simply want to provide to the guests staying in the hotel, but based on the experience of hotel brands and hotel operators in hotel positioning.
For example, in other words,
If you want to design a family hotel, the core experience you should grasp is convenience and multifunction, because express hotels are more convenient than high cost performance, and a standard room should provide convenient conditions to meet as many guests as possible.
If you want to design a five-star hotel, the core experience you should grasp is taste and quality, because an extreme taste and quality can show the unique position of the hotel. If you want to design a resort hotel, you should grasp the core experience-comfort and scenery. The focus of the resort hotel is to relax and experience the unique natural scenery and the scenery that can't be experienced in the metropolis ... It is the focus of the design to find the experience characteristics that the hotel should provide and design according to these characteristics. The users of hotel buildings not only have guests, but also many logistics management service personnel. Therefore, the design protagonist of a good hotel building can be used not only by the guests, but also by the operation and management team.
In fact, any good hotel will pay attention to the guests' attention, but more attention is often paid to the hotel's logistics management and operation personnel.
For example, the elevator room in a normal hotel is usually placed in a place that guests can't see at a glance, such as behind the front desk. That's true, because if the guests first see the elevator instead of the front desk, they will subconsciously go to the elevator without going through the check-in formalities .......................................................................................................................................... In fact, the location of the elevator room is still required-that is, when the guest gets off the elevator, the front desk can see him at first sight, and the guest can see the front desk at first sight. When the guest walks to the front desk, the front desk is ready to provide him with various services. If you have any questions about the guests, you can also go directly to the front desk.
This may be a small aspect, but it is these small aspects that constitute the final quality of hotel design.
For example, guests should try not to see or see logistics and management personnel carrying out various operations during the check-in process; For example, the laundry room should be aligned with the dirty clothes lane of the linen room upstairs as far as possible, so that you can throw your clothes directly from the upstairs without pushing them downstairs with a trolley every day; Another example is whether the laundry room is used with the employee laundry room? If used together, we should consider the relationship between the staff logistics dressing area and it. For example, each floor should be set up with a reception waiting area in the elevator room, so that guests can enter the gate and check in at the front desk. When they arrive at the room, there is always someone who has the corresponding procedures to guide them. For example, the luggage room should be close to the front desk, so that guests can determine their luggage quantity when checking in, and then there should be a special freight elevator to go upstairs … and so on. These details must be carefully considered when designing. It is the design of the protagonist and the interaction between the protagonists that makes a good hotel have vitality.
In fact, many people have asked me what a good hotel is. Regardless of the star rating, a really good hotel is peace of mind and worry-when I get off the bus to check in, I don't have to worry about my luggage, and someone will help you carry it; When you check in, every streamline node is greeted with a smile; When I have a question, I can easily ask someone; When I need it, someone can respond quickly, and I am satisfied.