Not all hotel managers' exams are multiple-choice questions. The basic knowledge in the first part is selection and judgment, and the vocational skills in the second part are mainly case analysis and solution.

This vocational examination is divided into two parts: theoretical knowledge and skill operation examination. Theoretical knowledge test adopts closed-book written test; The skill operation test is temporarily completed by a closed-book written test. The two-part examination adopts a hundred-point system, and both of them reach 61 and pass the comprehensive evaluation as required. Plus 31 minutes of professional ethics assessment.

Examination subjects: professional ethics, hotel management foundation, hotel catering management, hotel recreation management, summary of new hotel star rating standards, hotel service quality and safety management, hotel marketing and tourist organization, hotel human resource management, hotel financial management and control, hotel culture construction and hotel development, modern hotel room management and control, successful case analysis of hotel management, and relevant laws and regulations.

examination outline:

assistant hotel manager: room reservation management, reception management at the hotel reception desk, front office service and concierge management, room marketing management, hotel guest service management, hotel grass-roots management functions, hotel grass-roots training and guidance, and human resources management at the supervisory level.

Hotel manager: role orientation, responsibilities and quality requirements of middle-level managers, daily management, quality management, marketing management, financial management, front office management and room management of middle-level managers.

senior hotel manager: China hotel industry and world hotel group, hotel planning and organization management, hotel human resources management, hotel operation guarantee management, hotel information management, hotel corporate culture construction, world theme hotels and hotel revenue management.

above content reference: Baidu Encyclopedia-Hotel Manager