1, leave evidence: before making a complaint, make sure that there is relevant evidence to support the complaint, such as photographs, receipts, food residues, etc.;
2, directly communicate with the restaurant: first of all, try to directly communicate with the restaurant's management or the relevant person in charge. You can describe the complaint in detail and put forward a request or expectation for a solution;
3. Write a complaint letter or email: If direct communication fails to solve the problem, you can consider writing a complaint letter or sending an email to the restaurant in written form. In the letter, clearly state the problem of the complaint, when and where it occurred, attach relevant evidence, and explain the expected resolution. Make sure to provide contact information in the letter so that the restaurant can respond to the complaint;
4. Seek help from consumer protection agencies: If you are unable to reach a resolution with the restaurant, you can contact your local consumer protection agency or the relevant regulatory authority to report the complaint and to seek help and guidance;
5. Online complaint platforms: Some regions or countries may have specialized online complaint platforms, where complaints can be submitted and investigated and handled by the relevant authorities.
Before operating a food and beverage outlet, some of the following documents and permits may be required:
1. Food Business License: This is the main document necessary to operate a food and beverage business, and is used to prove that the outlet complies with food hygiene and safety standards. Usually, you need to apply to the local food and drug administration or related agencies;
2. Business license: this is the proof of registered business entity, registering with government agencies and obtaining a business license is the basic requirement for running a food and beverage outlet;
3. Tax registration certificate: in some countries or regions, you need to register for tax purposes to run a food and beverage business, and obtain the appropriate tax registration certificate;
4, health license: in addition to the food business license, some places also require food and beverage outlets to obtain a health license to ensure that the hygiene and environment of the establishment meets the standards
5, fire safety license: in order to ensure the fire safety of food and beverage outlets, some areas need to obtain a fire safety license. This usually involves passing a review and inspection by the fire department;
6. Labor contracts and employee documentation: When hiring employees, you need to sign a labor contract with them and make sure that they have a legal labor contract and work permit.
In summary, as a consumer, if there is a real problem with restaurant food safety, it is possible to complain. Specifically look at the complaint restaurant food which, if it is a consumer dispute, to the local industrial and commercial administration to complain, if it is a food safety problems, to the Food and Drug Administration to complain.
Legal basis:
"Chinese People's **** and the State Food Safety Law" Article 148
Consumers who are harmed by food that does not meet the food safety standards, you can ask the operator to compensate for the loss, but also to the producer to ask for compensation for damages. Received the consumer compensation requirements of the producer and operator, shall implement the first responsibility system, the first compensation, shall not be shirked; belong to the producer's responsibility, the operator has the right to recover from the producer after compensation; belong to the operator's responsibility, the producer has the right to recover from the operator after compensation.
Producing food that does not meet food safety standards or operating food that is known to be not in compliance with food safety standards, the consumer, in addition to compensation for losses, but also to the producer or operator can also be required to pay ten times the price or three times the loss of damages; increased compensation for less than one thousand yuan, one thousand yuan. However, the food labeling, instructions for the existence of defects that do not affect food safety and will not mislead the consumer except.
Article 49 of the Law of the People's Republic of China on the Protection of Consumers' Rights and Interests
Compensation for Personal Injury If an operator provides goods or services that cause personal injury to a consumer or other victim, he or she shall compensate for the reasonable costs of treatment and rehabilitation such as medical fees, nursing fees, transportation fees, and the reduction of income due to lost work. Where disability is caused, compensation shall also be paid for disability living aids and disability compensation. Cause death, shall also compensate for funeral expenses and death compensation.