How to make a complaint in English situational dialogue about hotel complaints (2)

hotel complaint English situational dialogue 4 Mike is talking to the front desk about his complaint in this hotel. He wishes to change to a quiet room.

Mike is talking to the hotel manager at the front desk. He wants to make a complaint and change to a quiet room.

　Mike:Excuse me.Who is the person responsible for handing complaints here? I would like to make complain.

Mike: hello. Excuse me, who is in charge of receiving complaints here? I want to make a complaint.

　Front Desk:I am the manager here.You can complain to me.How may I help you?

front desk: I'm the manager here. You can complain to me. What happened?

　Mike:Here is the thing.I was woke up by strange noises of the telephone several times last night.Even I unplugged it, It would n't stop beeping. I am also not satisfied with the house keeping service in my room. So I want to change to cleaner and quiet room.

Mike: That's right. Last night, I was awakened several times by the strange noise made by the hotel phone. I unplugged the telephone line, but it kept beeping. Besides, the sanitation in my room is not very clean. So I hope you can change me to a quieter and cleaner room.

front desk: I apologize for everything disturbing you. We will give another room to you right now. Please wait a moment.

Front desk: I apologize for what you said. We'll change your room right away. Please wait a moment.

Common sentence patterns of complaints

1. Customer complaints

1) There is no hot water/water boiler.

There is no hot water/water boiler.

2) The room is in a small/too noisy.

The room is a mess/too noisy.

3) The window curtain is full of dust.

The curtains are covered with dust.

4) The pillowcases are stained.

There are stains on the pillowcase.