In today's social life, we use speeches more and more, and writing speeches with correct writing ideas will get twice the result with half the effort. Do you know how to write the speech correctly? The following are my collected speeches at the meeting of property companies, hoping to help everyone. Speech at the meeting of the property company 1
All management and service personnel of the Bank of China project in Taian, XX Property:
Good afternoon, everyone.
since Qingdao xx property took over the property service management of Taian campus in August, xx, from the initial cleaning and land reclamation to the training of the service team and the continuous improvement of service skills, all of you who are doing it during this period have paid hard sweat and efforts.
The property management company received six training courses in xx, with 492 people. Especially in the last two training courses, we received excellent reception, and received a thank-you letter from the provincial bank. On the whole, the students gave us a good evaluation. There were no accidents in terms of safety and operation of facilities and equipment, especially after the kitchen checked the raw materials layer by layer and strictly grasped food safety. The reception service in the front office is also excellent, and the room service personnel are gradually familiar with the process and enter the role in dusting and cleaning the room. Tai 'an Bank of China Training Center has just started, xx is an internship stage, and the reception task of the training course in xx is very heavy. We should set an example for the management and play a leading role. The following are some suggestions for the property management company in view of the training task training center in xx years:
1. Improve the service image and quality of the service personnel of Tai 'an Bank of China Training Center in xx property: As service personnel, they should show their best side to others, serve with a smile, achieve "strong internal quality and external image", adopt various forms to improve their own quality, strengthen their own requirements, improve their respective service skills and strengthen detail management, and provide services when there is no training course reception.
2. Strengthen the training of service skills. The catering department can also conduct training by simulating the dining scene. Each department conducts training according to its own characteristics, focusing on strengthening the training of service etiquette, gfd and civilized hospitality service, improving the professional service skills and service quality, and improving the service of our Tai 'an Training Center;
3. Abide by the rules and regulations of the training center and the labor discipline of the post: Fiona Fang cannot be made without rules. Strengthen the implementation of the system and improve standardized management. Work hard, put forward some standardized requirements, and the management set an example to make the team more centripetal;
4. Earnestly perform the work of the post, and clean and maintain the sanitation of each service area: the three most important points of service are leg attendance, hand attendance and mouth attendance, and good work habits should be formed in daily work. All kinds of kitchen utensils, tableware and cleaning utensils should be placed in a fixed place, and put back to their original places in time after use, and all kinds of items should not be misplaced everywhere. The head of the department should often go to the area he is responsible for to inspect, including the sanitation situation of the area, the operation of the equipment, the personal image of the employees, etc. to master the first-hand information on the spot;
5. Daily inspection, repair and maintenance of engineering facilities and equipment, and supervision of normal maintenance of various maintenance units;
6. Strengthen the sense of responsibility to ensure safety and no accidents. The most important thing about the quality of work lies in the managers, who should first strengthen their sense of responsibility and strengthen the centripetal force and cohesion of the team. Every employee should be strict with himself, and the job is to suffer hardships before enjoying them. Only when employees have a sense of responsibility can they obey orders and commands well. On the premise of the first two points, ensure safety and no accidents, and the personnel on duty in the high and low voltage distribution room, fire control center and boiler shall be responsible for their own duties, remind each other at work, make good shifts without shirking or complaining, and make records, and the person in charge shall check the records irregularly;
7, the kitchen food safety production and management, the weather is getting warmer, we should pay special attention to food safety and hygiene issues, from the beginning of the purchase of ingredients, do a good job of disinfection of tableware, to ensure food safety without accidents;
8. Safety management of all departments of the training center: Strengthen safety training, and employees of all departments shall operate in strict accordance with the safety operation procedures of their posts and do a good job in site safety protection. The personnel on duty in the fire control room and power distribution room shall keep the duty records, and do a good job in the safety management and operation of facilities and equipment;
9. Emergency handling: establish an emergency handling plan, organize drills regularly, and organize personnel to handle emergencies. For the emergency situation of unexpected events, how to deal with it and conduct on-site simulation of personnel contact, so that employees can understand the process of dealing with unexpected events;
11. I hope that all departments of the training center will strengthen teamwork, unify and coordinate, work together with Qi Xin, think in one place and make efforts in one place, and successfully complete all reception services of the training course.
thank you! Speech at the meeting of the property management company 2
Dear leaders and employees:
Hello!
the golden snake leaves the old year, and ten thousand horses welcome the new year. Today, the property management company held an annual summary meeting. On behalf of the group, I would like to extend my best wishes to you for the Spring Festival. Thank you for your hard work and dedication over the past year!
in the past year, in the face of the still grim market situation, the work of the group company has been steadily advanced. Under the unified leadership of the group, the property management ability of the property management company has been greatly improved, the service innovation ability has been deepened, the team building has achieved remarkable results, and major breakthroughs have been made in all the work throughout the year. Among them, the property company won the national first-class property qualification, which is a gratifying achievement and the result of our joint efforts. Here, I once again express my heartfelt thanks to all of you and warm congratulations to the outstanding employees!
Opportunity implies career, and development makes great achievements. In xx, the economic situation improved, and faced with the changes in the market structure, higher requirements were put forward for the future property management service; The property management company should continue to do all the work well, improve the property management level in an all-round way, build the service brand of Tianzheng Property, establish a good property image, innovate the working mode with the development idea of "relying on the group, pioneering and making achievements", strengthen the internal management, cultivate the corporate image, and make further contributions to the overall development of the group company.
strengthen team building and optimize the management system. Good team and effective management are to meet the development requirements of property management under the new conditions. In daily work, we should pay strict attention to management, strict discipline, improve management and innovate service quality. Establish a standardized property management system to achieve standardized service and management. At the same time, we should improve the overall quality of employees, advocate dedication and establish the spirit of ownership. Emphasis is placed on ensuring the normal operation of equipment management, ensuring the personal safety of employees, fire safety, equipment safety and other basic work, and striving to promote the smooth progress of all work.
management embodies service, and service makes brand. Adhere to the working principle of taking service as its own responsibility and taking satisfaction as the goal, strengthen the study of industry knowledge, improve the level of business skills, so as not to be proud of achievements and discouraged by setbacks, establish an excellent property management brand with the service quality, skilled service skills, rigorous service attitude and standardized service standards of property management, form the effective promotion and implementation of service management, and always take creating a harmonious and comfortable environment in each community as the working goal; Do it with implementation, inspection, results and achievements. Constantly intensify inspection and enforcement, improve various rules and regulations, establish and improve internal management mechanisms, and further deepen the reform of enterprise management system. It is necessary to achieve a higher level of management, improve service, increase revenue and reduce expenses, and make routine savings to build a mature and efficient property management team and improve the quality of property management services.
enhance team cohesion. In the work, it is necessary to harmonize the relationship between owners, build a harmonious platform for community culture, and properly handle various disputes. All employees should learn from each other, gather everyone's wisdom, strengthen cooperation and coordination, improve work foresight, raise awareness of risk prevention, and form joint efforts and cohesion. At the same time, it is necessary to strengthen the communication and publicity work of the owners and master the reasonable demands of the owners. Promote the solid and orderly progress of various service management work.
The new journey requires us to work together, and new goals give us new missions. I believe that through the correct leadership of the group company and the concerted efforts of all employees, Tianzheng Property will have a broader prospect and a stronger enterprise!
Finally, I wish all employees and their families a happy Spring Festival, good health and a happy family! Thank you! Speech at the meeting of the property management company 3
Dear leaders and colleagues:
Good afternoon!
once again, everything will be renewed. I am very happy to be here today to attend the year-end summary meeting of the property management company. Xx was a remarkable year for the property management company. We experienced the establishment of the sales department, the early intervention of the property, the delivery of the house by Mingxin Qingting, the renovation and occupancy, etc. At the same time, with the establishment of the new leadership team and the concerted efforts of all the staff, we further improved the management level and service level of the company and created an excellent management team and operators.
xx year has ended, and it has just begun. We have a long way to go. Xx Property has several major issues that need full participation this year, including upgrading the company's qualification, establishing rules and regulations, improving quality, and handing over xx and xx houses ... In this year, our management area will increase from 61,111 square meters to 351,111 square meters. The expansion of scale requires us to make a strategic analysis of the target, consolidate the market and create a brand. Brand is based on quality and takes image as a weapon. Therefore, in the coming year, we will strive for zero defects, that is, zero defects in service, zero defects in operation, zero hidden dangers in equipment, and zero defects in violation of regulations. To achieve this goal, we will formulate specific implementation steps, first of all, we must establish and improve rules and regulations and improve operational norms; The second is to strengthen training, inculcate ideas, teach knowledge and train skills for employees; The third is to carry out quality supervision and inspection, and the project leader is the first responsible person, and the inspection results should be analyzed, rectified and improved in time; Fourth, there should be a corresponding performance appraisal system. We will consider improving the salary and welfare of some outstanding employees, but there will also be a corresponding appraisal mechanism to impose economic penalties on unqualified employees. It is the same whether they can do well or badly.
In the new year, we encourage employees to learn more about property, improve their professional skills and management ability, develop better on this broad platform, and realize their own life value. We can even provide learners for employees, reimburse part of their study expenses, and build a learning team, which is consistent with the corporate culture of xx Real Estate. At the same time, we will continue to care about the life and welfare of employees, strive to create a comfortable working environment for employees, establish a barrier-free communication mechanism, reduce the friction of communication with employees, increase the enthusiasm of employees and reduce the turnover rate.
xx property is in a period of rapid development, which requires every department and everyone to unite together. We are a big family, and everyone's position may be extremely ordinary, but it is these ordinary things that can create a truly powerful XX property after years of persistence and struggle!
I came here in October of xx, and I missed the opportunity to participate in your achievements last year. xx will be a year in which opportunities and challenges coexist, and glory and dreams * * *. Under the leadership of General xx, I will go all out to make persistent efforts, * * * make progress and * * * grow together with all my colleagues in xx Property, and contribute my share to xx Property!
Finally, I wish you all a happy New Year and a happy family. Thank you!