What's on the Internet recently? Is there a camera in the Haidilao private room? The news caused a heated discussion. Some people specially visited several restaurants and found that cameras were indeed installed in the private rooms of many stores, and some private rooms did not give relevant tips and failed to fulfill their obligation to inform customers. What is the purpose of catering enterprises to do so? The store staff said that the main purpose is to prevent customers from losing things in the private room, so as to find the lost things in the future, and at the same time, to ensure the safety of customers' meals and to record and solve disputes in the private room. Help to record the facts
Installing a certain number of cameras in public places has a good effect on restraining bad behavior and maintaining public safety, as well as efficiently solving disputes and assisting the police in handling cases. Of course, the masses support it. Private room is an independent space with privacy, and customers choose private room to protect privacy and avoid interference from others. Although the installation of cameras in private rooms in restaurants helps to record facts and resolve disputes, they often ignore customers' right to know and privacy, without informing them in advance or marking them in conspicuous places? Is there monitoring inside? . Of course, the restaurant also has some difficulties. If something happens in the private room, the restaurant needs to be responsible. If a camera is installed, the whole process can be recorded, disputes can be resolved quickly, and the legitimate interests of the restaurant and customers can be guaranteed. For example, there have been guests placed in Haidilao in a restaurant before? Foreign body? The situation of touching the porcelain restaurant, later the police intervened, and the truth came out only under the proof of the surveillance video, and the guest was judged as extortion. It's not conducive to protecting customers' privacy
It's understandable for Haidilao private rooms to do so. The purpose of installing cameras is to protect their own and customers' legitimate interests, but it's difficult to guarantee customers' privacy if they are not informed in advance or explicitly prompted after installing cameras. Because what customers need is a private space, many family gatherings, dating and business conversations are not wanted to be seen or heard by others, and they are even more unwilling to be monitored. Installing a camera in the private room has the obligation to inform the guests, and then the guests decide whether to eat in the private room, which is fair. If you install a camera and don't tell the guests who need to maintain privacy, it is obviously unfair to the guests. Moreover, for some business meetings in private rooms, poor management of monitoring information by catering enterprises also risks commercial privacy disclosure. Consumer rights should be protected
At present, there is no clear legal provision on whether cameras can be installed in private rooms of restaurants, but it is obviously inappropriate to fail to fulfill the obligation of informing after installing cameras in private rooms. Relevant laws and regulations should also regulate this as soon as possible to clarify the rights and responsibilities of consumers and businesses in this incident, so as to properly protect public safety and privacy.