(1) Hair neat, hair washed and tied up;
(2) Nails: no nail polish;
(3) Dress appropriately;
Keeping a smile is critical. Participate in the interview with ease and optimism. Success is just around the corner!!! Cheer up.
1. Hello, can you please introduce yourself?
Answer: Hello. I am XX. 19 years old. Graduated from high school. I am from Meizhou, Guangdong.
2. Have you ever had a part-time job in school?
Answer: No. Because our family is in the countryside. Because our family is in the countryside. There is no part-time job to do. In school there are class officers and so on, as a subject representative, and recreation committee.
3. What do you know about KFC?
(1) It is the most successful restaurant company in China and even in the whole world;
(2) It has a very good environment, the products are very good, and the most important thing is that its fast service is very good.
4. What qualities do you think are necessary to work in KFC?
Answer: I think KFC employees represent its image. Should pay attention to the following points:
(1) in terms of appearance: pay attention to dress properly, hair should be neat, nails should be short;
(2) attitude: to be full of energy, enthusiasm, generosity, and keep smiling. Communicate with people, be patient and approachable.
Another point is to learn to deal with small children.
5. If a customer is not satisfied with KFC's products or services. I'm not sure how to handle it. How should I handle it?
Answer:
(1) Listen to the customer's reaction. Patiently figure out the whole thing;
(2) Explain to the customer and ask for understanding;
(3) If there is nothing else you can do, ask the manager of the restaurant for instructions.
6. Why did you choose KFC in Pingdi?
(1) Because I live in my sister's place. It's next to the bus station in Pingdi. KFC is very close to my home;
(2) I myself like to eat KFC;
(3) KFC's environment is very good, there are more young people, and I like to deal with children;
(4) KFC's fast-paced life allows young people to learn more, and more exercise. For example: interpersonal and oral skills and teamwork;
7. Do you work full-time or part-time?
I am now out to work part-time. So it is doing full time.
I just finished the college entrance examination this year. But my grades are not good, my family is poor, and I have a brother in college at home, so I stopped studying and came out to work part-time to learn something.
8. Can you stand long hours of work?
Answer: I know that you have to work standing up at KFC. I grew up in the countryside and can take a little bit of hardship. No need to worry.
9. How long can you work in a day?
Answer: I heard that KFC is open 24 hours. I can accept the arrangement of time. As long as it is hope that the off time is not late at night 1 o'clock or 2 o'clock. Because my sister said the security in Pingdi is not good. It's not good to go back too late. If the night before 12 o'clock off work are acceptable. If do overnight is also OK.
After the interview: to ask KFC questions. After all, it is interaction .
1, please is how long can I know whether I accept the results?
2, to pay a deposit?
3. Generally speaking, how long do I have to train before I can work normally?
KFC waiter's main work:
There are four main workstations: the lobby, the front desk, the general distribution, and the kitchen.
Hall: responsible for tables, chairs, floors, restrooms, trash cans, restaurant periphery and restaurant decorations clean, see customers walk into the restaurant but also shouted welcome.
Front desk: responsible for introducing products to customers, cashier, food preparation, packaging, change, french fries work, but also to welcome every customer.
Total dispensing: responsible for packing semi-finished products, making drinks and corn and mashed potato tarts.
Kitchen: responsible for marinating raw chicken products, frying and grilling chicken products.
Additionally there is the morning opening and evening closing work, the morning opening is to assemble the machine parts that are cleaned in the evening, and the evening closing is to dismantle and clean some of the parts as well as the entire machine, wall and floor cleaning work.