How to write the personal work summary of the restaurant waiter? The catering industry is a labor-intensive service industry, and it is very important to do a good job in human resource management of catering waiters. The following is a summary of the personal work of the restaurant waiter that I have compiled for you. I hope it will be useful to you!

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2121 model work summary of auxiliary police _ model work summary report of restaurant waiters < In reality, there is no difference between noble and humble in all walks of life. If there is, it also depends on whether our mentality, thoughts and behavior are noble or humble, and has nothing to do with our profession. At the same time, there is no difference between ordinary and extraordinary. The so-called ordinary and extraordinary depends on how we do it or not, rather than what we think there are ordinary and extraordinary jobs and occupations in this world. I am a staff member of Tuncheng Restaurant, and I want to be extraordinary in my ordinary post.

know how to smile, and be good at smiling. Nowadays, smiling has become an essential professional quality in all walks of life, especially in the service field. Smile is a world language without translation. It conveys a kind, friendly and pleasant message. It is not hard to smile, but it can produce infinite charm. The beneficiary becomes rich, but the giver does not become poor. It is fleeting, but it often leaves permanent memories. At work, I will make a smile my business card and make diners feel like a spring breeze.

diligence is a good training, and one point of hard work is a point of talent. Only hard work can get better grades. Diligence means hard work, that is, working hard and paying more than others. Fast is efficiency. Han Yu, a great writer in ancient China, once said: "The industry is good at diligence and wasted in fun, and the success is destroyed by thinking." The prosperity of our motherland is inseparable from the diligence of the people. Once upon a time, people were always self-centered, which made China have a shame for hundreds of years. Now, diligence has made China step by step towards prosperity. The country is like this, so is our Tuncheng. As a server, I have to work harder than ordinary people to create a more comfortable dining environment and make Tuncheng better!

thoughtfulness is the foundation and the most important way to treat guests. Since we are thoughtful, we must take the initiative to do a good job and provide services, and we must be good at observation and know how to put ourselves in the other's shoes, so as to make the guests unexpected and provide advanced services. In the future work, I will, as always, make diners feel at home, think about what the guests think and worry about what the guests are anxious about.

maintain a strong psychological quality. Can maintain a good psychological and mental state, so as to be favored and not arrogant, humiliated and not humble, and calmly deal with it.

Being a waiter in a restaurant is actually very easy and simple. In every bustling and noisy city, in the catering industry, there are too many roles for waiters. However, there are very few people who can really understand the meaning of "service" and do it with their own efforts. Why? The reason is very simple. It can be said that almost all people, when working as waiters, have a coping attitude rather than taking the initiative to do it. Always like to be lazy, like to avoid many opportunities to provide services to others. They always think that their actions are wise, and that they are much smarter than those who only know how to work! As everyone knows, this kind of practice and behavior is precisely the most stupid. Because, they have missed many opportunities for their continuous growth. To sum up, I just don't understand the true meaning of "bearing the burden". A truly competent waiter should not only have knowledge related to work on the surface, but also strengthen his inner and ideological construction and improve his self-cultivation.

In reality, all walks of life are stages to show themselves, no matter where they are or how much they earn. What each of us is to Tuncheng is like a drop of water to a basin of water. A drop of water can evaporate instantly, and it can only last long if it is attached to a basin of water. Because each of us in Tuncheng has a life, then I will do better, try to make myself extraordinary in my ordinary post, and let Tuncheng be proud of me tomorrow! The second year of 21 _ _ is about to pass, which is a busy year and a brilliant year. With the care and support of the superior leaders and the correct leadership of the manager, the hotel has made great achievements through the concerted efforts and hard work of all the staff Qi Xin, and the occupancy rate has always remained above 91%, and the hotel's performance has reached new highs, and it has been related in safety, hygiene and service. As an employee of the hotel, I have achieved good results through my own efforts, and I have been rated as an excellent employee and rewarded by the hotel many times. I mainly do my job from the following four aspects.

1. Respect leaders and obey orders.

In the usual work, deeply understand the intention of the leader, accept the leader, obey the arrangement, and do it according to the requirements of the leader, without passing the buck, without being clever, without complaining and working hard. For leaders to praise and reward, they can treat them correctly, without arrogance or rashness; For the leaders to point out the shortcomings in the work of studying abroad network, they can correct them in time and never give up. Able to complete the tasks assigned by the leaders, often praised by the hotel and housekeeping manager.

second, obey the rules and discipline, and do a good job in service.

abide by the rules and regulations formulated by the hotel, do not be late, do not leave early, go to work on time, handle the relationship between family and work well, have no leave record all year round, and be full-time at work. Do a good job of service in strict accordance with the workflow and leadership requirements, so as to keep the room clean, spotless, clean and tidy. When serving guests, you can correctly use civilized language, be careful, enthusiastic and patient, try to meet the requirements put forward by guests, and explain them clearly for the guests to obtain their understanding. When the hotel items are found to be damaged during rounds, check with the guests in time. When compensation is needed, clarify the facts and reasons to satisfy the guests.

third, unite and cooperate, regardless of gains and losses.

get along with hotel staff, do a good job of unity, help each other, and care for colleagues. At work, after the completion of your own work, you can help other colleagues in time, not afraid of hardships and tiredness, be on call and not be narrow-minded. When there is a misunderstanding with your colleagues, you should focus on your work, communicate well, eliminate misunderstandings, and do a good job together. In our daily life, we should ask our colleagues about deficiency and cold. When they are sick, we can call them and visit them in the hospital in time. When our colleagues have something at home, we should pay attention to help them in time, so as to enhance our friendship and promote our work.

fourth, learn with an open mind and strive to improve.

Although I have worked in room service for seven or eight years, I pay attention to the basic skills and safety training organized by the hotel every time, and take the initiative in action. Do it by ear, by eye, by mouth, by heart and by hand. Take notes when studying, listen carefully, ask questions if you don't understand, study in time when you get home, and deepen your impression. At work, try to figure it out carefully and apply it correctly. If you don't understand or can't, consult your leaders and colleagues, understand it, and leave no blind spots, so that your service level and personal quality can reach a new level.

Existing shortcomings and problems:

1. Sometimes, the work enthusiasm is not high, and there is procrastination. Sometimes there are many check-outs, the time is tight, the room is not carefully cleaned, and there are still omissions. When making rounds, there are many supplies, and sometimes people forget to register, which has caused losses to individuals and units.

2. The service level needs to be improved. Civilized and polite language is used less, attitude is blunt and lack of initiative.

in the new year, with the care and support of the superior leaders and under the correct leadership of the manager, I will conscientiously do my job, strive to improve my service level, unite my colleagues, be proactive, be obedient, serve and learn, and work together with all the hotel staff to make the hotel prosperous in the new year, with rapid progress and high performance. ↓↓↓↓↓ There are more "personal work summary model essays" on the next page. ↓↓↓