To report a counterfeit brand, you can call 12315 to report a complaint, and the phone call should state the name and address of the counterfeit manufacturer, which will enable the relevant departments to determine the effective information of the manufacturer.

12315 Dialing Situation

1, when your rights and interests are infringed upon and the party being complained against belongs to the jurisdiction of the administration for industry and commerce;

2, when you are in the process of consuming, and when your legitimate rights and interests are infringed upon;

3, when you find counterfeit and shoddy goods and "black spots" for manufacturing and selling counterfeit and shoddy goods.

3, when you discover counterfeit goods and "black spots" for manufacturing and selling counterfeit goods.

Expanded Information:

12315 Consumer Complaints and Grievances Reporting Procedures

1, reception. 12315 Consumer Complaints and Grievances Reporting Center should be carefully received by consumers by phone, in writing, on the Internet, or in the form of a visit to the complaints, grievances, reports.

2, registration. Consumer complaints, grievances, reports to be registered, the name of the party being sued, the name of the unit, telephone number, postal code, the facts of the violation and the relevant clues, evidence to be recorded in detail; the name of the complainant, address and complaint requirements to be carefully recorded. Whistleblowers are not willing to disclose their names and identities, should respect their wishes.

3, acceptance. Belong to the industrial and commercial administration within the purview of the complaints, appeals, reports, should be in accordance with the "Protection of Consumer Rights and Interests Act", "Interim Measures for Acceptance of Consumer Complaints by Industrial and Commercial Administration", "Industrial and Commercial Administration to deal with consumer complaints," and other industrial and commercial administration laws and regulations for acceptance.

4, processing. The facts are clear, the circumstances are simple, and it is appropriate to use summary procedures to investigate and deal with the case on the spot, by the acceptance of the authority or jurisdiction of the industrial and commercial office in a timely manner; the need to investigate and deal with the case, according to the industrial and commercial administrative organs of the internal division of responsibilities, by the relevant functional bodies.

Baidu Encyclopedia-12315