Ruya customer service phone number: 4008203333 or 10103333
Ruya customer service hours are: 7:00-24:00
Ruya Hotel is one of the 3 major brands under the Ruya Hotel Group. Ruijia Hotel has nearly 2,000 hotels in 300 cities across China. Ruijia Hotel has been awarded "China's Best Budget Hotel Chain Brand" by China Golden Pillow Award for many years, and in 2014, Ruijia Hotel was selected as one of China's Top 100 Brands with a brand value of 420 million US dollars.
Expanded Information:
RuJia's Development History:
In 2014, the world's largest authoritative communications group WPP selected Top 100 Most Valuable Chinese Brands in 2014, and Ruijia Hotel, a subsidiary of Ruijia Hotel Group, was ranked first in the hotel industry with a brand value of US$421 million.
On April 1, 2016, the merger between Ruijia Hotel Group and First Travel Hotels (Cayman was completed. Ruijia Hotel Group has become a controlling subsidiary of First Travel Hotels. Meanwhile, Ruijia Hotel Group's American Depositary Shares (ADSs) have ceased trading on NASDAQ.
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Ruijia Hotel is one of the 3 major brands of Ruijia Hotel Group, is a warm and comfortable business travel type hotel chain brand, through the standardization, simplicity, comfortable hotel accommodation services, so that the masses of business as well as leisure travelers to reap the benefits of a warm, convenient accommodation experience.
Ruijia Hotel is the largest business hotel brand in China, with nearly 2,000 hotels in 300 cities across the country. On April 4, 2016, the privatization and purchase transaction of Ruijia Hotel by Shouyou Hotel Group was completed.
Subsidiary Brands:
1. Ruijia Hotel, the business travel hotel chain brand of Ruijia Hotel Group, provides standardized, clean, warm, comfortable and intimate hotel accommodation products, offering peace of mind and convenient travel and accommodation services for guests from all over the world, and conveying the concept of living a modest and simple life. The concept.
2. Yitel, the mid- to high-end business hotel brand of Ruijia Hotel Group, aims to meet the needs of mid- to high-level business and leisure travelers at home and abroad, and leads guests to experience the new joy of unprecedented travel with its exquisite and fashionable environmental design, comfortable and humane guestroom facilities, convenient and efficient business support, and appropriate and warm hospitality. The hotel will lead guests to experience the new pleasure of traveling like never before. Confident but not ostentatious, amiable but not mediocre, the environment and people as one, the balanced way, in the charm of Hanyi.
3. Motel, the business travel hotel chain brand of Ruijia Hotel Group, has more than 380 hotels in nearly 100 cities across China. Motel has won the Golden Pillow Award for "China's Best Budget Hotel Chain Brand".
4. Ruijia Hotel Group's business hotel chain brand - Four Seasons on the clouds (Fairyland, Yunnan Yunshang Four Seasons Hotel Management Co., Ltd. was founded in November 2007, specializing in the operation and management of chain hotels, the main brand is the Four Seasons on the clouds. The company has 27 directly-managed hotels and 8 franchised hotels with approximately 3,500 rooms in operation, which are mainly located in Yunnan Province.
How can I upgrade my HomeBuyer card to Silver or Gold in the Home Inn chain?
The HomeBuyer Card will be automatically upgraded to Silver or Gold, or even Platinum, upon reaching the appropriate length of stay or accumulated growth value.
1, E member: through the official website or cell phone website m.bthhotels.com, BTS Ruijia client (APP, WeChat and other BTS Ruijia Hotel Group designated channels to register for free.
2. Silver Membership: BTS Ruijia Hotel Group can become a Silver Member by purchasing at the front desk of each BTS Ruijia Hotel Group branch, or by purchasing at the designated channels of BTS Ruijia Hotel Group (including the official website), or within one membership year, E Members can become a Silver Member by checking in at each BTS Ruijia Hotel Group branch for 3 nights or accumulating a total of 1,000 points of growth value, and then leaving the branch.
3. Gold Member: If you purchase a Gold Member from the front desk of BTS Ruijia Hotel Group outlets or from the designated channels of BTS Ruijia Hotel Group (including the official website), you can become a Gold Member, or if a Silver Member stays at BTS Ruijia Hotel Group outlets for a cumulative total of 5 nights or accumulates more than 1,500 points of growth value in a single membership year, he/she will be eligible to become a Gold Member of BTS Ruijia Hotel Group after leaving the hotel.
4, Platinum Membership: Platinum Membership is not available for purchase. Within a membership year, Gold Members can become Platinum Members of BTS Ruijia Hotel Group after leaving BTS Ruijia Hotel Group's outlets with a cumulative total of 15 nights' stay or a cumulative growth value of more than 10,000 points.
5. Diamond Membership: Diamond Membership is not available for purchase. Within a membership year, Platinum Members who have stayed for a total of 40 nights or have accumulated a growth value of 25,000 points or more in the various outlets belonging to the BTS Ruijia Hotel Group will be eligible to become Diamond Members of the BTS Ruijia Hotel Group after leaving the hotel.
6. Upgrade: E, Silver, Gold and Platinum members can be upgraded if they reach the number of nights or consumption amount required for the next level in a membership year, and the number of nights and growth value used for the calculation of the upgrade will be cleared after the upgrade is successful.
Expanded Information
Regency Points
1. Accumulation of Room Points
Accumulation of Room Points is only for room consumption, but not for other consumption such as food and beverages, commodities and laundry. Room charge points are only generated by the members themselves, non-members do not generate points; the specific points multiplier is different depending on the level of membership.
Members can accumulate points by booking through BTS Ruijia's own channels, designated member cooperation channels and staying in the hotels. E-level members are not entitled to accumulate points by staying in the hotels of BTS Ruijia Hotel Group's various brands and the consumption points generated by staying in the hotels are all counted into the unified member account.
Membership points (valid for two years from the effective date of the points, some of the hotels that do not participate in the membership program will be specially identified on the official website
2, room rate points redemption
Enter the official website of the BTS Ruijia Hotel Group to redeem free rooms and the corresponding gifts online, the standards and rules of the points redemption of the gifts are subject to the website's latest announcements or catalogs, and the gifts after the redemption. After the redemption of the gift, it cannot be exchanged or refunded except for the quality of the product.
3. Room Rate Points Inquiry
Online Inquiry: Log in to the website of BTS Ruijia Hotel Group for self-service inquiry.
Mobile inquiry: BTS Ruijia APP, WeChat, mobile website m.bthhotels.com self-service inquiry.
Telephone inquiry: call 4008203333 customer service center for member points inquiry.
Hotel front desk inquiry: by the hotel front desk staff to help check the balance of points
References
Shouyi Ruijia Hotel official website - Member Manual - Membership Charter
Ruijia official website, how to find the personal center
In the upper right corner of the official website of the Ruijia Hotel Group there is a my Ruijia log in to your personal membership account, it can be operated! !
Ru Jia Hotel official website
Ru Jia official website
Downstairs children shoes said to give you card number to use by the way to their own points, the error of Oh, membership card non-personal use can only enjoy discounts, other than to enjoy the rights and interests, not to enjoy,!
The way to log in online is as follows:
One, open the Baidu search, in the search field enter "Ruijia Hotel", after the search to find the official website of Ruijia Hotel Group and click to enter.
Second, after entering the official website of Ruijia Hotel Group, find the "Log in to Home Guest Club" in the upper right corner of the page, and click to enter.
Three, after entering the login home guest club, enter the membership card information, verification through the login member.