Current location - Recipe Complete Network - Catering franchise - How to deal with employees' emotions in catering management
How to deal with employees' emotions in catering management

establish a good communication mechanism and pay attention to the work pressure of employees.

1. Establish a good communication mechanism: catering managers should keep close communication with employees to understand their needs, opinions and feelings, so that employees can have the opportunity to express their thoughts and feelings, and managers can also keep abreast of their emotional changes.

2. Pay attention to employees' work pressure: the catering industry is under great pressure, and employees are faced with busy work, dissatisfaction from guests, time pressure and other situations.