How to be a good restaurant waiter
How to be a good restaurant waiter? First of all, to say a sentence: "360 lines, line out of the top". The reality of all walks of life, in fact, there is no noble and lowly respectively, if any, depends on our mentality, thinking and behavior is noble, or lowly, and occupation has nothing to do with; the following I have organized for you to do a good job as a restaurant waiter's details, I hope to help you!
1, know how to smile, good at smiling
In today's society, the smile has become engaged in all walks of life a necessary professional quality. Especially in the business field. There is a saying that says, "If you can't smile, don't do business."
2, diligent
Diligent, is hard work, is to work hard, pay more than others. Fast, is the efficiency.
3, enthusiasm
People can be passionate, but there must be enthusiasm. Because the breath of enthusiasm is very infectious. Like the sun's light and heat, and energized. It is a reflection of the inner spirituality and state of mind.
4, thoughtful
The way of hospitality, thoughtfulness is the foundation, but also the most important. Since the talk about thoughtfulness, it is inevitable to take the initiative to do a good job, take the initiative to provide services, and to be good at observing, but also know how to think differently, to do what the guests do not think, to provide services ahead of time. Who can do to let the guests feel like a sense of return, then he is really done "thoughtful". Think of the guest's thoughts, anxious guest's urgency.
5, resilience
In the restaurant, every day will come into contact with people from all levels of society, on the arrival of the official, down to the people; regardless of the three religions and nine streams. Therefore, the requirement for service personnel to have a good ability to adapt to become a necessity. Someone said: "restaurant, is the cradle of training diplomats." Is very reasonable.
6, the sense of ownership
Work, in fact, is another form of learning. When we know and can stand in the master's . Angle and position to go to work, itself is a self-improvement and progress. Will stand higher, see farther, do better.
7, strong psychological quality
The ability to maintain a good mental and spiritual state. Do not be proud of the favor, insulted not inferior, and deal with it calmly.
8, the language of expression
The same sentence, if modified, change the method of approach, there will often be the effect of four or two to pull a thousand pounds. Language, is an art, eloquence is a necessary ability. No matter what you do.
9, to have a role consciousness
To understand their role in the work, know what they are doing? How to do? Do into what look? Want to become a waiter, in fact, very easy and simple. In every busy and noisy city, in the catering industry, the role of the waiter is too much, however, really able to read and understand the meaning of "service" contained in the body, and can physically go to the heart, to do a good job of the people but rare as a rare hair. Good observation, through the personnel to know people's temperament, know their preferences, and then to their liking, and ultimately achieve a win-win situation.