Personal information
Name: ×××
Date of birth: September 2, 1989
Gender: female
Marital status: unmarried
Household registration: Hengyang, Hunan
Current location: Guangdong
Height: 165CM
Weight: 45. Quality: not limited to
development direction: In the future work, I will make full use of what I have learned, work hard with full energy, continuous and assiduous spirit, steadily improve my working ability and keep pace with the company's development.
required area:
monthly salary requirements: negotiable
accommodation requirements:
educational experience
September 2112 ~ July 2115, Hunan Hengyang College of Commerce, College of Tourism and Hotel Management
Language ability: Cantonese (good) English (general) skills and expertise
Computer ability: proficient in office operation. Hobbies: Other abilities:
Work experience
XX Company Title: Salesman
Company Industry: FMCG (food, beverage, daily chemical, tobacco and alcohol, etc.)
Company nature: private enterprise
Company size: 111-499 people
Company description:
Job description: Joining the company. Sell the company's products, develop and consolidate the sales network after the exhibition.
Title of XX Company: Salesperson, Cashier, Warehouse Manager, Customer Service and Buyer
Company Industry: Communication, Telecommunications and Value-added Services
Company Nature: Private enterprise
Company size:
Company description:
Job description: Salesperson: sales of mobile phones, sales of mobile phone spare parts, etc. Customer attendant: responsible for handling all kinds of complaints in the business hall; Buyer: Make a monthly and weekly purchase plan according to the market and the company's business conditions, and communicate with the manufacturer's agent qualification, training plan, promotion policy, reward, rebate, manufacturer's resources and price adjustment related to the distribution products. Reasonable deployment and management of the company's goods. Actively cooperate with the purchasing manager.
XX Hotel Job Title: Front Desk Customer Attendant
Company Industry: Tourism, Hotel and Catering
Company Nature:
Company Size:
Company Description:
Job Description:
1. Be responsible for answering the front desk service hotline and transferring calls, and do a good job in call consultation, and carefully record and convey important matters to relevant personnel. <
4. Be responsible for the sanitation and cleaning of the company's front desk or consulting reception room and the placement of tables and chairs, and keep them clean and tidy;
5. accept the work arrangement of the administrative manager and assist the personnel clerk to do other work in the administrative department; Seriously implement the management regulations of the target card and complete the work and tasks assigned by the department
Self-evaluation
Good teamwork ability, able to quickly enter the team role and cooperate with the team to achieve the goal; Familiar with the knowledge, enthusiastic, careful, responsible, courageous and diligent, passionate about life and work: able to complete the work responsibly, actively and efficiently; Persistence in work attitude, strong adaptability, and quick to get started with new things. Diligent and eager to learn, brave to meet new challenges.
I have 3 years of sales experience, and I am good at communicating with guests in my previous work, giving them a happy and satisfactory service.
Part II
Basic information
Name:
Gender: female
Education and working years
Job hunting intention
Desired occupation: Front desk/administrative reception
Desired occupation: hotel/tourism/ Catering industry
Expected monthly salary: 2,511 yuan
Education background
Graduate school: xx University
Time: September 2119-July 2113
Major: hotel management
Recent work experience
Position: hotel front desk
Enterprise name: Xu xx Business Hotel <
2. Input the information of the guests in time and accurately into the computer to scan the information transmission of Chinese and foreign guests;
3. master and understand the room status, price and other information at any time, and actively and effectively promote rooms and services;
4. Responsible for guest room change, door opening, message leaving, luggage storage, wake-up call and laundry service
5. Responsible for guest check-out procedures;
6. correctly and effectively receive guests' inquiries and provide all kinds of information about hotel service facilities, traffic inside and outside the city, tourist attractions, entertainment and shopping;
7. Be responsible for the sanitation and cleaning work in the front desk and the maintenance of equipment and facilities;
8. Be responsible for accepting the repair work of hotel facilities and equipment, and report it to the engineering personnel in time;
9. Do a good job in registering, keeping, checking and returning items left by guests;
work experience
computer skills: proficient in office software such as word, excel and powerpoint;
etiquette form: I have received professional etiquette training and have good etiquette skills;
communication skills: Good communication skills and accurate understanding of communication needs.
self-evaluation
1. I am enthusiastic but steady, with affinity and good communication skills, good at communication, and can properly handle interpersonal relationships.
2. Hard-working, with strong learning ability. Able to handle problems independently, with strong adaptability and good teamwork spirit.