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Which department owns the property and how to complain?
The property belongs to the local housing management department, and you can complain to the property management department of the local real estate administration.

The property management part mainly refers to the ancillary facilities of the community: all kinds of equipment, facilities and related sites, greening, roads, etc. Inside and outside the building, including the public parts of the building, such as foundation, load-bearing walls, columns, beams, floors, roofs, outdoor walls, halls, stairwells, corridors and so on.

There are also public facilities and equipment, such as elevators, antennas, lighting, fire-fighting facilities, green spaces, roads, street lamps, ditches, pools, wells, non-operating garages, public cultural and sports facilities and houses used by facilities and equipment.

The evidence should be sufficient.

Property companies are managed by the Property Management Office. Some cities in the property management office are located in the Urban Management Bureau, and some are located in the Bureau of Land Resources and Housing Management. According to your city, you should know by consulting the local urban management bureau. Do a good job before the complaint, try not to take the form of oral complaint, and try to submit it in writing. Before submitting, look at what the property management company did wrong in the property management agreement signed between you and the property management company, and the evidence should be full and complete.

If the above problems are not solved, you can complain to the government department, or to the hotline 123 15, or to the consumer association, and finally to the local newspapers, television, radio Weibo and other media.