Legal analysis: If consumers want to complain about the catering industry, they can call the "area code +12315" consumer hotline or the "area code +12345" citizen service hotline.

legal basis: measures for the management of catering industry

article 5 catering industry associations shall, in accordance with the provisions of relevant laws, regulations and rules, play the role of self-discipline, guidance and service, promote the popularization and implementation of catering industry standards, and guide enterprises to do a good job in energy conservation, emission reduction, resource conservation and comprehensive utilization. Catering trade associations should guide catering operators to save resources and oppose waste by formulating trade conventions.

article 6 catering operators shall engage in business activities in strict accordance with the relevant provisions of laws, regulations and rules, establish and improve various systems, and actively implement national and industrial standards on business management, products and services.

article 7 catering operators shall do a good job in energy conservation, emission reduction, resource conservation and comprehensive utilization. Catering operators shall establish a thrifty consumption reminder system, and post a thrifty logo in a conspicuous position, and implement the standards of thrifty and civilized dining.

article 8 catering operators should guide consumers to order food in moderation before meals, and take the initiative to help pack after meals, and give praise and rewards to consumers who save meals.

article 9 catering operators shall not sell food that does not meet the national compulsory standards for product quality and food safety.

article 11 catering operators are not allowed to dispose of kitchen waste at will, but should be recycled by qualified enterprises according to regulations.