Takeaway riders are becoming "professionalized" and the promotion mechanism is gradually improving

Takeaway riders are becoming "professionalized" and the promotion mechanism is gradually improving, the takeaway industry has been developing so far, and the platform has gradually established a set of systematic vocational training and protection plans.

The takeaway riders are going to be "professionalized" and the promotion mechanism is gradually improving.1

Three meals a day, no time to do, order a meal; medicines and groceries are in a hurry, shouting errand boy ...... Almost ubiquitous takeaway service has become a crucial part of social life. Relevant data show that China's online takeaway user scale is close to 500 million people, the overall scale of the takeaway market is nearly one trillion yuan. Riders, as an indispensable part of it, have rightly come to the fore.

In February 2020, takeaway riders became a new occupation in the National Occupational Classification Catalogue under the name of "net delivery workers", and the National Occupational Skills Standard for Net Delivery Workers was released in December 2021, which classifies the occupation of net delivery workers into five grades, and clearly defines the work content, skills requirements and knowledge that need to be mastered for each grade, so that they can have the ability to perform their duties in a professional manner. Requirements and related knowledge of each level, so that it has a clearer career development channel.

According to the National Bureau of Statistics (NBS), by the end of 2021, there will be 200 million flexibly employed people in China. This includes about 13 million takeaway riders, which already accounts for nearly 1% of the country's population base.

However, as the size of this group continues to grow, the issue of their labor security has repeatedly sparked discussion, and the year 2022 kicked off with new signals from the market.

Algorithmic "unbundling"

At one time, takeout platforms were very proud of a concept called "algorithmic optimization," whereby algorithms capture the shortest possible time for an order to arrive, and accordingly continue to tighten up.

At one time, takeaway platforms took great pride in a concept called "algorithmic optimization", whereby algorithms capture the shortest time for orders to be delivered, and accordingly tighten the delivery timeframes to optimize the delivery efficiency of the riders.

Zhang Danyang, who has been engaged in the takeaway industry for 7 years, has personally experienced this "disappearance of time". 2015, when he first became a rider, due to the lack of navigation, can only rely on human experience, the assessment of the time limit is longer, the maximum time limit for the 3-kilometer distance of the delivery of food is 60 minutes; and later, with the support of the technology, the rider's actual delivery time has indeed been reduced, and the requirements have also been reduced, so the time limit has been reduced. time is really reduced, the requirement has become about 40-45 minutes.

But the platform's pursuit of efficiency has not stopped, and as algorithms continue to discover the limits of manpower, the average single delivery time for industry-wide takeout orders in 2019 was 10 minutes less than 3 years ago. This is a direct result of riders "racing with death, fighting with traffic police, and making friends with red lights".

The transformation occurred in 2020, the People's article "takeaway riders, trapped in the system", for the first time let people intuitive and in-depth feel the impact of the algorithm on the rider, but also let the issue get attention. After a fierce battle over algorithmic values, algorithms are finally being brought under regulation.

In July 2021, the State Administration of Market Supervision and other seven departments jointly issued the "Guiding Opinions on Implementing the Responsibility of Network Catering Platforms to Effectively Safeguard the Rights and Interests of Takeaway Delivery Personnel", which for the first time proposed that the "strictest algorithm" should not be used as an appraisal requirement, and that "algorithms should be used to take the middle".

The general direction is gradually clear, the platform enterprises actively respond, open algorithm logic, and constantly optimize the algorithm rules.

Since the start of the takeaway in 2018, hungry rider Li Sen has witnessed many adjustments to the platform's rules, which have the greatest impact on the rider's estimated delivery time by the original "point in time" adjusted to the flexibility of the "time period". "This gives us time to deal with emergencies, such as many riders have encountered due to poor signal and can not contact the buyer, not to mention the epidemic, the district needs to check the health code, health certificate, inevitably delayed a few minutes, before the algorithm will not take into account these."

Involving special weather, Li Sen is also sensitive. According to him, now encountering bad weather, the platform will be based on real-time weather data, the distribution line optimization, and match the flexible delivery time, more reasonable than the previous one-size-fits-all "delay 10 minutes". When there is an unexpected anomaly, the rider can also apply for matching flexible delivery time through manual reporting.

In addition, the platform continues to collect feedback from riders, and is committed to humanizing the rules. Li Sen has made a suggestion to hungry single problem: "send single is not divided into near and far, but divided into the direction, before the system is a little loophole, you are walking to the south but suddenly came to the north of the single, so that people can not start." After the improvement, now there is no such phenomenon.

However, even if the algorithm is reformed, the rider can deliver more comfortably, in the "more run more" mechanism, the risk still exists, and this time there is a need to rely on insurance protection.

Since 2021, the Ministry of Human Resources and Social Security, the General Administration of Market Supervision and other departments have issued policies to urge platforms and cooperative enterprises to bear the corresponding responsibility for the protection of the rights and interests of the rider, to support their participation in social insurance, and to participate in the platform of flexible employment in accordance with the provisions of the state occupational injury protection pilot. The situation is beginning to improve.

Li Sen told Titanium Media App that the platform's protection for riders is mainly commercial insurance at the moment. "Exactly how much can be reported, I have not suffered too much injury, so I'm not too sure."

Learned from the platform side hungry, blue riders enjoy customized commercial insurance, covering the main risks that may be encountered in takeaway delivery, such as accidental death, disability, accidental medical care, third-party personal injury or death or compensation for direct damage to property, etc., and the current enrollment rate is 100%. For special circumstances, such as epidemics may lead to risk, the platform also provides special insurance protection.

In addition, the takeaway platform is also guiding and supporting riders to participate in the appropriate social insurance according to their own situation. However, the social security mechanism for flexible employment groups has always been a complex systematic project, and the flexibility of the existing social security system is not enough. The flexible employment insurance system applied in Beijing, Shanghai and many other places also has very many threshold restrictions or cost requirements, which requires more cooperation between government and enterprises in the future, to explore the innovative mechanisms regarding the management and protection of flexible employment groups.

Income "gravity"

For a long time, many people outside the impression of the foreign sellers riders is a monthly income of more than ten thousand. This is not a legend, the industry has just emerged, the number of riders is insufficient, in order to capture the market, companies do not hesitate to recruit employees at high salaries, and in the form of red packets, incentives, subsidies, and other forms of dividends, the commission is very high, the income is naturally considerable.

But that era is far away, 2021, Beijing Municipal Bureau of Human Resources and Social Security, deputy director of labor relations Wang Lin worship takeaway boy, experience a day to do takeaway boy feeling, a single run for nearly an hour only earned 6 yuan 6, plus has been overtime, but also be deducted 60%. Wang Lin worked 12 hours that day, and eventually completed only 5 single delivery, only gained 41 dollars of income, and his goal of earning 100 dollars a day is not even half completed.

Excluding him as a newcomer to the "hand" factor, the rider distribution commission is lower. In recent years, due to the low threshold of the industry, was attracted to come in too many people, the rider is no longer in short supply, so the loss of bargaining power, the commission per single natural than before, and then want to realize the monthly income of more than 10,000, you need to complete more orders, and even work more than 12 hours a day.

According to the recently released "2022 Blue Rider Development and Protection Report" by Hungry Momma, more than 40% of the platform riders are full-time, nearly 60% of the riders with other income, nearly 40% of the riders have their own jobs, and nearly 30% of the riders are engaged in other platforms for delivery work.

Nearly 60% of riders have other incomes, image source: Hungry Mou's "2022 Blue Rider Development and Protection Report"

Whether the rider's income is taken as the only income of the individual, or the rider's income is just a personal supplemental income, the most basic expectation they have for this career is a stable, or even high, income.

Song Beijing is a businessman, and his wife operates a fruit store, once the store is closed to do the rider, is "listening to the second brother of the security guards in Hangzhou, he said, he ran in his spare time takeaway, but also quite profitable.

In March 2016, just joined the hungry, delivery of a single can earn about 10 yuan delivery fee, and as the level rises, the unit price will be higher, which more let Song Beijing see hope. "The first two or three months of the operation, the route is not familiar, the average is five or six thousand dollars a month, now probably run 70 or 80 orders a day, the average daily income of five or six hundred dollars or so."

It is worth mentioning that after him and his second brother, his elder brother also joined the rider camp. In the six years of delivery in Hangzhou, the three brothers eat together, live together, take care of each other, in Anhui home has bought three suites, they also plan to save enough in this position to go back to their hometown in the future to do business capital.

Song's three brothers, image source: hungry

"I'm going to do this for another year or two or so." Song Beijing confessed that this time in the future he is still most worried about the problem of off-season single volume plummeted, the most can run fifty or sixty single a day, earn about three or four hundred dollars; followed by unpredictable bad weather and so on, distribution will be more difficult.

Although the off-peak season, natural conditions can not be artificially controlled, the platform is still vigorously invested in solving the problem, which has established a series of protection mechanisms. For example, to provide subsidies for special delivery scenarios, such as bad weather, cold weather in winter, hot weather in summer, night, etc., at the same time for the more difficult to deliver the order, such as: the weight is too heavy, the number of pieces is too many, the amount of orders is too high to provide subsidies for each single. Hangzhou Blue Knight had sunshine a distance of 3.8km order running single income: including weather subsidies 1.5 yuan, the platform reward 3 yuan, *** count 17.5 yuan.

"Riders can earn an average of 8,000 to 10,000 yuan per month, the station manager's salary is basically 10,000 to 15,000 yuan per month, the regional manager gets 12,000 to 20,000 yuan per month, and the city manager gets 25,000 to 30,000 yuan per month, plus dividends." Li Wei, who has been in the industry for more than 4 years, revealed to Titanium Media App.

In 2021, the national per capita disposable income was 32,189 yuan, and the disposable income of residents in Shanghai and Beijing was nearly 80,000 yuan. In contrast, the income of the rider group is still attractive - especially for many townships and rural youth, riders are still the "first job in the city" that can be started quickly.

It's just that after solving the problems of landing and surviving in this profession, how long and where to go next has become a source of anxiety for most of the riders, and a subject that needs to be resolved urgently.

Where are takeout riders headed?

In the group of takeaway riders, some of them, like the three Song Beijing brothers, regard riding as a transitional career or even just a side business, while others have a higher sense of identification with the industry and are ready to be riders for a long time.

The Hungry Starter report shows that this part of the overall riders accounted for 30% to 40%.

The report shows that this part of the overall riders accounted for three to 40%. For them, in addition to income, they also value the development prospects of this career.

53% of the riders expressed a desire to be promoted, image source: HungryMan's "2022 Blue Rider Development and Protection Report"

"At first, I really didn't think about working in this business for so long." Zhang Danyang frankly said that at that time, many people around the world think that this line of work can not be done, and he is also thinking of saving some money first, and then change to another job.

"After a few months of doing this, I realized how fast this business is changing our dining habits." So, Zhang Danyang bounced around BOD high-end catering development department, a number of franchisees, step by step from the rider to the station manager, and then rose to the regional manager, 2020 became the hungry service provider purple lime information technology (Shanghai) Co.

Zhang Danyang introduced, now the company's internal promotion mechanism has been more perfect. To the rider promoted to station manager, for example, "the early stage according to the amount of running orders, enthusiasm, select riders to do a period of time scheduling work; if its responsible for the station's data performance is considerable, it can be recommended by the station manager to participate in the 'point of view program'; after that, through the written test to get the training ticket, complete the team building capacity on their own, Psychological quality, business refinement management ability to improve, can be appointed as a reserve station manager."

According to Hungry Mou, 80% of takeaway station managers are promoted by knights.2021, 1877 knights were promoted to station managers and captains.

The rider as a "career", Li Wei was not initially supported. Shanghai people, computer information management bachelor's degree, was a state-owned enterprise employees, his family did not understand why he had to go to suffer.

On the one hand, feel fresh, but also want to prove themselves, Li Wei this try from 2017 to the present, during the successful transfer, and in 2020 was promoted to the service provider Shanghai city manager, is currently responsible for the service provider in Shanghai distribution business.

In retrospect, Li Wei felt the most difficult from the regional manager to city manager. "The new position needs to analyze each time period, each site's profit point, loss point, including the fluctuation of the data source how to go to coordinate and so on." And he did not have a little financial knowledge base, "good thing the platform arranged a special training." During that time, he invested a lot of energy to learn how to read financial statements and personnel knowledge, but also from time to time to run to the finance department or personnel department for practical training.

For Li Wei, these years is not only the promotion of the position, but also the enhancement of personal ability: from the management of their own to manage five or six hundred people, from reading statements to accounting costs, optimize the management, and do the volume, even if you leave the takeaway this line, he is also confident to enter the logistics industry such as the logistics industry and other service industries, "the start should be in the middle management of the position. position".

Li Wei also made a point of mentioning that his parents are now very supportive of his work, "They have watched me grow along the way, and they also see the development of this industry, and the potential of this career as a rider."

In fact, with the rider's name gradually changed from "delivery" to "takeaway brother" "net delivery personnel", the rider's career development has been in the systematic On the road out of a distance - to carry out "net delivery workers" new employment skills upgrading training, open direct job promotion, broaden the transfer path, in the long run, riders "trapped in the career "It is expected to break the ice.

It can be said that safety, income, development, is the three mountains facing the working people, time and time again behind the hot search, the rider's burden is being reduced, not only for safety, income and other protection is being implemented, now can also see a gradually clear path of self-improvement and professional growth, the whole industry is moving in the direction of a healthy development.

The takeaway rider is becoming "professionalized", and the promotion mechanism is gradually improving.2

August 19, 2017, is the first day that Li Wei, an 80-year-old Shanghainese, became a takeaway rider. At that time, his parents did not understand his decision. "What kind of takeaway are you, an undergraduate student at Huashi University, going to deliver?" "What does it look like when you run around like this and are seen by the surrounding neighbors?" Here and there, questions, worries, hesitations, haunting Li Wei's ears, but he did not mind, he used a sentence to convince his parents that riders are also a profession, by their own efforts can earn money.

Four or five years into the industry, Li Wei's identity is constantly changing. From rider, station manager, regional manager, and now as the Shanghai city manager of the Hungry City service provider, he has broken out of a promotion path in an industry where the ceiling seems to be just out of reach.

The takeout industry has evolved to the point where the platform has gradually established a systematic career training and protection program, and more and more practitioners like Li Wei are seeing the possibilities of being more than just a rider. Hungry Mai released on February 14, 2022 Blue Rider Development and Protection Report shows that last year, 1,877 riders were promoted to station manager and captain. According to the research, 45% of the riders are eager to be promoted to station manager and distribution manager, and 8% of the riders are looking forward to growing into the president of the logistics service provider in the future.

From rider to city manager

Before becoming a rider, Li Wei operated a barbecue restaurant, and in order to control the cost, he also got his parents to help together, but the business did not get much better, in his words, every month is equivalent to earning the wages of one more person.

At that time, Li Wei's barbecue store in the takeaway platform, every time a rider to pick up, he would nag a few words with people. "I just asked them how much money they make every month, they said not much, it's just less than 10,000 points." A person, riding a car, with a box, can earn so much, which makes Li Wei very heartfelt, so the store disk, go to the site to apply for a job.

Only, to be a rider which is not as easy as it seems. Summer tanned arms, winter squeeze out of water cotton wool pants, people around do not believe that Li Wei can stick to it, but he did do it.

When the rider's first month, Li Wei gave himself a small goal to earn 6,000 yuan, he did; the second month, he adjusted the target to 9,000 yuan, also did; the third month, Li Wei began to have a higher goal, "to do the station manager do not have to run, in the office on the line scheduling, I want to be the station manager!" He then began to observe what the station manager was doing and learn how to dispatch.

In the Spring Festival of 2018, as the station manager has to go back to his hometown to celebrate the New Year, he recommended that Li Wei, who is a good learner and down-to-earth, become the temporary station manager and be responsible for station scheduling. After the test of the Spring Festival holiday, Li Wei's ability was found by the distribution manager. After the year, Cao Yang Bailian near the establishment of a new site, experienced Li Wei was recommended to the past, naturally, as a formal station manager.

Growing up as a rider, Li Wei had a more "heart-to-heart" experience with the needs of riders. The old station manager told him, get the hearts of the people to win the world, so Li Wei from time to time to run to the station and the riders to chat, eat, and soon with them to mingle.

In March 2019, Li Wei was promoted to regional manager, and in 2020, he was promoted again to Shanghai city manager of the hungry service provider, managing more than 600 riders under his supervision. Every now and then, he goes to the site to communicate with them and understand their needs and thoughts, which has become a habit that Li Wei has maintained so far.

From a rider to a manager, Li Wei faced different difficulties and pressures. "Originally when I was a rider I only had to think about myself, serve the customers and make good money on the line, but the station manager is different, it's like going from being a one-man army to being the owner of a station."

Reproducibility of the promotion path

In 2019, Li Wei, who is the distribution manager, participated in a random inspection of the rider's dormitory. To his surprise, he found a book on management by the bedside of a rider, and later learned that it was also an undergraduate rider. Li Wei was curious and asked him why he wanted to come into the business, but unexpectedly the rider asked in return, "Why did you come into the business then, and why will I come into the business now." Li Wei smiled and thought about it. To this day, the rider has also been promoted from rider, station manager, to regional manager.

In the takeout industry, how many of these "Li Wei" can be born? At least Li Wei himself feels that his experience can be replicated, which has nothing to do with education, but only with their own ability to adhere to, can break through the "rider" for their own development restrictions.

According to the "2022 Blue Rider Development and Protection Report" released by HungryMan on February 14, 2021*** there are about 1.14 million riders who earn a stable income by delivering takeout, which is a significant increase compared to last year. Takeaway delivery is a low-threshold, high-demand job with relatively secure income, and 7% of the riders take it as their "first job" in the society, and more than 40% of the riders want to run the takeaway while searching for other job opportunities to stay in the city.

At the same time, with the takeaway platform for the rider's career development protection step by step to promote, but also let more and more riders, have the opportunity to break through the ceiling of the industry and channels.

On September 29th last year, HungryMe announced the launch of the "Point Generals Program", which opens up promotion positions for riders such as station masters and partner management positions to broaden their development paths. In addition, the hungry one has also developed a station manager training system, there is a desire to engage in the distribution of management riders can contact the station manager and distribution manager, sign up for training courses.

In order to enhance the professional growth of the emerging blue-collar group of "net-contract delivery workers", Hungry Momma has established a competency model for different stages of career development, and carried out the "net-contract delivery workers" new employment skills upgrading training across the country, with 10,203 blue knights in 2021***. *10,203 blue knights have enrolled in vocational training, and the career upward channel of the knights has been further opened up.

The 2022 Blue Knight Development and Protection Report shows that 1,877 knights were promoted last year. According to the research, 45% of the knights are eager to be promoted to station manager and distribution manager, and 8% of the knights are looking forward to growing into the president of the logistics service provider in the future. In addition, Hungry Mansion is also building a richer transfer path, takeaway operation and merchant development manager is the most wanted to transfer the position of the rider.

In this regard, Meng Quan, director of the Department of Labor Relations at the School of Labor Relations and Human Resources at the China Institute of Labor Relations, said that despite the relatively high mobility of takeout riders, about 40% of riders will take this job as their only source of income. And takeaway platforms establish career development paths for riders, so that riders can have more, in addition to earning a sense of reward.

Li Wei, a graduate of Shanghai's prestigious university, switched to being a takeaway rider, and has been promoted to Shanghai city manager in three years, with an annual salary of 400,000-500,000 RMB, which is a decent thing!

"Iron rice bowl" smashed, he switched to delivery

10 years front end of the "iron rice bowl" Li Wei would not have thought that he would become a delivery rider, and even also ushered in the second spring of his life career.

Li Wei, 41, has a bright educational background, graduated from East China Normal University, majoring in information management and information systems, and successfully found a stable job. He originally planned to do his retirement in the same position, but unexpectedly in 2016 the company laid off employees due to changes. "I got a severance payment guilty of worrying, the family has an old and young . , went out to look for work and faced the embarrassing age period of 35." After a month's rest, Li Wei took out his savings in Shanghai West Station near the opening of a barbecue restaurant, and invited two small workers, coupled with the help of his parents, barbecue restaurant slowly had some success.

Later, the takeaway industry is gradually emerging, the barbecue store takeaway orders are more and more, Li Wei in the talk with the takeaway riders to understand that they run a single income is not low, the average monthly take eight or nine thousand yuan, income of tens of thousands of dollars is also quite a lot.

"I was calculating an account, the store business hitch in five people, every month to hand on 10,000 yuan, but also to get up early in the morning and late at night, it is not worth it." Li Wei moved to run the idea of takeaway, but inside the muttering, "At that time, everyone's heart is to look down on the takeaway, I'm a brand-name university graduates to send takeaway, but also afraid of being the neighbors look at the joke." Eventually due to the pressure of life, Li Wei decided to let go to try.

"At that time, no one looked favorably on my delivery of takeaways, thinking that I was used to sitting in the office and could not afford to eat this kind of suffering. My old leader even made a bet that if I could last 3 months, he would send me 3 Chinese cigarettes." In a sentence "can you" in the questioning, Li Wei from the lowest level of takeaway rider began, the first month to get 6900 yuan, and then increased every month, and eventually became the site of the "king of the run". The first time I saw this, I had to go back to the office to get the money to pay for it.

Delivery is no longer a bowl of youthful rice

35 years old can still send delivery, 45 years old after how to do? The monthly income of more than 10,000 Li Wei is quite anxious about this, and gradually developed "into the management" of the idea, "I saw the station chief from time to time a few thousand dollars, do not have to personally run a single, the welfare is also better."

However, he encountered a bottleneck in his career, and there were not many opportunities for a takeout rider to become a station manager, let alone a regional manager. The company's first step is to make sure that the company has the right to be able to provide the best possible service to its customers. In March of the same year, a new distribution station was added in Putuo District, and Li Wei was recommended to become the station manager of the new station. "There is a personality test within the company, my rating is 'big peacock + tiger', proving strong communication skills and straightforward character, more suitable for management positions."

Since then, Li Wei, "all the way open", was promoted to regional manager of the service provider in 2019, and in 2020 was promoted to city manager of the service provider in Shanghai. Currently he is responsible for the service provider's distribution business in Shanghai, direct management of more than 20 regional managers, the annual salary has risen to four or five hundred thousand. According to hungry, Li Wei was promoted from grassroots takeaway rider to city manager, and has become the idol of many takeaway riders.

"My success experience can be replicated, delivery of takeout should not become a bowl of youthful rice." Li Wei said. Under the support of the relevant departments and the exploration of the platform, the road to promotion for takeaway riders has now been initially opened. "The current trend is that riders are selected to be station managers, and they can be promoted in half a year to a year, and we have training courses such as the welcome meeting for novice riders and the 'point general program' to help riders grow together." He also cited that in 2019, when checking the staff dormitory, he inadvertently saw a management book placed on the bed, and after inquiring, he learned that it was a bachelor's degree graduate who came to work as a rider, and after focused training has become a regional manager.

"When I first joined the industry, takeaway riders are usually over 35 years old, with low education and earn hard money. Now the majority of riders applying for jobs are 20-35 years old, basically have a high school education, and at least 2 out of 10 interviewees have a college degree or higher." Li Wei said that in Shanghai, with the overall social image of takeaway riders steadily improving, it is not uncommon for undergraduates to work as takeaway riders, and some college students bluntly said that their goal is to become management. According to the research, 45% of the riders will be promoted to station manager and distribution manager as their next development goal, and 8% of the riders are looking forward to "growing up to be the president of the logistics service provider" in the future.

It is reported that, through the hungry "point will plan", last year, 475 riders have been promoted to station chiefs and captains, 1402 riders to become the reserve station chiefs and reserve captains.

Rider vocational training has a national standard

Meng Quan, director of the Department of Labor Relations at the China Institute of Labor Relations, found that, as a labor force employment "reservoir", the group has a high degree of mobility, and nearly 40% of the riders will be delivering as the only source of income, 60% of the riders as the only source of income, and 60% of the riders as the only source of income, and 60% of the riders as the only source of income. Nearly 40% of riders take delivery as the only source of income, 60% of riders engaged in part-time delivery, but the longer the practice, the stability is also enhanced, "takeaway riders delivery time more than 1 year, the identity of the occupation is relatively stronger."

The National Ministry of Human Resources and Social Security, "National Occupational Skills Standard for Netbook Delivery Operators (2021 Edition)", will be divided into five levels of the Netbook Delivery Operator occupation, clearly defined the level of the work content to be mastered, the skills requirements and related knowledge, so that the Netbook Delivery Operator has a clearer career development channel.

The reporter understands, hungry as a net delivery personnel vocational skills level recognition pilot enterprise units, has been in Shanghai, Hangzhou, Wuxi, Wuhan and other six cities to carry out net delivery personnel new employment skills upgrading training. Last year, 10,203 takeaway riders have enrolled in vocational training, Hangzhou rider Niu Wisely won the country's first batch of primary certificate of net-contract delivery personnel, can enjoy the government training subsidies, Hangzhou City, points to settle in additional points and personal income tax special deductions and other skilled personnel policies. The US group takeaway also said that it has provided 100% coverage for the riders of the network about the distribution of the five standards of the course and training, the riders can through the combination of online and offline way to achieve the knowledge and skills requirements.

In addition to increasing vocational training, reducing occupational injuries to riders is also urgent. "Takeaway riders face more occupational injuries such as traffic accidents, the existing commercial insurance is not enough protection, the introduction of occupational injury insurance is undoubtedly a major benefit. When the opinion is issued, how to better enhance the structure of employee benefits, also need the attention of the whole society." Meng Quan said.

Recently, eight departments in Shanghai jointly issued "on the maintenance of new employment patterns of workers' labor protection rights and interests of the implementation of the views", clearly will be related to the platform of enterprises as the focus of the platform to carry out the Shanghai platform of flexible employment personnel occupational injury protection pilot. The government-led, information technology-led and social forces to undertake a combination of ways to establish and improve the management of occupational injury protection service norms and operational mechanisms, to explore and improve the coverage of occupational injury protection groups.