From this catering waiter, I changed the negative idea that being a catering waiter has no future; I have established the idea of doing what I do and loving what I do. I know whether a person has made a difference is not what kind of occupation he is engaged in, but whether he tries his best to do his job well. Have my willingness to work and correct my work attitude; Knowing the qualities that a successful waiter should have, you can enhance your work consciousness. Whether you want to do it or not, you are determined to be a qualified waiter with ideals, morality, knowledge and discipline.

I learned the principle of serving guests; Procedures for serving guests; Work rules in use; Production procedures of banquet dishes; The skill of pallet and the walking speed of end support; Precautions for laying the table; The key point of changing ashtray; Tips for ordering food, writing menu, canceling dishes and selling vegetables; Basic methods, procedures and common sense of drinking water; The corresponding skills of handling guest complaints and service emergencies; Preparations for the opening and closing of the restaurant, as well as various service etiquette, food and beverage hygiene knowledge, fire protection knowledge and so on. It laid the foundation for me to become an excellent waiter.

In this part-time job as a waiter, I summed up the requirements for being an excellent waiter.

Love your job: When you love your job, you will do it happily and easily. We want people who eat to get health, energy and good service. You can make ordinary work extraordinary. The people that enterprises need most are people who love their jobs.

Get familiar with work standards and methods quickly: If you want to win for your own enterprise and yourself in the fierce competition, you must be able to work as soon as possible, be competent and improve work efficiency.

Diligent spirit: catering work is mainly at hand, not too heavy at ordinary times, and it is not tiring to do more. So we should be diligent in our legs, eyes, hands and heart. Take the initiative to work and find a job. The sentence "Nothing is difficult in the world" tells a profound truth. As long as you are diligent and successful, the door will open for you.

Have self-confidence: Compared with money, power and background, self-confidence is the most important. Self-confidence can help people overcome all kinds of obstacles and difficulties and believe that they are the best.

Learn to be a man: To be a man is to be a dedicated, grateful, helpful and professional person. If you are sincere and earnest, your career will be more successful.

Responsibility: put the company's interests first and be responsible for your own work; Be responsible for the guests and provide them with quality products and services; It means "no respect". Even if no one is supervising you, you will do your job carefully. This is a sign of responsibility.

Face the unfairness in work with a normal heart: there is no absolute fairness in work, and opportunities are always equal in front of hard-working people. Without a certain ability to withstand setbacks, how can we provoke the girders in the future?

Team: Playing team spirit is the consistent pursuit of enterprises. The work of catering enterprises is composed of various divisions of labor, which requires the cooperation of team members very much. Employees and enterprises with team spirit and good cooperation are more successful.

This part-time job gave me a very profound experience. I think everything we do is to make a little progress every day: every little makes a mickle, and many successful people make a mickle and become great. Innovation every day is leading; Do a little more every day, that is, towards a bumper harvest; A little progress every day means success.

Restaurant waiter experience 2: working experience of restaurant waiters (1086 words)

I haven't been to a restaurant for two weeks. My previous understanding of catering is that it is a prosperous industry with attractive food, dignified etiquette, gorgeous and generous decorative arts, elegant and beautiful makeup and eloquent eloquence, and it is thriving. With curiosity and love for catering, I am looking forward to unveiling its mystery, so I came here. This is a big family, which makes us feel very warm and happy, whether from land reclamation or the current trial operation period.

Our service concept is: "Family is family, caring for you".

During this time, as a banquet waiter, I want to do a good job in catering. Delicious is the premise. The chefs are very attentive and the guests are very satisfied. Then we waiters have to do a good job of service, let the service value exceed the value, let the product integrate into the corporate culture connotation, and let it come to the talented guests. More importantly, so I thought of the added value of service.

Details determine success or failure, and details retain guests. I remember teacher Bian said that we should do a good job in detail service. For example, if a guest has a cold, tell the kitchen in time and cook a bowl of ginger soup for the guest. Although it is a bowl of ginger soup, the guests will appreciate you and think you are considerate of him. As the saying goes, "courtesy" is lighter than affection, which can be described as such, and it also responds to the call of corporate brands to build green and healthy brands and family ties.

Service, service, or service, this is the small mode of our foreman pouring tea. For example, when he pours tea for a guest, he will pour tea at the same time and say that he will take your tea again. I wish you a good mood. I think it's good. Also, when guests order chrysanthemum tea, you can explain to them that chrysanthemum can clear away heat and reduce fire, rock sugar can warm the stomach and relieve cough, and can also strengthen the body and so on. These are intangible added values of brand services, which are general and intangible but very stylish. The guest will enjoy every cup of tea because he knows that he is drinking healthily and enjoying it.

The added value of service is the icing on the cake. For example, it is normal to serve a bowl of noodles on your birthday. If it is served, we will gently pick one and put it on the edge of the bowl and say: longevity noodles, grow out. I wish you happiness as the East China Sea and a long life. Guests will feel very innovative and happy, and this bowl of noodles will become very special.

There are also many allusions, which are very interesting to explain and use properly at the dinner table. Small gifts can also be beautified by adding their own language: for example, leaders, this is a small gift carefully prepared by our store for you, a teapot, purple gas from the East … or a fruit bowl. If they are all small tomatoes, we can say: sir, madam, yours is a perfect match here and so on.

I remember a proverb that says: As you treat others, others will treat you, and so will the guests. When we give our guests excellent service, they will also feel it deeply. Many times, they are also "adding roses, with fragrance in their hands", like the wine pouring culture in Shandong, which is very particular; Local characteristics; Star hotel, good service, etc.

Service added value, I think: to do a good job in catering, as a staff member, we must not only know the color matching of dishes, but also let guests eat and savor them eagerly; Learn proper language and etiquette to make guests feel cordial; Understand nutrition knowledge and meet the needs of guests.

Service added value, waiter's sunflower collection, a small formula to create more value for enterprises.