It's been some time since the internship ended. Looking back on the days of internship, I had joy, excitement, distress, depression and doubt. The following are five summaries of my personal practice in 2122 hotel. Welcome to read and share.

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Summary of hotel personal internship 1

The days of hotel internship will soon end, and this is my first professional internship. Generally speaking, I really learned a lot in these days: besides the service procedures and skills of catering, I also learned how to adjust my mentality, how to handle my own interests and those of the hotel, how to handle interpersonal relationships between colleagues and how to deal with customers; At the same time, it made me realize that as a waiter, I should have a strong sense of service; More importantly, during the two months' work, I deeply experienced the hardships of the service staff, also saw the prospect of the hotel development, and more understood the direction and focus of my future study. The feeling of stepping into society is really wonderful. We never dare to express our opinions in school, and we always pick out teachers when they are wrong. Once the task in the company is determined, it should be carried out seriously. This really needs us to adapt. Every hotel pays attention to different corporate culture, and this knowledge is just what we can't learn from books.

Through this internship, I have mastered some knowledge about the hotel industry, expanded my personal knowledge, enhanced my ability to deal with interpersonal communication in the hotel, and linked what we learned from books with practical operation. This gives me the greatest experience in communication with people. This made me learn a lot and get a lot. In its place, seek its position. In your own job, you should work hard. Only if you love your job and pay for it can you gain something. Finally, I would like to thank my teacher for his guidance and instruction during this time, which has benefited me a lot. Thanks to Four Seasons Minghu Hotel for providing us with such a rare internship opportunity. Internship laid the foundation for me to enter the society in the future. It is a platform for me to leap from school to society. Because of their guidance, I successfully completed the internship task. After this internship, I learned how to live and study carefully, how to treat people, and how to adjust my mentality at work. On the road of life, if you don't pay, how can you return? How can you see the rainbow without going through the storm? In the future, I will cherish every learning opportunity, bravely challenge, improve myself and make myself mature. I wish the Four Seasons Minghu Hotel better and better, and I sincerely wish our college better and better.

personal internship summary of the hotel 2

Hotel service tenet: Sincere service:

Respect guests, win their trust, and strive to create a cordial and warm service and environmental atmosphere to make them feel at home.

hotel service tenet:

"create first-class quality", be proud of the excellent brand of the hotel, strive to find your own "extraordinary goal" in the hotel industry, and strive to make the pursuit of Excellence become the oppression and driving force for the hotel to serve guests and strengthen management.

hotel service tenet:

employees love the enterprise, are loyal to it, and work hard to create wealth for the enterprise. The enterprise cares for the employees, takes care of them, and shares the profits with them. Only when enterprises and employees are blessed with happiness and happiness, can employees have the same goal, condense into a sense of belonging and mission, and make contributions to enterprises with one heart and one mind.

guests first:

take guests as the center, and pursue Excellence in everything: "create first-class quality", be proud of the excellent brand of the hotel, strive to find your own "extraordinary goal" in the hotel industry, and strive to make the pursuit of Excellence become the oppression and driving force for the hotel to serve guests and strengthen management.

Respect for Industry and Music Group:

Employees love the enterprise, are loyal to the enterprise, and work hard to create wealth for the enterprise. The enterprise cares for employees, takes care of employees, and shares profits with employees. Only when enterprises and employees are blessed with happiness and happiness, can employees have the same goal and condense into a sense of belonging to carry out business activities around the needs of guests. Our creed is "guests provide the best."

Summary of Hotel Personal Internship 3

The last half year of graduation is the beginning of our real internship life, the beginning of reporting our achievements in school in the past two years, and the beginning of stepping into the society. During this eight-week hotel internship, I benefited a lot. In just over 41 days, I not only learned the basic methods and skills of hotel service from hotel staff, but also realized how to communicate and get along with guests and colleagues. I also learned how to adjust my mentality, how to handle my own interests and those of the hotel, and how to handle interpersonal relationships among colleagues. At the same time, I was moved by the selfless dedication of hotel staff. This not only laid a good foundation for my future theoretical study, but also made me have a good start in my future work.

Through this internship, I have a more detailed and profound understanding of my major and combine it with my actual work and life. In the face of many difficult and helpless problems, it is far from enough to accumulate knowledge through the past universities, because it is only a theory. There is a certain distance between the actual work and the knowledge learned, and the distance from the applied knowledge is even more distant. In the future, we need to further learn relevant knowledge according to the actual environment. In addition, I feel most deeply that I should improve my communication skills and cooperate with others. A real team is one who can really work hard for others instead of hypocrisy. The purpose of communication is to gain their recognition and trust. How to do it? It all depends on the need to be impartial in your words and deeds, to set an example, and to cultivate one's morality. Therefore, people should be sincere, always think of others, act everywhere, be able to integrate themselves into the group, and not be ashamed to learn from colleagues. If we want to be in an invincible position, we must truly combine theoretical and ideological knowledge with practical actions. Only by combining the two can we make ourselves in a leading position in the shortest time, and then play an irreplaceable role, because I will pay more creation and more value than others. In addition, we should pay special attention to the following points:

1. We must not have any language conflict with leaders. The feeling of stepping into society is really wonderful. We never dare to express our opinions in school, and we always pick out teachers when they are wrong. But outside, the superior is always right, which really needs to be adapted. In addition, people who can meet the ultimate expectations of leaders often have better career development prospects. Nowadays, there are many people with introverted personality, and most of the concerns in their work are just trying to finish whatever the leaders give them to do perfectly. In fact, they should not only finish what the leaders give them, but also actively consider the problems from the perspective of the leaders, which not only solves the problems that the leaders think, but also actively helps the leaders think of good answers or solutions, killing two birds with one stone. Therefore, if they want to truly stand in society, they must learn to adapt and take the initiative.

2, in its place, seek its position. In your own job, you should work hard. Only if you love your job and pay for it can you gain something. Strive to find their own "extraordinary goals" in the hotel industry, and strive to make the pursuit of Excellence become the oppression and driving force for the hotel to serve guests and strengthen management. And according to this goal, I made a plan for myself and started to implement it according to the chapter, and made a clear plan for every step of my life. This work plan must be implementable, and each work goal is not empty talk, but must be achievable. This is not only for the superiors, but also for themselves. Only after achieving each goal will the work be more motivated.

3. If you are wrong, you must admit it. If you admit it, you must correct it. Only through constant efforts, constant attempts and constant accumulation of experience can we find our own shortcomings, and then when we make up for them, we will really improve ourselves. So I told myself: making mistakes is not terrible, but if I am afraid of making mistakes and don't try, this is the most terrible.

4. Constantly improve their own quality. Hotel staff directly provide services to guests, and personalized and standardized services for different objects are the foundation for hotels to improve service quality. Every employee must wear clean and generous clothes, stand upright, have regular hair styles, use standard professional service language, be polite, have a gentle tone, and have a humble attitude. According to my observation, the catering department does not have a clear regulation on the personal hygiene requirements of employees, and the health awareness of employees is not very strong, such as not forming the habit of washing hands frequently. In addition, when the guests order, the meal is always late, and the checkout is the same, which makes the guests very impatient.

5. Pay attention to corporate culture. The corporate culture of each hotel is different, and this knowledge is just what we can't learn from books. Corporate culture is the symbol that a hotel brings to customers. A nation has its own national culture, and an enterprise also needs its own corporate culture. The construction of enterprise culture is not dispensable, but necessary for the survival and development of enterprises. When the enterprise faces all kinds of challenges, it needs all the people in the enterprise to work together, unite as one, and overcome difficulties. For enterprises that haven't built their corporate culture, they are usually fragmented, and when something happens, they will think about their own worries, but no one has really thought seriously about the development of the enterprise, in other words, they just haven't integrated themselves into the enterprise. It can be seen that the construction of corporate culture is a necessary guarantee for the survival and development of enterprises. Therefore, people working in hotels must have more knowledge, culture and self-restraint, so that guests are not influenced by culture all the time. These valuable experiences are obtained through internships. People are always like this. Without experience, you will never know what things are like, whether they are really so difficult or not. So in any case, even things that are completely unfamiliar to you must try and do well as long as there is an opportunity. If you have no experience, you need to do more preparatory work. The other thing is not to be afraid of failure, just do it with your heart. When you are proficient, then success will come naturally.

Perhaps there are still many shortcomings in this internship, but this attempt will greatly promote my future study and work, and I have tested my level and adaptability through constant experience and attempts. Therefore, no matter what difficulties I encounter in the future, I will not be afraid, because I know that as long as you treat everyone or everything around you with a passionate and sincere heart, you will succeed.

Summary of personal practice in the hotel 4

Time: 21-June

Location: Guangzhou Garden Hotel

"It takes ten years to plant trees, but it takes a hundred years to cultivate people." A year ago, I entered the society as a student. Into the top hotels in the country to learn and get in touch with more things. In a blink of an eye, a year has passed. I had joy, excitement, distress, depression and doubt, which made me gradually familiar with the organizational structure, personnel relations and corporate culture of the hotel from a fledgling student, and also made me slowly adapt to this society. 11 months have passed, and what words are used to describe it is not more accurate to use the word "reality". From last July, I picked up my backpack and came to Guangzhou with a large army, and now I am packing my backpack again and preparing to return. It is really not a taste in my heart. After all, I have been a gardener for 11 months, and I still have feelings for the garden. So until now, I have always been proud of being a gardener. I want to thank the colleges and universities, and thank the garden for giving me such an opportunity. From the official documents and welcome to the concierge department to the office run by the Party Workers' League in the hotel, I was lucky enough to get in touch with completely different jobs in the two departments during my one-year internship. The internships in these two departments exposed me to a lot of things and made me learn a lot. In the concierge department, I love this job, because I found my true self in this job. In the office of the Communist Youth League, I came into contact with the administrative work of the hotel, learned how to do things, and learned how to be a man.

I still remember that when I first stepped into the society and walked to the threshold of the garden, I always thought that learning a little knowledge from books at school would be handy in the hotel, but I didn't understand that the greatest knowledge was in life, but the thickest articles were outside the books. Now I understand that it was the garden that told us that "the years are flying like birds, and the world is like a chess game." At home, we only walk flat, we can't climb steep hills, and we can't cross dangerous beaches. We leave our home and come to a strange metropolis. Sometimes, when we encounter loss, we want to give up easily and even indulge ourselves, but we don't understand that life has ups and downs to be really interesting and twists and turns to have lasting appeal. Now I understand that it is the garden that tells us that "mortals are good, but people praise them without self-praise;" The truth that mortals are evil, and people destroy them without self-destruction. As an intern, there will be complaints and grievances during the internship. Because we always think that as long as we are sincere and kind to others, justice will be comfortable with people's hearts, but we don't understand that sometimes our good thoughts are not done well, or even we do bad things with good intentions. The reason why I know so much is because the garden, the garden people told us by example. Only then can we make ourselves more confident and firmly believe that we can fight for our favorite job.

I love what I am doing now, because I have found my true self in this job. When I am still standing in the lobby of the hotel with white hair and greeting our familiar guests, I will feel that this is the greatest satisfaction in our life. I am always proud that I can be a professional service person all my life, because we help others every day, and the guests get surprises from us, and we also find a rich life in the surprises of the guests. We may not have a lot of money, but we will certainly not be poor, because we are rich in wisdom, information, responsibility, helping others, loyalty and credibility, and of course, we have a loving family, all of which constitute our life today. In fact, a rich life is not hard to find, it is in every surprise we bring to others.

The internship is over, but whether it is the internship now or the future work, we will be proud of being a gardener, and our spirit will certainly bloom like a cotton tree. We will do our best to continue our mission: to serve our profession, our hotel and even the whole tourism industry sincerely.

thank me.