In 20XX, under the correct guidance of the street comprehensive management office, our community mediation work has formed a practice with perfecting the system and improving the team's working ability as the main content, and achieved certain results. In the whole year, there were 23 cases of mediation of contradictions and disputes, and 23 cases were successful, with a mediation success rate of 100%, and 20 mediation files were established, with an implementation rate of 100%. The report on the development of people's mediation in our community this year is as follows:

First, adhere to the system of active intervention and mediation in major contradictions. When there is a major contradiction and dispute, the community mediation committee can organize personnel to rush to the scene as soon as possible after understanding the situation, control the expansion of the situation, and actively intervene in dispute mediation until the dispute is properly resolved. For example, the incident of "Snow Lotus" restaurant disturbing the people has developed from residents' dissatisfaction in the early stage to gathering people to petition. In just a few days, our community coordination committee attached great importance to it, collected public opinions, coordinated departments, held a forum, and finally cooperated with the Environmental Protection Bureau to improve the handling of the incident, and the residents were very satisfied.

Two, improve the system of investigation and mediation of contradictions and disputes. The wind started at the end of the Qing dynasty, and major difficult disputes have a development process from small to large. Closely grasping the development trend of contradictions is the premise of the smooth development of mediation work, so we constantly improve the system of investigating contradictions and disputes. Carry out routine inspections every month, before major festivals such as New Year's Day, Spring Festival, May Day and National Day, and carry out special inspections during sensitive periods such as important meetings, so as to combine routine inspections with special inspections. From residential buildings to commercial shops, the full coverage of the survey scope has been realized. Due to the continuous improvement of the investigation system, our mediation work has taken the initiative and can intervene in the mediation of contradictions and disputes at the right time. It is necessary to investigate, mediate and resolve together to ensure that contradictions and disputes do not leave the community, which provides a good and stable development environment for the harmonious construction of our community.

Third, the effective implementation of the mediation system. In some neighborhood and heritage disputes, because the implementation of mediation agreement is an irregular process, we have always attached importance to mediation and institutionalized it. Grasp the effect of dispute mediation and the performance of the agreement in time through return visits. If the parties cannot fully perform or fail to perform the agreement, they should be persuaded and educated to urge them to perform the agreement.

Fourth, take multiple measures to improve the professional level of mediators. First, actively participate in all kinds of training, enrich knowledge and improve business ability by learning laws and regulations; The second is to strengthen the exchange of experience between mediators and learn from each other's experience; The third is to sum up the mediation experience. Whenever a complex dispute is mediated, participants are required to sum up the successful experience and find out the shortcomings. The fourth is to analyze and predict the characteristics, laws and development trends of contradictions and disputes, so as to achieve a targeted mediation work.

Five, strengthen the leadership organization and coordination, improve the working ability of the Committee. Community Coordination Committee is the first line of defense to resolve contradictions and maintain social stability. Our community has set up a people's mediation leading group with the main leaders of the community as the backbone. For all kinds of contradictions and disputes and outstanding problems, the main leaders personally ask questions, analyze and study them regularly, and solve them in time.

Six, fully mobilize the enthusiasm of Lou Lao party member, starting from the interests of residents, take the initiative to mediate and find all kinds of disputes, and find out all kinds of disharmonious and unstable factors that affect social stability. Seriously carry out analysis and research, strive for positive measures, and strive to solve all kinds of contradictions and disputes in the bud and beyond litigation. Resolving contradictions at the grassroots level has effectively promoted the harmonious construction of the community and maintained the stability and unity of the community.

Article 2:

In the first half of 20XX, under the correct leadership of the District Judicial Bureau, our town took timely investigation and timely resolution of civil disputes as the first line of defense to do a good job in social stability, and carried out a series of fruitful work with obvious results. The work of these six months is summarized as follows:

First, take standardization construction as the starting point and constantly improve the mediation system.

2. Strengthen the joint mediation system for difficult cases. 20XX At about 4 pm on February 3rd, Lin Wenbing, group 3 of Gao Chong Village, Youshi Town, Yongxing County, rode a motorcycle to the "New Century" hair salon opened by Luo Xianghua in * * Town and demanded prostitution. During sexual intercourse, Lin Wenbing suddenly became ill and died in bed. After receiving the police, the cadres of our town and the police of the police station quickly rushed to the scene of the incident and handled the death cases in time. On February 14, the * * town government, the Criminal Investigation Brigade of Suxian District Public Security Bureau, and the * * town police station organized Lin Wenbing's family and Luo Xianghua's family to negotiate on Lin Wenbing's death compensation in the Criminal Investigation Brigade and reached an agreement.

3. Effectively implement the mediation return visit system. In some maintenance compensation disputes, because the mediation agreement has strong limitation requirements, we have always attached importance to mediation return visits and institutionalized them. Grasp the effect of dispute mediation and the performance of the agreement in time through return visits. If the parties cannot fully perform or fail to perform the agreement, they should be persuaded and educated to urge them to perform the agreement. Through the return visit, we can also learn about other contradictions and disputes hidden in the people.

The second is to pay close attention to team building and continuously enhance the overall strength.

First, on the basis of stabilizing personnel, attach importance to the team building of the town adjustment Committee. At the beginning of the year, my town timely adjusted the members of the town, village and group coordination committees and the Security Council, so that a group of politically reliable, prestigious and professionally competent comrades were enriched into the town coordination committees and grassroots coordination committees. Second, the people's mediation funds will be included in the comprehensive management budget at the same level to solve some practical difficulties encountered in the construction of mediation places and mediation work.

Third, strengthen training and study to improve the professional level of mediators.

First, participate in all kinds of training organized by higher authorities, enrich knowledge and improve business ability by learning laws and regulations, introducing mediation experience and business exchanges; The second is to hold a mediation business training class, which is taught by comrades in the town judicial office, including legal knowledge, practical experience in handling cases, and making mediation agreements; The third is to write a mediation experience. Whenever a complex dispute is mediated, participants are required to sum up successful experiences and find out shortcomings; The fourth is to analyze and predict the characteristics, laws and development trends of contradictions and disputes, so as to achieve a targeted mediation work. Over the past six months, our town has held two training courses on mediator's work and business knowledge, and each village has organized two training courses for regimental mediators. Through the professional training of mediators, the working ability of town, village and group mediators in dealing with contradictions and disputes and resolving contradictions has been greatly enhanced.

Four, do a good job in the regular investigation and mediation of contradictions and disputes, to ensure social stability.

Although the people's mediation work in our town has made some achievements, there is still a gap compared with the requirements of superior leaders and the expectations of the masses. In the future, we will maintain and carry forward our advantages, improve our shortcomings and make new contributions to maintaining social stability and building a harmonious society.