Details. Camera incident? After boarding the hot search, some netizens think that it is ok to set up a camera in the lobby or kitchen, but the private room belongs to a relatively private place. Consumers choose the restaurant private room just to be clean, protect privacy, and set up a bright camera, which inevitably makes people feel monitored and snooped, and the consumption experience is very bad.
However, some netizens made it clear that installing a camera would be scolded. If something goes wrong during the meal, such as the customer's personal belongings are forgotten and the children are lost, the restaurant will be scolded if it does not install cameras, and even bear legal responsibility. ? Although the private room is a private place, as long as you don't do strange things, why should you be afraid of the camera? ?
The reporter learned that there are no clear laws and regulations to regulate whether cameras can be installed in private rooms.
According to the Regulations of Beijing Municipality on Public Security Management of Catering Enterprises, large and medium-sized catering enterprises should set up image information collection points at the entrances and exits of business premises, enjoyment halls, main passages, main business premises, parking lots, entrances and exits of underground parking lots, cashiers, accounting rooms, passenger elevators, escalators and other places, and set up eye-catching prompt information. The image information system shall operate normally during business hours without interruption. There are no clear regulations on consumption areas such as private rooms.
Insiders pointed out that some catering enterprises will install cameras now because of the malice of some bad customers? Touch porcelain ",the hot pot industry is the hardest hit. Some consumers said that they ate sanitary napkins at a Haidilao store in Shenzhen. Finally, with the intervention of the police, the consumer admitted that he put it in himself. Another consumer, Guo, put the mice prepared in advance into Haidilao hot pot, and then asked for RMB 5 million on the grounds of food safety. Later, Guo was convicted of extortion.
There is also a more neutral view that there is no right or wrong way to set up a camera in Haidilao. The key lies in the obligation to inform consumers. Consumers have the right to know. Haidilao can place a notice board in a prominent position in the private room, or inform consumers in advance that there are cameras in private places such as private rooms, and should declare that video, audio and other image materials will not be leaked to the outside world.