The contents of courtesy training for waiters include: gfd, manners, manners and customs, and professional skills and knowledge.

The purpose of the training is to instill the service employees' courtesy, code of conduct and service consciousness, cultivate a good mental outlook, establish a good image of gfd, make employees' gestures better meet the psychological requirements of customers, optimize the service quality, beautify and enhance the overall image of the enterprise.

The main criteria of waiter's courtesy service are:

(1) Initiative: take care no matter how busy you are, and treat guests no matter how busy you are.

(2) Enthusiasm: being polite, smiling, friendly, friendly in language and enthusiastic and thoughtful in work.

(3) Patience: Never tire of asking questions in vain, take things easy, and act decisively.

(4) Thoughtfulness: treat the guests with sincerity, make careful arrangements, and reach the standard with service enthusiasm.