Responsibilities of the cashier at the front desk of the restaurant

The cashier at the front desk of the restaurant is very complicated. The following are the responsibilities I collected for your reference only!

Responsibilities of the cashier at the front desk of the restaurant 1

1. Obey the work arrangement of the foreman at the front desk and provide first-class reception services to the guests according to the prescribed procedures and standards.

2. Carry out the handover work seriously, raise the unclear places in time, hand over the petty cash shift, and fail to pick up the account after the previous account is unclear.

3. Make preparations before work, carefully check whether the computers, printers, calculators, money detectors, credit card pos machines, business card printing machines, scanners and other equipment work normally, and do a good job in cleaning and maintenance.

4. master the room status and room conditions, actively and enthusiastically promote the rooms, understand the pre-departure notices of guests, meetings and banquets on the same day, and confirm their payment methods to ensure the accuracy of check-in and check-out

5. quickly and accurately handle the procedures of check-in, room extension, room change and check-out, and take the initiative to explain the room price to the guests when opening the room to avoid misunderstanding, and need to do the guest verification procedures and check-out registration well.

6. Accurately and skillfully collect cash and checks from guests, print the bills of various charges of guests, timely and accurately settle accounts for guests and issue invoices according to the reasonable requirements of guests.

7. Be familiar with the relevant knowledge of the hotel and strictly abide by various systems and operating procedures.

8. according to the room condition report sent by the housekeeping department, check it carefully to keep the most accurate room condition.

9. Make and submit various statements and reports.

11. The daily cash income must be effectively implemented in the "long-term payment and short-term compensation" provisions, and it is not allowed to make up for each other.

11 Implement the foreign exchange management system earnestly, and do not take foreign exchange or exchange foreign exchange without permission, and be responsible for supervising employees to abide by the foreign exchange management system.

12. Provide guests with the information they need, and help them solve various needs enthusiastically, thoughtfully and meticulously.

13. Cash and bills received every day must be checked with the bill, and filled in the payment bag according to different currencies and bills.

14. properly handle the guest's complaints. if they cannot be solved, ask the superior supervisor in time.

15. The imprest shall not arrive at the warehouse with white stripes. Without approval, the operating income shall not be lent to any department or individual in cash. (If the general manager of the hotel can borrow cash at the front desk due to special circumstances, he should go through the relevant formalities. )

16. coordinate the relationship between colleagues and better serve customers.

17. When granting credit card and check settlement business, the operating procedures of credit card and check must be strictly followed.

18. Deal with all kinds of bookkeeping in strict accordance with accounting regulations. Obey the arrangement of the superior supervisor and finish the task seriously.

19. Employees should be familiar with hotel long-stay guest agreements and contracts of various units, especially discount and debit agreements.

21. Handle the guest's messages and telex correctly.

21. sort out the "unsettled check-out" guest account every day and report the abnormal situation.

22. Handle the issuance of keys correctly.

23. Strictly abide by the cash and bill management system.

24. Make a good record of receiving the keys of the safe for valuables and entering and leaving the safe for valuables.

25. Clean the counter and maintain the terminal.

26. Pay close attention to the situation in the lobby and report to the superior supervisor and the security department in time if there is any abnormality.

27. Do a good job of cleaning and hygiene.

28. Keep the computer password in a safe place, one person takes one bite, and it is not allowed to be used. Responsibilities of the cashier at the front desk of the restaurant 2

1. The cashier belongs to the guidance of the finance department in business and the front office leader in administration.

2. Enter the names and quantities of dishes, sprinkles, cigarettes, etc. recorded in the order menu, menu addition and wine list filled in by the waiter into the computer accurately and check them in time. Collect money accurately, timely and quickly according to the amount recorded in the statement, print the invoice and stamp it. In the process of collecting money, we must be quick, accurate, good and not missing, and we must verify the authenticity of all kinds of banknotes.

3. You are not allowed to bring personal money to work during working hours, and you must earn cash every day. You must earnestly implement the provisions of long payment and short compensation, and you must not learn from each other's strengths. If you find long or short payment, you must truthfully report it to your superiors. The reserve fund must be handed over from shift to shift, checked every day, recorded in writing, and enough change is prepared at the cashier after shift. Be responsible for the accuracy and safety of turnover. Keep the balance of business properly and reject counterfeit money, otherwise you will be responsible for the shortage.

4. Public funds shall not be used for private purposes, and no one shall borrow the reserve fund at the cashier's office. If cashier happens, he shall bear corresponding responsibilities. In order to ensure the safety of funds, the hundred-dollar bills in business will be put into the cabinet in time.

5. When accepting credit card settlement, it should be accepted in accordance with the relevant regulations of the bank. For foreign card settlement, please leave the contact information of the guests (such as a copy of valid identification, contact telephone number, etc.), which can be accepted normally, but not in cash. When receiving a check, please leave the guest's address, ID number and telephone number.

6. at the end of each shift, you must do a good job of handover, and you must not disclose the information and data about the hotel's operating income to irrelevant personnel, and you must not invoice customers at will.

7. Fill in the payment form according to the summarized amount every day, and submit it to the finance office for review the next day together with the menu and the bill. Carefully fill in the payment list turned over to finance, and the computer account and money must be consistent with the list.

8. Take good care of and correctly use all kinds of mechanical equipment (such as computers, printers, calculators, money detectors, etc.), and do a good job in cleaning and maintenance.

9. Keep the cashier's desk clean and tidy before and after the opening of the market.

11. Take the employee handbook as the criterion, consciously abide by all the rules and regulations of the hotel, take an active part in training, wear work clothes in strict accordance with the regulations, and keep personal gfd clean and generous.

11, actively complete other temporary work arranged by the leaders. ;