A hundred miles with the beauty of Yuenan is boundless, and the high-speed service area is warm and permanent.
when you enjoy the comfort and speed of Suiyuenan Expressway, when you are intoxicated by the vastness of the plain lake area, and when you are immersed in the rich and beautiful land of fragrant rice, please stop at Xiantao, the hometown of gymnastics, and Jianli service area, Zixu's hometown, for a short rest, which will surely make you linger and feel deeply in your heart. (Leading title)
Avenue always accompanies Yuenan service
—— Impression of Suiyuenan Expressway Service Area's "Serving the People, Striving for Excellence" activity and star service area creation activity
Suiyuenan Expressway was invested and built by private enterprise Bairong Investment Holding Group, with two service areas, namely Xiantao and Jianli, which were put into operation in the second half of 2111. Since its opening, it has received about 2,111 passing vehicles and more than 8,111 passengers every day.
in order to implement the overall requirements of the "year of service improvement" in Hubei transportation, and taking the opportunity of in-depth activities of "serving the people and striving for excellence", we vigorously promoted the standardized management of service areas and continuously improved the service level, greatly enriching and developing the brand connotation of "Avenue follows Yuenan".
In order to improve and enhance the service function, Yuenan Company invested more than 61 million yuan in housing construction and greening after the service area was completed and handed over. Jianli Service Area won the title of "Samsung" only after it was opened for six months, and Xiantao Service Area is determined to win the star rating this year. At present, the service area has a beautiful environment and complete facilities, which can provide all-round and multifunctional services for drivers and passengers.
scientific management mode
There are 3 business management units and more than 311 service personnel in the service area * * *. In order to standardize management, straighten out the relationship and achieve the goal of unified management of each stationed unit with Yuenan Company, we put forward the management concept of "* * * business events, wind and rain * * *, * * work together and enjoy wealth * * *". Compiled the "Detailed Management and Assessment Methods of Service Area", "Performance Assessment Methods of Service Area Management" and other materials, ensuring that there are systems to follow in management and handling, and forming a characteristic management model of "one edge management is internal, one image is external, and one family takes the lead".
Clean and tidy environmental sanitation
Environmental sanitation is the driver's first impression when he enters the service area. We directly incorporate cleaning into the company's establishment, and implement 24-hour seamless cleaning. No matter whether it's ice and snow, whether it's hot or summer, whether it's the peak in Spring Festival travel rush, whether it's a holiday day, whether it's rainy or rainy, the beauticians wearing reflective vests will undoubtedly become the most beautiful scenery in the service area.
(Interview with drivers and cleaning staff)
Strict security measures
Safety is the most worrying issue for drivers and passengers. In order to ensure the maximum safety, we installed a square monitoring head, equipped with 16 security guards in each service area, insisted on 24-hour duty and uninterrupted patrol, guided vehicles to stop in the area, and checked suspicious personnel one by one. It is strictly forbidden to change license plates, hang them or dump goods. All units are equipped with full-time security officers, and joint and several liability management is implemented to ensure food hygiene and safety, personal safety and property safety.
(Interview Monitoring and Security)
Perfect service function
Service function is the most concerned issue for drivers and passengers. The catering supermarket in the service area is contracted by Zhejiang Aosheng Company, which specializes in the operation of high-speed service area. It can provide self-help meals, flavor stir-fry, rice and pasta, and can meet the different taste needs of guests. There is also a Huimin brand restaurant, and there are also "cultural snacks", so you can enjoy delicious food without taking the expressway.
The supermarket has a full range of products, and there are also famous local products. In the past, foreign guests can directly buy the well-known special products such as Xiantao Maozui braised chicken, Honghu "Qingshui" hairy crab, Jianli grain wine and "Fuwa" rice fruit in the service area.
there are 16 guest rooms in the service area, which are configured according to the standard rooms of star-rated hotels, and the price is moderate, so it is the first choice for drivers and passengers to rest.
Refueling and auto repair projects in the service area have won a good reputation with excellent service and suitable price.
High-quality service level
Service level is the most essential connotation of expressway. When we go out, please come in, and invite teachers from Wuhan University of Commerce to give lectures on service etiquette, housekeeping service, cleaning skills and common sense of security. We insist on unannounced visits every month, organize fire drills every quarter, and carry out military training for employees every year. All staff members are dressed neatly, wear certificates, use civilized language, smile service, publicity slogans and public service advertisements.
Rich corporate culture
As a social capital investment project, Suiyuenan Expressway has established a cultural brand of "Avenue follows Yuenan". It is a broad road to promote economic development, an important channel to enhance the value of employees, and a good way to shoulder social obligations. We insist on enriching employees' amateur cultural life, holding singing competitions in a timely manner, celebrating collective birthdays regularly, and often organizing sports activities. "Want me to do it" has become "I want to do it", and the seeds of serving the people have blossomed and borne fruit!
In the cold winter, we send warm ginger soup to the driver. In the hot sun, we bring coolness to the driver; The lost child is our way to send him home; The burning fire, we let him break free from the hands of death; Donating money to help students is our kindness; Helping the poor is our wordless love!
Pinghu reflects the high road, and service will always accompany you.
(A series of "Hello!" from people in different positions. )
Serving the people is our unchanging aim, and striving for excellence is our inexhaustible motive force. We believe that under the strong leadership of the Provincial Senior Management Bureau, Suiyuenan Expressway Service Area will surely realize the leap-forward development of the image and social influence of the transportation industry. I wish you a safe trip by friends!