Job responsibilities of employees in the operation department (5 general articles)

In our daily life, there are more and more places where we can come into contact with job responsibilities, and the formulation of job responsibilities can effectively prevent the phenomenon of job shirking and responsibility shirking between departments or employees due to unreasonable job allocation. What kind of job responsibilities are effective? The following is the job responsibilities (5 articles in general) of the employees of the Operation Department that I collected for you. Welcome to learn from and refer to, and hope to help you.

Job responsibilities of employees in the operation department 1

1. Operation director

Job title: Operation director

Department name: Operation department

Direct superior: General Manager

Subordinate department: Operation manager, marketing manager

Department nature: full custody of offline brands on e-commerce ownership and sales matters, operation and maintenance management authority: fully entrusted by the general manager, Exercise authority over personnel and labor management of the operation department, and undertake the obligation to implement departmental rules and regulations, management procedures and work instructions

Management functions: be responsible for full-time management of all links in the whole work process of the operation department of the company, and be responsible for the work undertaken

Main responsibilities:

1. Be responsible for building and developing the operation team and organizing staff training, assessment and evaluation.

2. Be responsible for formulating, deploying and supervising the implementation of the overall market work plan in the area under its jurisdiction, and enhancing the brand's popularity and recognition in the area under its jurisdiction;

3. Formulate the strategic objectives of the department and be responsible for the daily management of the department to ensure the orderly operation of the department system;

4. Be responsible for the system specification of the company's operating department, and the implementation of related work such as foreign cooperation, channel management, media cooperation, promotion planning and service product development.

II. Operation Manager

Job title: Operation Manager

Direct superior: Operation Director

Subordinate departments: Operation Supervisor, Taobao Store Manager and Customer Service Supervisor

Main responsibilities:

1. Overall responsible for brand operation management in the area under its jurisdiction, including daily brand management, service specification, image management and so on of flagship stores, specialty stores and franchise stores including Tmall.

2. Formulate the work contents of the management under its jurisdiction, and supervise and control the management work;

3. Formulate the marketing target and brand development plan of the brand projects under its jurisdiction, and implement, follow up and implement them;

4. Be responsible for the functional training and growth plan of the management.

III. Marketing Manager

Job title: Marketing Manager

Department name: Operation Department

Direct superior: Operation Director

Subordinate departments: Operation Director, Taobao Store Manager, Customer Service Director

Main responsibilities:

1. Set marketing objectives and establish a systematic strategic marketing model; Responsible for the marketing plan of all Taobao stores as a whole, and the marketing and packaging scheme of the whole store;

2. Be responsible for market analysis, research and judgment of all marketing data, and adjust and formulate marketing promotion plans in line with brand growth; Including through train, quantum statistics, data cube and other channels of data analysis;

3. cooperate with the operation supervisor and Taobao store manager to formulate various promotion plans;

4. Be responsible for docking customers' marketing ideas and guiding customers to make the final marketing plan.

IV. Operation supervisor

Job title: Operation supervisor

Direct superior: Operation manager

Subordinate departments: Taobao store manager, operation and maintenance specialist, copywriting planner, Taobao customer service specialist, promotion specialist, Taobao artist

Main responsibilities:

1. Responsible for the daily management of Taobao stores (multi-stores) under its jurisdiction and formulate the overall store.

2. co-ordinate the work arrangements of the store managers;

3. cooperate with the operation manager to make all the sales plans and sales targets of Taobao stores under his jurisdiction;

4. Be responsible for the planning of all Taobao online activities and topics, online promotion of creativity and effect optimization; Formulate all kinds of promotion plans, implement and control the effect of activities;

5. Optimize the inventory and product line, adjust the business direction of the store according to the actual situation, adjust the product inventory and data maintenance, and timely track and coordinate the actual inventory quantity of online and offline products;

6. Track the data analysis of data software such as data cube, quantum statistics and through train in real time, and provide customers with detailed market sales analysis reports;

7. promote the system construction and development of Taobao flagship store, authorized store, franchise store and distribution store.

V. Manager of Taobao

Job title: Manager of Taobao

Department name: Operation Department

Direct superior: Operation Manager

Subordinate departments: Operation and Maintenance Specialist, Copywriter Planning, Taobao Customer Service, Promotion Specialist, Taobao Artist

Main responsibilities:

1. Implement the daily operation of the store, including its daily maintenance.

2. Maintain daily sales data, analyze market conditions, and adjust and formulate various strategies in line with store development;

3. Formulate various promotion plans and plans at all stages of the store;

4. deal with all the after-sales problems of the store and various customer needs;

5. guide and cooperate with designers to make and complete various creative plans for store packaging;

6. Implement the marketing manager * * * to complete the marketing promotion plan and scheme implementation, and cooperate with the phased sales target;

7. Regularly report and feedback all kinds of promotion plans at each stage and the implementation results of the promotion plans; Job responsibilities of employees in the operation department 2

1. Responsible for coordinating the overall work of all positions in the department (website editing, website art design, website copywriting, website planning, website procedures, etc.)

2. Responsible for assigning tasks assigned by superiors according to subordinate positions and supervising their implementation

3. Responsible for assigning tasks assigned by other departments according to subordinate positions and supervising their implementation

. Coordinate the work of lower-level posts with those of other departments

5. Deal with the problems that cannot be handled by lower-level posts within the scope of responsibilities

6. Report the problems that cannot be handled within the scope of responsibilities to the superior leaders for handling

7. Be responsible for the post personnel planning of this department, draw up the recruitment plan and demand, and with the assistance of personnel administration personnel, Recruit the vacant staff in each post

8. Be responsible for the assessment and review of the work performance of the staff in the lower posts, as well as the application for dismissal, promotion and demotion

9. Be responsible for the formulation of various systems in this department

11. Be responsible for the writing of various documents related to website operation (various qualification applications, high-tech enterprise applications, etc.)

11. Be responsible for communicating with business departments to understand the needs of website development and modification. Form technical documents for website system developers to develop and modify

12. Communicate with website system developers to ensure that business requirements can be realized through technical means

13. Control the progress of website system developers to ensure that the development process is carried out as scheduled

14. Be responsible for website system function testing (black box testing, white box testing, internal testing and public testing) to find problems in time and summarize them into test reports. For development and maintenance personnel to modify and debug, so as to ensure the smooth operation of the system

15. Be responsible for the purchase scheme formulation, installation configuration and daily operation and maintenance of website operation equipment (servers, routers, switches, etc.)

16. Be responsible for the construction of website operation environment (host hosting, website domain name, universal website address, etc.), and contact and select idc and isp. Ensure the smooth, stable and efficient operation environment of the website

17. Be responsible for the handling and annual review of various operation certifications (trusted websites, etc.) of the website

18. When the lower-level posts (website editor, website artist, website program, website planning, etc.) are vacant, temporarily replace the lower-level posts (website commodity information sorting, publishing and maintenance, website advertisement design and production, website program maintenance, etc.). Website basic documents, website process documents, etc.)

19. Other related jobs arranged by superior leaders Responsibilities of employees of the Operation Department 3

1. Collect market and competitive information, put forward product planning, formulate, update and maintain product Roadmap, and supervise and feedback the completeness of product realization according to the company's product strategy, market frontier information, competitor's products, etc.

2. cooperate with the marketing department to conduct market research, investigate and analyze the development of related industries and markets, and propose development and rectification plans for the company's products;

3. Formulate, maintain and manage product management systems, specifications, strategies and schemes;

4. Manage the company's product line and product cost, organize product function design and implementation, and output product specification (PRD) and product feasibility analysis report;

5. deeply understand, track and collect the latest trends of competitors or market products and upstream supply chain trends, output corresponding documents, and put forward constructive opinions and professional analysis reports on the long-term development strategy of the company's products;

6. Transform the company's idea of products into an executable, operable and landing technical proposal, and follow up the product establishment;

7. Manage and check the product requirements and definitions of customized products, integrate the functions and improvements of the company's standardized products, and provide guidance and functional definitions for new product development;

8. Other things given by the boss. Job responsibilities of the staff of the operation department 4

1. Collect the information of potential customers of human resources outsourcing and tap the potential needs of customers;

2. comprehensively solve the problems of customer human resource outsourcing and provide solutions;

3. Supervise the development process of human resource outsourcing services to ensure the service quality;

4. Supervise and manage the operation of the project, and be responsible for monitoring the cost, progress and avoiding risks;

5. Maintain good cooperation with customers;

6. Be responsible for building and managing the outsourcing team;

7. Be responsible for the training and performance appraisal of members of the internal team of the project;

8. Reasonably allocate the work of department members, give full play to and mobilize the enthusiasm of employees, and continuously improve their working ability and efficiency;

9. Establish and improve the management and operation system of the company's human resource outsourcing or labor dispatch business;

11. Organize the formulation of project management system; Responsibilities of the staff of the operation department 5

1. Participate in the overall design of the aquarium, be responsible for the design management of special designs such as the performance of animals in the aquarium, formulate and arrange the annual work plan for the construction period and operation period of the project, and strictly control the financial budget of the project;

2. Formulate and revise the working procedures and rules and regulations of each post of the project, and be responsible for studying and solving the problems in the work of equipment maintenance, biological domestication, disease prevention and water quality detection in the area under the jurisdiction of the department during the operation period of the Aquarium to ensure the fire safety of equipment, biology and area;

3. Be responsible for supervising, monitoring, evaluating and adjusting the operation and safety of major equipment and facilities under the jurisdiction of the Aquarium during its operation period;

4. Be responsible for the operation, marketing and promotion of the Aquarium after its completion. ;