cashier's internship summary (4 pieces)
Internship is an important link to improve the overall quality of college students and an important process for students to apply what they have learned to society. It is not only a comprehensive summary of students' learning, research and practice achievements, but also a comprehensive test of students' quality and comprehensive ability. The following is the cashier's internship summary, welcome to read!
cashier's internship summary 1
xxxx years have passed, and I have been in xx for two years. Although I left for two months, I will cherish my choice? Be a qualified cashier.
I remember hearing the saying:? The harder the place, the more you can exercise your will, and the more you can feel full. ? I can feel the meaning of this sentence even more after coming to work in xx. Basically working in the same cashier for several hours every day, facing countless customers, the hardships are self-evident. But I haven't given up because of this, especially in our store, we always take turns to go to work at the back door. Now it's winter, and we can imagine the cold. Every time I go to work at the back door, my hands and feet are all swollen with cold. In summer, the sun shines directly on us, but I have never given up on it. ? The customer is God? Our aim, in the ordinary position of cashier, is not light: repeating the same work every day, but also explaining all their questions to customers, and no matter how mean customers say, they must learn to be patient and keep all their grievances in their hearts.
In the past work, we always encountered some problems. For example, when the price of goods does not match the computer, we should promptly notify the class staff to verify it, and ask the customers to wait patiently. And we must use the service of smiling. When you smile at the customers, no matter how dissatisfied they are with us, their mood will definitely be sunny at this time. Smile is the most charming expression. A person who smiles for nothing but gives a lot will have a beautiful life, and the world will smile at you when you smile. Then we should pay attention to language art:? Warm words comfort the heart for three winters, and bad words hurt people in July. ? Don't argue with customers, insult, dig and satirize customers.
the above is what I feel most in my work. I hope I can work hard to do it in the future. I believe that as long as all our employees Qi Xin work together, xx will be more brilliant tomorrow.
? Summary of cashier's internship 2
Unconsciously, I have been working in the supermarket for more than a month. From being unfamiliar at first to becoming proficient gradually, I also experienced some tempering. During this period, I felt a lot. I not only learned a lot of professional knowledge, but also learned interpersonal communication, especially how to communicate with customers. This is a great wealth for me, because I used to be a child who was not good at communicating with others.
To an outsider, cashier is a very easy thing. The cashier is only responsible for cashier, and other aspects need not be considered. I thought so at first, but later when I became a supermarket employee, I found that it was not as simple as I thought. We don't just register. Every morning when we come to the store, we have a meeting first, and then we start our day's work. We should do a good job in the five-part work. At work, we are not just a cashier. We should sincerely serve customers when facing them, especially when they arrive at the cashier. We should bring the most beautiful smile and the best mood to customers from beginning to end, and polite expressions are even more essential in the process of communicating with customers. Such as:? Hello, welcome? Just a moment, please. Can you hold it? Please take your time. Welcome next time? .
during the short period of more than one month, I felt a little lost sometimes, but I also had a lot of joy, especially when I heard the customer say that the little girl's attitude was really good? Also, every time there are questions that I don't understand, the old employees will actively tell me what to do, which makes me particularly moved. In fact, we will encounter difficulties in whatever work we do, and it is inevitable that we will be somewhat frustrated, but as long as we can actively ask and study hard, I believe there is nothing wrong with it.
during this period of work, I think the service attitude towards customers is extremely important. As a member of the service industry, it is our requirement for ourselves to make customers satisfied. This requires us to keep a good mood at all times, treat every customer with enthusiasm and patience, and don't bring our own small emotions into our work, especially when customers are angry with you, we must sincerely explain to them with a smile. In the process of checkout, when the price of goods does not match the computer, we should inform the staff of the class and verify it in time, and then we should actively explain to the customers and ask them to wait patiently. Also, we must use the service of smiling. Smiling is the most charming expression. A person who smiles for nothing but gives a lot and knows how to smile at life will have a beautiful life.
It is inevitable that we will meet some unruly customers during the cashier's check-in. I remember one weekend, there were so many people in the supermarket. At that time, I met such a unruly customer. Because of her extremely bad attitude, she also swore at me. At that time, I was very angry and excited, so I didn't inform the supervisor in time to solve the problem, but said something indifferent? If you have any complaints about me, you can complain about me at the service desk. . Because of this sentence, I was complained by customers that day. But later, under the careful guidance of the supervisor, I learned a lesson, which not only made me understand that if I encounter this kind of thing in the future, I should not confront them directly, but should find the supervisor to solve it in time. Know more? The customer is always right? That makes sense. Because we meet different guests every day, different guests have different tempers, and we should provide different services for different customers, because the constant purpose of this industry is: Customer first? . In the face of customers, always smile on your face, provide polite service, and let customers feel friendly. Even if we encounter some unpleasant things in the service work, if we still greet them with smiles, there is no reason for unreasonable guests to lose their temper. When you meet and laugh, everything disappears? In this way, customers are happy and comfortable.
although this is just a simple cashier, it is so insignificant to others, but in my eyes, it shows unique charm everywhere. Because it teaches people a lot of truth and improves our own quality. Constantly learn, constantly improve their moral cultivation, and constantly improve their service skills. Only continuous learning can sharpen a person's character, improve moral cultivation and improve service skills. No matter how small a job is, it will have its own field and radiate its own light. In the vast society, find your own value and create a better future?
? Cashier's internship summary 3
Once upon a time, I woke up from a dream, but I thought I was still working. Maybe people like us should be called workaholics, but we must face the reality. We should not only bury our heads in our work and work selflessly, but also check every detail of our work when we look back, summarize and analyze our work experience, and try our best to make our work procedural. So as to make further progress, reach a new realm and create a new chapter!
after such intense and orderly exercise, I feel that my work skills have reached a new level, and I have a clear plan and steps to do every job, a direction for action, a goal for work, and a real bottom in my heart. Basically, we have been busy but not chaotic, tight but not scattered, clear in organization and clear in everything, and fundamentally got rid of the phenomenon that we only worked hard in the past and did not know how to sum up experience.
I am a senior student, and I have learned a lot from my work in Lotus in Junior High School. Being a college student without social experience is incomplete, so I must be closely connected with the society and become a whole with it. Through my work, I have learned a lot. For example, I know how to unite with my peers, tap everyone's advantages, develop team spirit and complete tasks with high quality. We should know that a person's strength is weak and the collective strength is strong. In other words, a river of accumulated water makes a hill of accumulated sand. Similarly, we must help the members of our team as much as possible in our work. Once a member is in trouble, we should not hesitate to help him and make him feel the warmth of the group. At this time, he will have this idea: because my group is so warm, we must work hard. If one member of the group works in Nuwen Secret Garden over there, other members of the group will also be infected.
In a team, we must absolutely obey the orders of our superiors. A disciplined group is a good group in itself. I believe that a group guaranteed by discipline is absolutely excellent in terms of quality and speed. You see, in the army, which team has no discipline, no rule,no success.
While learning work experience, I also understand the importance of the market, which is also influenced by the economic system structure. Under the dominant situation of the socialist market economy, economic development should be closely linked to the big environment of the market. Without it, nothing needs to be discussed, because without the market, there will be no customers. Who can we make money without customers?
in my opinion, large supermarkets are the future social development trend, because supermarkets have several advantages: first, shopping is convenient; Second, there are many kinds of articles; Third, the environment is elegant; Fourth, the overall service level is relatively complete; Five, health in line with national standards.
in my work as the head of the inventory team in Lotus, I understand that as a leader, if you want your subordinates to agree with you, you must find the difficulties of your subordinates in time and help them in time, which is very important. When I check the quality of their work and find mistakes in my work, I will correct them in time and educate them. This is my duty and what I must do. In actual work, I am more concerned with understanding them, which may be related to the length of my work.
At work, I also found more good suggestions that can be used in the management of Lotus at Yichu. First, I personally think that the price of Tesco is better than that of Lotus at Yichu, for many reasons. First, I think the geographical location of Tesco is better. I calculated that in Tesco at night, the average number of customers who only enter every half hour is 611. Secondly, they often have large-scale activities at the door, usually dancing and music, which greatly attract customers; Third, the membership card system, they implement the membership card number, the membership price is the same as the actual price of the goods, just look at the points on the membership card, according to the number of points can be exchanged for gifts, gifts during the Chinese New Year holiday, which is very warm for customers, although there are not many gifts. This is full of humanity in commodity management.
I remember Yu Shiwei's wonderful speech. We should be used in our work, not who. Everyone is a member of the collective, so we should use us. When customers complain, we should say it's our fault, not shirk the responsibility, because you are also a member of the supermarket, and you represent the image of the whole supermarket. Once Mr. Yu Shiwei went to a tofu shop to buy a box of tofu, and when he came back, he found that the tofu was a little stale. When he happened to pass by there the next day and talked to the waiter over there about it, the waiter immediately called the manager, who immediately apologized, carrying a bag with 11 boxes of tofu in one hand and a box of tofu money in the other, and personally apologized. From now on, as long as Mr. Yu Shiwei is in that city, tofu will be bought there, because this store will be responsible for its own responsibilities, which is reassuring.
? Cashier internship summary 4
Different experiences always give people different experiences and gains. The practice in Yonghui is a valuable experience for me, because it can be said that it is the first time that I really walked out of the campus and entered the society to observe and feel life, which brought me different feelings.
I think the supermarket has its own particularity for other positions of paid internship, such as courts, procuratorates and other state organs. The particularity of supermarket lies in its grass-roots nature and economy. Grassroots nature means that it provides me with an opportunity to further the people and understand the essence of life. Although there is not much direct communication with the public here, it does not affect me to see with my eyes and experience their lives with my heart. The practice in Yonghui has given me a different understanding of life: life may be colorful, but more may be just plain and simple. After watching some old people trembling one by one to pick out the small amount of paper money from the cloth bag to pay for the small amount of goods, I suddenly found that spending a lot of money is not the normal state of life. Living with him may be a kind of frugality and even a kind of hardship and harshness. Of course, I see that most people are still living in a state of abundance-a state of abundance and happiness for most people.
as an enterprise, the economy of Yonghui Supermarket is its necessary attribute. My job in Yonghui is in cashier. According to my observation, Yonghui's performance should be considered good. The good economic benefits of an enterprise may be due to many reasons. In my opinion, Yonghui has such benefits mainly from two aspects. The first is economies of scale. Yonghui supermarkets are located in southeast, southwest, northwest and central China. There are dozens of branches in Chongqing alone. It is said that scale produces benefits, and Yonghui Supermarket just proved this. Then there is the mode effect. The biggest difference between Yonghui and other supermarkets lies in its business model-Yonghui has formed a business model that focuses on fresh agricultural products, supplemented by food, daily necessities and clothing, and realized the docking of agriculture and supermarkets. This is quite different from the traditional supermarket management mode. In fact, fresh vegetables and fruits can be bought in Yonghui at any time, which greatly facilitates the local people. Undoubtedly, this model is innovative and effective. All of the above are from my own observation and active understanding. These business ideas seem to be of little significance to a law student like me, but after a little reflection, I will understand that Yonghui's success lies in innovation, and the importance of innovation is self-evident. This is the power of innovation that I really see. The significance it brings to me is even more self-evident. It makes me more deeply understand this importance and key. It's also my harvest.
work also needs to be calm. This is my deepest understanding of my work after practice. I used to think that work should be like this: we do something we like with a relaxed and happy mood and passion, and then leave work with a sense of accomplishment and fulfillment. However, this practical activity made me understand that it was only an ideal state. The real situation should be: stick to it whether you adapt or not; Go to work on time on weekdays whether you are happy or not; Work hard no matter whether the conditions are good or bad; You have to stick to your post whether it's interesting or not.