The main contents of etiquette training include:
1, Clothing etiquette: men's etiquette, women's etiquette, dress skills, accessories etiquette.
2, grooming etiquette: face, makeup.
3. Manners and manners: smile, eyes, standing posture, sitting posture, walking posture and hand posture.
4, common etiquette: bow, open the door, elevator, tea, shake hands.
5. Introduction etiquette: business card etiquette; Peer etiquette: keep your distance.
6. Meeting etiquette: the etiquette of the speaker, the etiquette of the participants and the etiquette of the host; Greeting order: the person with the lowest position greets the person with the highest position; Self-introduction: hand in your business card first, with short time and standardized content; The order of introduction.
7. Telephone etiquette: Say hello before answering the phone.
8, handshake etiquette: handshake order: the lady reaches out first, and the man can shake hands; The leader or elder reaches out first, and the junior or junior can shake hands.
9. Business card etiquette: Hand over the business card: Take out the business card with both hands and adjust the direction of the business card to the position that is most suitable for the other party to watch. There is no need to mention positions and titles, just repeat the names, and the order should be from top to bottom, from near to far, starting clockwise on the round table. You are using honorifics such as "Nice to meet you" and "Please give me more advice".
What does body etiquette include:
1, reception etiquette training. Courtesy girl, receptionist, flight attendant, Expo reception desk. This kind of etiquette training focuses on the training of body and posture, and is generally trained by trainers such as drama school teachers. They are good at posture training in drama and dance, so they are more suitable for external image and posture training. For example: the standard of smiling, standing posture, etc. Training focuses on image.
2. Business etiquette training.
The course mainly focuses on the etiquette that people contact in the business environment, such as receiving customers and training some behaviors in business interviews, such as how to shake hands, how to submit business cards, and the seating of talks. It is aimed at a certain group of people in the company, focusing on image training.
3. Workplace etiquette.
This course aims to train all employees and managers. It is the training of professional quality, workplace norms, personal quality, etiquette and politeness for employees in the workplace. The purpose is that the company needs to improve the overall quality of employees, and then enhance the company image. Improve employees' non-compliance with workplace norms, lack of politeness in getting along with others at work, disharmony between superiors and subordinates, and poor image of foreign exchanges. It pays attention to the inspiration, guidance and training with inner beauty and image beauty from the inside out.