The main content of hotel management Hotel managers must do the following nine things well if they want their subordinates to do their work well: 1. Asset management. Standards and service requirements of facilities and equipment operated by hotel assets, and requirements for procurement, safety, maintenance and updating of facilities and equipment, etc. 2. Plan management. What to do in the future, who will do it and how to do it. In hotel management, it is necessary to plan management actively in advance, rather than passive management afterwards, that is, crisis management. 3. Organization and management. The tasks undertaken by the hotel are managed by all members in a cooperative way, with the aim of completing the tasks undertaken by the hotel organization. 4. Personnel management. Determine the number of employees required by various departments and positions in the hotel, select and hire employees, assign suitable employees to suitable positions, train employees, and conduct daily management of employees, including salary management, assessment management, rewards and punishments, promotion, dismissal and other management. 5. Communication management. Communication refers to the two-way communication of information transmission and feedback. Hotel managers need effective command and guidance. What they need to do is to process information and make decisions. The acquisition of information means getting more support from superiors through effective communication, tacit cooperation at the same level and understanding and help from subordinates.