First of all, if there is a problem in the continuous system, you must inform the personnel of Westsoft to help find and solve the problem. Otherwise, it will have a more serious impact in the future. Then, the manual and computer documents on the day when the problem occurs will be sorted out and counted. First, the income of the catering and entertainment departments will be counted, and the errors and omissions in the system will be corrected. Next, the business of the guest room will be counted and analyzed, corrected item by item, and the statements can be made manually, and finally checked with the computer business statements. Investigate the differences again. This work is not the work of one person, but needs the cooperation of the front desk, cashier and audit. It is suggested that the personnel of Neusoft make an accident investigation report, stating the reasons, solutions and further precautions. Check the answer details on the website of China Hotel Management Forum > >