Businessman year-end work summary classic 5
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Salesman year-end work summary classic (Part 1)
In the blink of an eye, 20__ years will be over, I am now a formal employee of the ___ wine industry. Looking back on the work of the past year, I have gradually integrated into the large collective. Since the beginning of x month in x month in the office internship, x month in the factory training, to x month assigned to the ___ county department work, this period of time I have been to fulfill the duties and obligations of the business, and in the office of the leadership under the leadership of the active development of the business work, now according to the nearly a year's work practice, experience and lessons learned, adhering to the principle of seeking truth from facts, review this period of time of the course of the work:
First, with a Grateful heart to work
First of all, I would like to thank the office of the leadership of my personal work ability to trust, in the factory to allocate business personnel to the major offices will be left in the Office of the Hoh Office to continue to serve as a business, and assigned to the Department of the __ Department of the ___ salesman, which allows me to internship in the Hoh Office of the work during the performance of the work of the full affirmation of the work of the process of the whole of the work of the future I feel y gratified, doubly encouraged, and let me fill more enthusiasm for work, and let me work more than ever. This has filled me with more enthusiasm and motivation for my work. I will bear in mind the love and will be integrated into my work history, I will strive to better business results to return the trust of the leadership of the office.
Once again, I would like to thank the manager of the flag county department for teaching me at work and taking care of me in life. In the work encountered difficulties, the manager will take the initiative to communicate with me in a good and appropriate, correct my work thinking and work ideas, so that my business work can be carried out more smoothly. When we are dealing with certain things on the idea of different views, he is also rarely as a leader of the identity of himself will be things directly enforced, but through reasoning and contact with the work of the actual case so that I understand the original reason, so that I give up stubborn ideas, so that I reduce a lot of work detours and work details of the mistakes. In life, the department manager took the initiative to help me contact housing, contact heating stove, due to the ___ climate is cold and windy, high manager also often call to urge me to pay attention to the fire safety, these are my future work and life to give great help.
Second, the continuous improvement of the work situation and work mentality
1, the performance of work dedication, quality and cultivation gradually improved
The first contact with what is love and dedication to work, what is to have a strong sense of responsibility and dedication to the cause, how to proactively and seriously learn the professional knowledge, the attitude of the work is to be correct, to be conscientious and responsible. As a salesman of the flag county department, I y feel the heavy responsibility, as the river set wine industry and the Hohhot office in Wuchuan window, their words and deeds also represent the image of the company at the same time. Passionate about their work, to be able to correctly and seriously treat every job, seriously abide by labor discipline, to ensure that the attendance on time, and adhere to the post are necessary to do! So improve their own quality has become particularly important, must be a high standard, high specifications of their own requirements, to strengthen their business skills.
2, business knowledge, working ability and business level of exercise
I came to the office in x months of this year, the Department of Food and Beverage Department as the basic business work, to assist the department manager to do some trivial work. In order to better complete the basic work, I continue to ask the leadership to teach, to colleagues to learn, and from their own practice, try to make sense of the work of the department in a short period of time, familiar with the business process, clear work procedures, direction, and in the specific work of the formation of a clear working ideas. In x month officially come to the office work, I in line with "beyond self, the pursuit of perfection." This high goal, pioneering and innovative consciousness, actively and successfully complete the work assigned by the leadership, and in the remaining time, through the Wuchuan customer referral and part of the government, the leaders of enterprises and institutions, employees contact negotiations for the next step in the work of laying a good foundation. Because of the heart of the amount of resistance to alcohol, in the hospitality always can not be easy, with each table are constantly learning the culture and learning in the wine, and forced to practice their own amount of alcohol, at the table to colleagues, to the manager to learn to speak and do the job method and skills! This is also my future compulsory courses, must be strengthened in this regard!
3, seriously, on time, efficiently complete the other work assigned by the leadership of the office
In order to office work more comprehensive and more smoothly, as well as inter-departmental coordination, in addition to doing their jobs, but also actively cooperate with other colleagues to do a good job. In the work of their own always understand that there is only a superior-subordinate relationship, whether it is part of the work, part of the work are treated equally, the work of the leadership arrangements are not sloppy, slack, in the acceptance of the task, on the one hand, actively understand the intentions of the leadership and the need to meet the standards, requirements, and strive to complete the required deadline, on the other hand, but also actively consider trying to make the work more perfect. And do a good job in the work before the individual work plan, there are primary and secondary successive and timely completion of the work, and to achieve the desired results, quality and quantity of business work, while learning all aspects of knowledge in the work, and strive to exercise their own, after unremitting efforts to make the level of work has made considerable progress.
Third, the lack of their own ability, still need to work hard in the future
1, the immaturity of their own mentality
The temperament is not stable enough. No matter what a little thing, a small situation, the reaction of the time are shown on the face, when the work is relatively smooth, to achieve personal short-term expected goals, my mind will be a little jump, not stable enough, a little forgetful. Perhaps just graduated from the lack of their own experience, do things always a little panicky, not stable enough, but just graduated is definitely not the reason, in the future work I will try to overcome their weaknesses, so that they are more suitable for doing this job!
The patience of mind is not enough. As a ___ county salesman is relatively lonely, the environment, the work process is a bit monotonous and routine, some time on the "seat" can not, always want to go back to Hohhot around, the whole person also seems a bit disheveled, not enough spirit, however, after a period of time to hone and adjust, I can now fully cope with the existing work tasks and work! I am now able to cope with the existing work tasks and work environment. Throw off their own youthful arrogance, calmly treat the development of things, will look at the longer term, will set the goal higher, so that in the work of their own greater challenges, in order to work in their own work to come to a greater work stimulus, only so that in the work of their own greater interest in the work of their work.
2, the lack of work ability
Grasp the customer mentality is not accurate. I tend to be gullible to dealers and customers who have been working with me for a while. Feedback from dealers and customers to get the market information, most of the time I listen to the letter, rarely skeptical attitude, no further analysis and judgment. The consequences of this will be due to the inaccuracy of information leading to the office for the market judgment may be biased, in the operation of the work may lead to errors.
In my work, I seldom use my brain to think about the problem, and even if I think about it, it is not detailed enough, and the way of thinking is relatively single. Many times I do things according to the prescribed procedures, according to the leadership of the instructions, very little brain pondering customers, pondering the market, pondering the root cause of the problem. Way of thinking because there is no often on things thorough, meticulous thinking and comprehensive analysis, thus doing things habitually become a single. As a salesman, you must consider a lot of things, with clear thinking, thinking about every detail of the matter, in order to correctly determine the true situation of the customer.
Fourth, 20__ year in ___ work plan
Summarize the work of the year there are still many problems and deficiencies in the work methods and skills to be learned from other businessmen and peers, 20__ year they plan to work this year to make up for the shortcomings on the basis of the work gained and lost, focusing on the following aspects of work:
1, the effective implementation of the job responsibilities, and earnestly Fulfillment of their duties. Dedication to complete the regional business tasks and timely call back the payment, responsible for the strict implementation of the product out of the warehouse procedures, and actively collect market information and timely organization of the leadership report, strict compliance with factory rules and regulations.
2, try to do a good job of the existing work at the same time, as soon as possible to plan in Wuchuan looking for strength, have a relationship with the background of the agent, mainly to do high-end river king, five-star and other alcoholic beverages business, in order to expand the business channels to improve the business business results.
3, for the catering market to make great business efforts, and strive to make this weak channel up, and Wuchuan business market maintenance of the second batch of reasonable and appropriate reorganization of the business, so that the maintenance of the gold to play a greater role.
4, in the future work, to seize a variety of different customers to strive for a more adequate and accurate analysis, deal with the business work, and strengthen exchanges and communication with customers, to understand their business needs, and to be able to properly deal with the business relationship, to win more and better customers.
5, their own business at the same time plan to seriously study business knowledge, skills and business practices to improve their theoretical knowledge, and strive to continuously improve their overall quality, and in the work of a high degree of professionalism and a high sense of responsibility, and actively complete other tasks assigned by the leadership.
6, in order to ensure the completion of the annual business tasks, they usually actively collect information and timely summary, and strive to develop the market in new areas to expand the product market share.
In summary, despite the progress, there are still shortcomings in many areas. For example, creative work ideas are not a lot of individual work is not perfect, the business class customer data is too little, these are to be improved in the future work. I believe that through this nearly a year of work practice, from the experience and lessons learned, after reflection and introspection can make me in all aspects of a new progress and improve, so that the work to do a better and more detailed and perfect.
Resignation of the old and welcome the new, look forward to 20__ year, in the new year, I will seriously study the policies and regulations, study hard business knowledge, and strive to make the work efficiency comprehensively into a new level, improve their own ability to strive to complete the Office of the business tasks and objectives, for the Office of the development of a greater and greater contribution to the same time, I hope that the individual, the Office of the company on a new level again. At the same time, I hope that individuals, the office and the company to a new level.
Salesman year-end work summary of the classic (Part 2)Looking back on this year's work history, I y feel the company's vigorous development and all colleagues unity, hot air, hard work, upward spirit. I as a food sales department of an ordinary employee,,, in the company's leadership and colleagues to encourage and help walk through the year. Combined with the work of 20__, summarized mainly contained in the following aspects:
First, 20__ channel work content review and overview:
From the end of November 20__ to take over two towns of BC class malls, to the end of June 20__. Basically the end of the year 07, just in familiarize with the market situation, establish initial customer relations and master the BC mall operation. The real market is still from the beginning of 12 years. When I first took over the market, it coincided with the adjustment of the company's herbal tea super price system, from 28 yuan to 30 yuan for family packs. 4 yuan was supplied. Due to the full support and cooperation of distributors and mail carriers, coupled with the efforts of previous colleagues in the market. So the price was quickly adjusted. After familiarizing myself with the overall situation of the customers and understanding the potential characteristics of our products for home consumption, I made a grading plan for the 35 customers I was responsible for according to the market situation. The first level is important customers, there are 12. Level 2 customers are high potential customers, of which there are 14. Level 3 is for potential cultivation customers, and there are 9 of them. After a number of in-depth communication with customers, coupled with the company's support and more cooperation with customers, in the first half of this year, the actual sales of first-class customers increased by an average of 125% year-on-year, the best customers from the original monthly sales of 70 pieces to sales of 190 pieces, an increase of 2. 7 times the original sales. Tier 2 and Tier 3 customers grew by 95% and 65% respectively. The stocking rate of the lozenges also reached 100%. Unfortunately, due to my personal limitations, many customers have not been able to realize their optimal sales potential.
From July 12, the company transferred me into the KA is responsible for 8 towns of 30 KA outlets, including 12 supermarkets, 14 department stores, and 4 cross-district KA field. Just took over, it is our product sales season, the company supports the relevant cost of the time is a month and a half before the signing of the time, due to the weak personal ability and professional knowledge, poor market insight, and inaccurate grasp of the market, so that some of the costs of the use of less reasonable, not applied to the blade, so that the cultivation of customers did not do a good job, resulting in the sales did not show significant growth, so that I y feel ashamed of the company and my superiors! I feel ashamed of the company and supervisor of my trust and cultivation.
Second, the lessons learned:
By engaging in this year's shopping mall sales, I learned a lot of professional knowledge, so I y feel that doing sales work is easy, want to do a good job is not an easy thing. Combined with the company to our many training and my own perception, I summarize the ten experience: a fine two hard three more than four strong. A fine that is fine heart, two diligence is the eye, hand hard, three more is to be more in-depth communication with customers, more learning professional skills and techniques, the mindset should be more adjusted to always remain optimistic and positive, four strong is self-confidence, insight, strong analytical planning ability, strong execution (and the company's six strong is not the same).
1, fine.
For example, we run the mall colleagues often have to do:, inventory management of the store, I often have to go to the store warehouse to check the inventory, due to the delivery of each batch of goods is not the same time, there may be a store due to the warehouse is too crowded, he will be put in each batch of goods in a different location, if we do not look carefully throughout the warehouse, mistakenly believe that there is only one place to have our goods. This will cause the date first in first out is not done, the result of the date of confusion, but also cause inventory backlog, so we must be careful.
2, diligent.
1) is the eye diligence, to observe more, as the saying goes: the mall is like a battlefield! Information is very important, an important information can bring lucrative profits, so in the course of daily work, must be careful to observe the relevant dynamics of competing products. Especially the price adjustment, display, promotion policy and so on.
2) is the hand hard, we do FMCG, often have to go to the hands of the display, account for the rows, and strive to display to the best exposure point, to attract the eyes of consumers. Therefore, more hands, more layout related publicity materials. In order to make sales growth.
3, more.
1) is more in-depth communication with customers, so that customers with my ordering, display, price adjustment, the implementation of promotional strategies. Only more communication with customers, more analysis of my products in the entire classification of the advantages of the item, and my products to customers to bring the potential for sales and profit growth, customers will be our products as important products. With the support of the mall customers, the display can be strong, sales can be improved.
2) is to learn more professional knowledge, such as negotiation skills, we face customers are very professional, to be able to successfully talk to the buyer and achieve our purpose, we need to be more professional. The company gave quite a lot of training in this area, so that I benefited a lot, so that I learned how to communicate with others, let me be used for a lifetime.
3) is more to regulate the mind, do sales this line, will often face many aspects of the pressure, the customer's nitpicking, rejection, unsupportive, things delayed. Sometimes, there is a very good promotional program, they are very confident, but go to talk to customers, customers mouth on the refusal, a word are not listening. At this time, we must try to adjust the mindset, understand more about the reasons for the customer's refusal, and analyze more, in order to turn around the embarrassing situation. I often encountered such things before, sometimes make their own little confidence, or colleagues and supervisors to give me a lot of encouragement, give me confidence, so that I have a high level of passion, in order to overcome all kinds of difficulties. So that I learned the solution to the bad mentality.
4, strong.
1) strong self-confidence, do sales, no confidence, nothing can be done, with self-confidence, in order to seize life in despair, in pain to seize the joy, under pressure to get rid of the trouble, in the failure to find hope. Here I would like to thank my colleagues and supervisors for their encouragement and support.
2) strong insight, do fast-moving products, to be sensitive to the market situation, the customer's display of my products, prices, promotional strategies to adjust, competitors in the market to reflect, should be ready to grasp. For example, a good display position, many manufacturers want, but then there are displaying other products, the agreement is about to expire, at this time, in order to get the position, we need to learn more about the situation, if you can first understand the product agreement period, then you can prioritize the position.
3) strong analytical planning ability, I entered the KA, the understanding of this aspect of the knowledge learned quite a lot.
Customers, market understanding, we must analyze more, sort out a detailed, executable sales plan, and then step by step to implement, so you can save more time and energy, and achieve the desired results. In particular, the establishment of the data system, so that I more accurately understand the product in each customer sales potential and the growth of my products, very conducive to the next step of the work plan.
4) strong execution, which is the company's most advocated, not only is conducive to the growth of the company and its products, but also allows me to get the exercise of their own. I used to be very lazy, especially do not like to wash clothes, always will be the clothes in the closet to wear finished, no have to wear, before washing together. After some work on the edge, slowly this problem has changed.
Salesman year-end work summary classic (Part 3)The turn of the year is another year. This year, I continue to be responsible for ___ wine ___ regional market development, from obscurity, to a household name, I went through the hard work with my sales team. During the year, sales amounted to more than eight million yuan, praised by the company, and the partnership was further consolidated. This year's work is as follows:
First, carry out market research, expand market space.
At present, the alcohol market is highly competitive, we represent the brand in the local name is not known. How to develop the market, for competition, we have taken the approach of improving the quality of service, big sales advertising, advertising in a number of local media, received a significant effect. As a result, the people in the ___ place have become a household name for ___ alcoholic beverages, and everyone knows about it. At the same time, we vigorously promote liquor in rural areas. In the promotion, we adopt the methods of gifts and rewards, which have a strong attraction to the farmers. Such as for some farmers in urgent need of agricultural machinery but the lack of funds, in the open cover prize activities, the first prize for agricultural tricycles, rather than color TV, refrigerators, air conditioners and other high-grade electrical appliances, and the winners of the vigorous publicity, so that the farmers with the dream of obtaining a tricycle in the consumption of the brand; for many farmers and friends and relatives in the same, drunkenness and like to play poker characteristics of the gift to the Designed as a beautifully designed, the market can not be bought on the special advertising poker, very popular with farmers and friends, so that the sales have increased dramatically.
Second, humanized service.
Since ___ alcohol "zero risk", I have conducted a serious investigation and research on consumer zero-risk service, and believe that through ___ alcohol zero-defect products, subtle and delicate market segmentation services to consumers, consumers to buy every bottle of alcohol, are printed with 800 national free service phone, through communication, to bring consumers and Tsingtao Beer closer to each other. The distance between consumers and Tsingtao Brewery further strengthens the quality of ___ beer with zero defects. Through the specialized service, I help ___ accelerate the goods in time, from the commodity display to the container display, and then to the ubiquitous pop sticker prompts, the business representative tracked all the way, so that each terminal becomes a perfect terminal, and each work becomes a model project. ___ Beer sells not only commodities, but also more importantly, the specialized service, and brings the rich returns. According to statistics, sales reached ___ dollars during the year.
Third, there are problems:
Although in this year, we have achieved relatively good results, but there are still some problems, if not corrected to improve, will affect product sales. Including the management of the salesman, logistics cooperation.
1, the management of the salesman is relatively loose, and did not effectively form a marketing system, and sometimes even their own. In the future sales management process, according to the actual situation to establish an effective management system, drive the enthusiasm of the salesman, improve work efficiency.
2, logistics with some slow, often appear single has been opened, the goods late sent to the situation, so that the customer trust is reduced.
In the upcoming year, pay attention to the problems that occurred in the previous year, and continue to develop our strengths, and strive to achieve better results in next year's ___ wine sales.
Salesman year-end work summary of the classic (Article 4)I joined in 20__ years in the month, so far in the work has been years of time. These three years I have been serving as the company's first business department business three team supervisor, review this year's work, gained a lot and grew a lot. This year's work is summarized as follows:
First, business development
Business Department of three *** have agents, a year in the company's leadership care and support and everyone's *** with the efforts of the Department of the individual agent business has made good results, as of the date of the first business Department of Business Department of the Department of the automobile insurance premiums created 10,000 yuan, non-automobile premiums of 10,000 million of the success, a month ahead of the completion of the premium task issued. The company has completed the task of premiums in advance of the month.
Over the year, according to the parent company issued to our annual sales task, the Department of the annual sales plan, monthly, quarterly, semi-annually, annually to complete the task of time and again, due to the Department of the effective manpower is less, coupled with the impact of the car insurance business, the impact of the e-sales business, the expansion of the business has been a certain degree of difficulty, in the face of fierce competition in the market, we did not give up the effort to communicate with the higher departments, unity of understanding, and the efforts to expand the business of the Department. In the face of fierce competition in the market, we did not give up our efforts to increase the number of employees by communicating with the higher departments and unifying our understanding, as well as letting the business personnel fully understand the company's business objectives and the company's operating conditions. We have made it a top priority of our business to stabilize auto insurance and expand the new car market, and on the basis of the number of business, we have resolutely discarded the "garbage" business which has been repeatedly insured and suffered losses. At the same time, we established friendly cooperation with car dealers and asked them to help us collect and provide information on new cars, so that we could have a clear idea of the potential new business and market, fully grasp the market initiative, and fill in the unstable factors of the business brought by competition and other objective reasons. We are all united, and finally made a breakthrough in the development of personal agency business.
Looking back at the work of the year, although the work of the Department has made certain achievements, completed the company's indicators of the task, but there are still some problems in the work, such as the lack of effective manpower, low sales capacity. In this regard, we have also seriously analyzed the reasons, only to continue to improve the overall quality level of the business staff team in order to expand to more and more quality business. In the future work, we will seize all kinds of learning and training opportunities to promote the continuous improvement of the quality of the individual agent team itself, for the company's sustained and stable development to lay a solid foundation.
Second, the work of financial receipts and payments
In addition to business development, I also do the first business department of the financial receipts and payments, I actively cooperate with the work of the higher authorities, in the day-to-day work can be seriously and strictly in accordance with the parent company's "___", actively and effectively carry out their work, strict control, serious audit, do a good job every day end of the day and every month of the handling fee reconciliation and payment of the work and timely delivery to the relevant authorities.
Third, strengthen the learning of professional knowledge
Engaged in property insurance work, only to continue to strengthen the learning of professional knowledge, in order to create a sustained competitiveness of the team. Through the accumulation of daily work, I found my own shortcomings, use my spare time to study the company's terms and conditions, enhance the understanding of the significance and function of the insurance, usually I will also be to the billing staff and claims staff to learn to ask for advice, to master the general process of insurance, underwriting and claims, as well as the general use of the documents and the use of the collateral.
Over the past year, with the love of the insurance industry, I have done my best to fulfill my work and job responsibilities, and strive to do a good job in all aspects of work according to the requirements of the higher leadership, and made certain achievements, but also made the leadership and the praise of colleagues. Looking back over the past year, in the achievement of gratification at the same time, but also found their own in many areas to be improved. But I have the confidence and determination to work hard in the future to find gaps, bravely overcome shortcomings and deficiencies, and further improve their overall quality, to do the work to do, do a good job.
Salesman year-end work summary of the classic (Article 5)With the depth of the work, I came into contact with many new things, but also encountered many new problems, and these new experiences for me are a new course of trials and tribulations. Looking back at the whole 20___, I have learned a lot: when I met the difficulties, I learned to face them calmly; when I met the setbacks, I learned to be strong and look up; in the repetitive and monotonous work behind the scenes, I learned to think and summarize; in the company's image was damaged, I learned how to maintain; in the customer misunderstanding, I learned how to communicate and exchange. The above is a slight breakthrough in my work, but this breakthrough does not mean that I will be able to do a good job, I will continue to improve myself in the next work, in the failure to continue to summarize the experience and learn lessons; in the process of working with colleagues to learn from their advanced working methods and concepts; in the process of communication and exchange of learning to understand others. Now the 20__ work summary is reported as follows:
First, the work
1, do a good job of organizing the basic information, and reflect the situation of the customer in a timely manner to the higher leadership, to reflect the customer's information to the higher leadership.
2, the improvement and innovation of the display problem.
3, maintenance of old customers, to maintain regular contact with old customers, to understand the latest trends in customer demand for products. In addition to launch the brand's latest goods to customers to determine whether the customer has a need.
Second, the work of the existing problems
1, the work of the organization is not enough, in the work of the often some mistakes; the allocation and use of time is not reasonable enough, so that the efficiency of the work is greatly reduced; can not be a good distinction between the work of the content of the primary and secondary nature of the work, which affects the overall process of the work.
2, due to their own lack of product knowledge and business level limitations, in the process of communication with customers can not be very good to persuade customers. In this regard, I still need to continue to learn to improve their own product knowledge and improve the level of business.
Third, self-analysis
In terms of mentality, I have two problems: one is the impatience of the mind, and the other is the dispersion of responsibility. I still need to further adjust and change.
In the intense work will often produce impatience mental state, I have tried to ease this state, but the effect is not good. Psychology explains the psychology of impatience has many factors: the work environment, their own qualities, habits, work methods, etc., and I think the adjustment of impatience of the state of mind also need to start from their own habits and work methods, because the work environment is objective, and to improve their own qualities, especially the quality of the psychological aspects of the quality of the matter is not overnight, and now I can grasp is to adjust their own working methods and I'm not sure if I'm going to be able to do that, but I'm going to be able to do it.
Responsibility for decentralization is an important means of improving work efficiency, but the work of decentralized psychology has its negative side, when the responsibility for a thing is shared by more than one person, no one thinks that this is their own thing, and over time no one will pay attention to this thing, I can feel it around me is there. I think the way to overcome this mentality is to cultivate and strengthen the spirit of teamwork. Always put yourself in the position of a group, because there is no me only us.
Fourth, next month's planning
1, maintenance of old customers: mainly order tracking, to ensure that the large goods of Semper Fi Barra can be shipped on time. Do a good job ___ fall sampling work.
2, do a good job ___ back to the last month I did not do well in this regard, the feeling of being perfunctory is really not good, from now on to be more long a careful eye, as the saying goes: the mouth says no evidence, what things have to be confirmed only.
3, for new customers, be sure to act in full accordance with the norms of the contract. As soon as possible to obtain new customers to our trust and support.
4, insist on learning product knowledge and improve their business level, things are changing all the time, I need to constantly add new knowledge to enrich themselves. Insist on going out more often, to maintain effective communication with customers and exchange, really understand what customers need products.
The above is a summary of my 20___ work, the inadequacy of the leadership please point out and criticize.
These are the summaries of my work in 20__.