In order to improve our working ability and help us save working time effectively, it is time to prepare for our work plan. A work plan can provide us with a general framework and ideas for handling work, so what aspects does a good work plan include? Therefore, I have collected and sorted out the model articles of supermarket fresh-keeping work plan for you, hoping to provide you with more reference. 1
Looking back on the work history of 21__ years, there are fruitful joys, difficulties in tackling key problems with colleagues, and melancholy when encountering difficulties and setbacks. As a store manager, I deeply feel the great responsibility. In order to do a good job in the supermarket and serve customers better in _ _ _ _ _ _, combined with my work experience in _ _ _ _, The following work plans are specially formulated:
1. Improve professional skills
Keep learning and summarizing, be strict with yourself, be honest with others, improve your work efficiency, take strengthening service quality and improving overall performance as your own responsibility, set up a good image as the traction, stimulate the work enthusiasm of all employees on the premise of adhering to behavior influence and demonstrating the way, strengthen the implementation and implementation of the shift supervisor and administrator system, and strengthen on-site management.
2. Commodity management
Insist on tracking the shortage of commodities, strive to improve the art of commodity display, and achieve the position of main commodities, reflecting strong seasonal display and related display. Carefully analyze the commodity structure and market demand, adjust the commodity structure in time and reasonably control the inventory to avoid the backlog of funds. At the same time, do a good job in competition analysis, form a differential advantage with competitors, and put forward the competition principles of emphasizing width, ignoring depth, emphasizing chain and ignoring replacement, so that the goods can further form the chain advantage of __X supermarket while perfecting the consumer market.
iii. loss prevention
vigorously standardize the operation process and system of loss prevention staff and strengthen the concept of loss prevention for all staff.
iv. employee management
strive to improve the morale of all employees and motivate them in various ways. Strengthen the training, guidance and assessment of outstanding employees by the leading group, as well as the assessment of cadres in charge, and cooperate with the purchasing department to manage the goods and track the shortage. Conscientiously implement the environment and sanitation of the store, let employees form good habits, actively cooperate with the company to carry out various on-site management holiday promotion activities, and improve the performance of the store.
V. Service management
Strengthen the training of employees' service awareness and regard service as the external expression of corporate culture and the embodiment of comprehensive competitiveness. My colleagues and I will make continuous efforts to move towards this goal step by step, improve the service system, track the service throughout the whole process, and fully penetrate customers.
Selected monthly work plan of fresh supermarket 2
1. Familiar with the working environment
1. Familiar with the responsibilities of the floor supervisor, the daily work flow of the floor supervisor and the coordination department of related work;
2. Be familiar with the managers and employees on this floor and ask them about their jobs;
3. Be familiar with all the counters on this floor, including their names, specific locations, the nature, mode and status of business.
2. Find the problems in the current work
1. According to the work in the previous stage, find the loopholes in the current work flow, such as whether there are problems that the department can't solve, whether there are problems that need the assistance of relevant departments but there are no specific people and methods to implement;
2. Whether all employees on this floor are clear about their job responsibilities and corresponding workflow, whether they have the ability to do their job well and the problems that need help in their posts, and whether they do their job well according to the corresponding requirements;
3. Understand the problems that need to be solved in the operation of counters on this floor, such as lighting, commodity display, inventory backlog and so on.
Third, solve the problems in the current work
1. Improve the work flow and rules and regulations, seek help from superiors to solve the problems that the department needs the support of superiors, and communicate and coordinate with relevant departments to solve the problems that need the assistance of relevant departments;
2. Train the staff on this floor so that they have the necessary abilities for their posts and can do their jobs according to the company's requirements;
3. Communicate and coordinate with all counters to solve the problems they need help to solve.
The above work is the main work idea, which should be carried out in the specific daily work management:
1. Manage the sales work of this floor;
2. Have a clear understanding of the sales, goods and personnel of each counter on this floor;
3. Be responsible for the work distribution, attendance, gfd and code of conduct of the head counter and shop assistants;
4. Help subordinates solve problems at work;
5. Train subordinates and follow up to check the training effect;
6. Handle customer complaints;
7. Strictly implement the company's rules and regulations;
8. timely and accurately feed back the product information and customer needs and suggestions to the company;
9. Responsible for floor environment cleaning, lighting, props, maintenance and safety;
11, change and check the store display on time; Model article 2 of supermarket fresh-keeping work plan
Job responsibilities of fresh-keeping department manager
Objective To clarify the job responsibilities of fresh-keeping department manager, these regulations are formulated. Scope of application
this regulation applies to all stores of the company. Working procedures and personnel management
Arrange the shift of department heads, and guide and master the shift of department heads. Check the attendance, gfd, service specification and scheduling implementation of the department's supervisors and employees.
review the attendance cards of the staff in the department and sign them.
Recruit, promote, reward and punish, dismiss salespeople, and control staffing. Examine and approve the distribution plan of performance bonus. Make and implement the training plan for supervisors and employees, improve the quality and skills of employees, communicate with supervisors frequently, and clearly point out the advantages and disadvantages of supervisors. Fill in the cadre evaluation form at the end of the month and hand it over to personnel.
improve the management level of supervisors and train reserve cadres.
communicate with employees and supervisors to understand their psychological trends. Solve problems in time and do a good job of coordination.
put forward suggestions on personnel adjustment, and control the personnel expenses and staffing of the department.
cultivate the team spirit of mutual cooperation, and fully mobilize and stimulate the work enthusiasm of employees by all possible means.
organize weekly and monthly meetings of supervisors, and arrange work schedules for weekly and monthly staff. Others. Commodity management
break down the monthly sales, gross profit, inventory and other indicators to each department. Check the surface hygiene, commodity display and warehouse situation. Check whether the goods are neatly packed. Check the freshness (production date, shelf life) and quality of goods. Check the implementation of employee receiving and returning procedures.
check whether the price tag and other signs are complete and the contents are correct. Check the sales report of the previous day and analyze the sales situation of each department. Check the order. Supervise the replenishment of goods at any time.
understand the sales situation of the day, control the ordering situation according to the sales volume, and pay special attention to the promoters.
According to the category management, put forward a single item display adjustment plan and hand it over to the store manager. Examination and approval of commodity damage list.
check and supervise the situation of adding and replacing items on the shelves and off the shelves of all departments and groups.
review the payment slip, inspection slip and return slip made by the accountant, and sign after confirmation. Check the implementation of the transmission report.
make an inventory plan and organize the inventory work.
analyze the inventory results, check whether the gross profit of each department is normal, and prepare the adjustment plan. Arrange and implement the company's various promotion plans.
whether the promotional goods have arrived, whether they are neatly packed and whether they are updated on time. Put forward suggestions on commodity promotion by season and region.
after the promotion, summarize, analyze and archive the promotion data. Ensure enough promotional items.
control the loss and reuse of fresh food, and control the quality index. Others.
marketing and service
understand customer needs and suggestions and report to the store manager. Examination and signature of market questionnaire.
communicate with customers to find out their opinions and suggestions about our department and our store. Constantly strengthen the service consciousness of the staff in this department and improve the service level. Others. Asset management
to prosecute the use of equipment, facilities and other assets of the department. Coordinate
communication with manufacturers (distribution centers), understand the problems existing in the purchase, return and exchange of goods of all departments and groups, and solve them in time.
communicate with the purchasing department.
communicate with financial accounting, grasp the cost and expenses of each department in time, analyze the profit and loss of each department, and coordinate the work of each department.
hold regular meetings, point out the problems existing in various departments and groups, formulate solutions, specify the time limit for solution, and plan the work for next week.
the store is on duty every week, dealing with customer disputes on that day, checking the receipt of goods, reporting losses, and checking the hygiene, surface arrangement and equipment operation of the whole store.
coordinate relations with other departments and strengthen cooperation. Put forward suggestions for improvement to the store manager. Others. Other
prosecution of health status of the department. Prosecution of various signs in this department.
prosecution of necessary marks such as commodity safety certification and quality inspection. Model article 3 of supermarket fresh-keeping work plan
Emerging supermarkets should make a general development plan, start from a single supermarket and gradually turn to a super-large comprehensive supermarket to establish a chain supermarket brand.
1. Operation and management
1. Clarify the organizational structure of the company
(1), manager (1)
(2), deputy manager (1, It may not be set up and be directly managed by the general manager)
(3), business department: supervisor positions can be set up in various regions according to the actual situation of the company
(4), finance department: cashier and accountant (two people are expected)
(5), administration and personnel department: personnel, procurement, warehouse management and other positions (three to five people are expected)
2. First of all, we should compare the price of competitive products in the market with that of our company. We can divide the products into three aspects: high-grade, middle-grade and resistant. We should also compare the quality, cost and style of the products with our competitors, analyze the reasons for the price difference, as well as the market advantages and market positioning. On this basis, we can reach the standard and product price of pricing.
3. Marketing