The quality of the bar service is very critical, then as a waiter in the work to be serious and careful. The following is the "bar waiter year-end work summary", which is only for reference, welcome to read.

bar waiter year-end work summary (a)

20xx year x month and x month is an extraordinary year, this year I engaged in the front office service work in Cai Zhibang. This year, I am in the leadership and colleagues to help guide, through their own efforts to heart, master the work of the business, understand and memorize the staff code, membership regulations, club services, club menu and so on.

This year, my work is summarized as follows:

First, the business level of the improvement

The front office of the service work is a very need to work hard, through the leadership and colleagues cycle of gradual training and guidance, their own business level has been well improved. The front office is the place where the guests' impression of the club is good or bad, so keeping the environment of the front office neat and orderly is one of my jobs. At the same time, keeping the coffee area, multi-functional area, tea area and other business areas neat, tidy and comfortable is also a top priority. In addition, after ordering, customers quickly place their orders at the bar. For guests who are interested in the goods in the club, give him a detailed introduction, and if the guests want to buy, cooperate with the front desk, so that the guests can pay the bill in time. Understand the tea culture, can give the guests a good tea, let the guests taste the essence of tea, let the guests taste tea comfortably.

Second, efforts to improve the quality of service

The quality of service and the development of xx proportional to the relationship. xx service work and the front hall of the service work has a great deal to do in order to improve the quality of service of the club, the leaders of the club on the quality of service to carry out a comprehensive supervision and inspection, and with their own actual development of the hygiene inspection standards to the staff to introduce new service concepts, to develop a new service concepts, and to improve the quality of service. The leaders of the club carried out a comprehensive supervision and inspection of the service quality of the club and formulated the hygiene inspection standards in accordance with their own reality, introduced new service concepts to the staff, and formulated the service language standards. My service consciousness was quickly improved, and the service level was gradually strengthened and consolidated. Front office service work according to these standards in a timely manner to detect problems, timely service to guests, to give guests a sense of home. The members and guests of the club also gave the club's service work to give a very good evaluation.

Improving the quality of service is also to improve the influence and popularity of the club. xx all colleagues and I strive to learn, study business, standardize services, improve the quality of service, to fully meet the members and guests of all consumer requirements.

Third, next year's work outlook

20xx year is a new year, I will be aggressive mindset with colleagues in the club, together with efforts to improve the sales performance of the club goods.

Set up a strong sense of service, wholeheartedly do a good job of service; strengthen the communication with the guests, from the communication to understand the needs and satisfaction of the guests. An excellent waiter not only to master the basic service common sense, but also to be good at observing the words, understand the needs of guests and members and consumer psychology. In short, only as a good waiter is still far from enough. The goal of our front office waiter is to become an excellent marketer.

bar waiter year-end work summary (two)

In this year, I have gradually grown and matured in my work and study. First of all, learning to experience the company's corporate culture, dedication as a habit, loyalty as a belief, integrity in business, loyalty to the leadership. Consciously strengthen the relevant business theory learning, improve cultivation and business level. Seriously listen to the criticisms put forward by the leadership in order to better promote the work. Pay attention to learning new knowledge, new situation and new technology related to work at any time. Secondly, to be modest to the side of the colleagues to ask for advice, listen more see more think more do, and strive to improve their own business level. Now on the work of 20xx year is summarized as follows:

Efforts to complete the work:

1, responsible for the shift bar daily operation and management;

2, to assist in charge of all kinds of beverage modulation, new product development;

3, to assist in charge of controlling the shift bar food quality standards

4, to assist in charge of the shift bar food cost control Cost control

5, responsible for bar inventory management of all kinds of drinks, production of all kinds of statistical reports;

6, responsible for the operation of the close cooperation with other departments, to develop and implement the work of the arrangements and plans, and to ensure the implementation of;

7, is responsible for the content of the company's norms, the department's new staff to pass on the work of;

8, responsible for the bar inventory management of all kinds of drinks;

8, is responsible for Bar inventory management of various types of drinks, the production of various types of statistical reports;

9, to complete the work delivered by the superiors.

I am aware that I still have a lot of shortcomings, such as insufficient working ability and sense of innovation, the level of business and related skills to be improved. In the future, I will strive to do the following, I hope that the leadership and colleagues to supervise and guide me:

1, consciously strengthen the learning, learning theoretical knowledge, learning professional knowledge, learning the advantages and strengths of colleagues.

2, to overcome youthful impatience, to be down-to-earth, take the initiative to work, in practice, in a little by little to improve themselves.

3, continue to improve their own cultivation, strengthen the sense of work, and strive to become an excellent staff.

I believe that in my future work, I will continue to work hard and make progress, there is still a long way to go in life, and there is still a long time to struggle, I need to continue to work hard, I believe that I will work harder in the future, and I will make my greatest contribution to the development of the company!

bar waiter year-end work summary (3)

Understand and recognize the basic situation of the service industry, master to engage in service work required for some specific operational skills. Master the work content of each position, job responsibilities, workflow and the cooperation and assistance between the positions. Cultivate their own professionalism and professional qualities, as well as the passion and responsibility for the work.

First of all, the Personnel Department trained our interns and new employees, the main content of the training is the basic overview and corporate culture. Through the training, we know the history and future vision of xx, know what kind of store xx is, and what kind of store we want to be. After the training is over, we go directly to the department to report to work.

The main task was to be responsible for the storage, collection and supply of drinks to the waiters in the restaurant. After that, for some reasons, I was converted from the bar to the buffet, which I think is a less technical job, but the workload is relatively large. The main task of the job is to be responsible for the cleanliness of the buffet table and the timely supply of materials on the table. I mostly go to work at five in the morning and open the breakfast stalls.

At the beginning of every day is a kind of escape mentality to face the work, sense of responsibility is also extremely lack of. Café for the hotel's task is to undertake the hotel guests' breakfast and the hotel's Western-style food service. Breakfast is served in the form of buffet, except for coffee and tea, other beverages and food are basically self-service. Our job is to pour coffee and tea for the guests and help them to take away the empty plates after they finish their food. This work is repeated every day, and our interest and passion is inversely proportional to the number of times we repeat it.

I chose to major in tourism management partly because of the movie and TV series, watching the movie handsome and beautiful in the luxury five-star hotels in and out, they are so charming, and life is so passionate.

The hotel's luxurious hardware facilities and the large number of social celebrities in and out, all of which attracted me. I thought I would have the opportunity to work in a five-star hotel. Then after entering the school to study for a period of time, found that the cumbersome curriculum, hard theory, no passion for the learning environment, so that just the students of the youth, I am increasingly depressed.

The passion for learning is completely lost, and the future is full of confusion. Self-worth has been completely negated, class sleep back to the dormitory is also sleep, this day is basically sleep through. Though I know that I will spend four years of my college career in this way, I will have nothing but regrets and regrets to take away from the school after graduation. Every day, I thought, "I will study hard from tomorrow, and I will be full of energy every day," but tomorrow, I realized that I was very disappointed. However, tomorrow I find myself disappointed, and every day I wonder why I can't change this state of affairs.

Barista year-end work summary (four)

Hello everyone, 20xx is my year of self-challenge. I will try to correct the shortcomings of the past year's work, to do a good job in the new year, the past year in the care of the leadership and the enthusiasm of colleagues to help, in the work of a certain result, but there are also many shortcomings. Looking back at the past year, the East Zun store by all aspects of the impact of the business situation is not optimistic, we reflect on the work of 20xx:

A, now the bar work is summarized as follows

1, strictly do a good job in the cost control and accounting

2, the bar staff to cost savings and service-related training

3, Assist the store manager to do a good job in the reception work, private room booking work, etc., found during the work of the problem in a timely manner.

4, improve the enthusiasm of the staff, do a good job with the departments

5, and staff communication, to reach agreement.

6, standardize the post of the service language, improve service quality.

7, strict control of invoicing, saving and reducing consumption.

8, for the bar to answer the phone, to communicate to persuade customers to come to the store to consume, so as not to lose customers. The above is a summary of my work in 20xx, in the summary I am also aware of their own shortcomings, in the new year I will strengthen their own learning,

Second, 20xx year work focus on planning the following

1, according to the business situation, change to improve the work, put the bar workflow table, the regional health responsible for the work table, daily health Work table, the various forms of refinement and perfection, so that employees can consciously comply with the bar system, truly unified management, the power to let go of the staff to participate in it, can let the staff to learn and exercise.

2, often organize training staff on the bar operation skills and theoretical knowledge, so that employees are familiar with the bar operation skills and theoretical knowledge, so that employees are familiar with all the bar.

3, actively communicate with all departments and exchanges, because we are a whole, only reflect the value of the whole, we can do a good job of everything, and really do the division of labor is not divided. A new year, a new starting point, there are leaders and colleagues as always care, I must continue to work hard, climb the peak, live up to expectations, but also wish all leaders, colleagues in the new year, work well, good health, thank you!