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Excuse me, who knows what the "three lightness, four diligence and five tones" in the catering industry mean?

Three lightness: speaking lightly, walking lightly and operating lightly

Four diligence: eye diligence, mouth diligence, hand diligence and leg diligence

Five tones: 1 There is a "welcome sound" when the customer enters the store

2 There is a "response sound" when the customer asks

3 There is a "thank you sound" when the customer helps

4 There is an "apology sound" when the customer leaves.

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