1, first of all, from the first look at the responsibility to start, to provide priority and help services Tongliao Airport in the terminal check-in, inquiry, security check, boarding gates at the addition of a number of elderly travelers priority tips signs, elderly travelers can enjoy priority check-in, preferential seating, priority security check, priority boarding and other services.

2, the second from the Internet + start, extend the old service chain Tongliao Airport launched passenger service platform WeChat small program.

3, finally, timely and standardized response to passenger demand. According to the differentiated needs of special passenger groups, improve the differentiated service process for elderly passengers, special passengers, refine the service rhetoric and service etiquette and incorporate special passenger service protection program to ensure that the elderly, disabled, pregnant women, unaccompanied children and other special passengers travel by air throughout the process of smooth, efficient and barrier-free.