Secondly, if your problem is not solved, you can complain to the store. You can ask to communicate with the store or manager, express your dissatisfaction to them and ask them to provide solutions. Usually, stores will be willing to provide reasonable solutions to avoid consumer complaints and dissatisfaction.
Finally, if the above two methods can't solve the problem, I will defend my rights according to law.
Article 10 of China's Consumer Protection Law stipulates: "Consumers have the right to fair trade. When purchasing goods or receiving services, consumers have the right to obtain fair trading conditions such as quality assurance, reasonable price and correct measurement, and have the right to refuse the compulsory trading behavior of operators. " Consumers have the right to refuse unreasonable charges for eating in restaurants. Consumers can go to the industrial and commercial department, or call 123 15 to lodge a complaint, so as to safeguard their legitimate rights and interests in the form of law. There are four traps in the catering industry: first, the "seasonal price" is vague. Seafood, poultry and high-priced vegetables are often marked with "standard price" on the menu, and consumers find the price surprisingly high when they check out. Second, there are many restrictions on coupons. Some restaurants use coupons to attract business. When consumers eat next and show their vouchers, the store prevaricates on the grounds that "this voucher can only be used at a certain time of the day" and "this voucher is only valid for some dishes", and excuses such as "the rules of use are changed without prior notice" and "the right to interpret this voucher belongs to our store". Third, switch raw materials in the middle. That is, the food that consumers choose to consume is inconsistent with the food provided by operators. Even if face-to-face verification is required, it cannot prevent merchants from tampering with the cooking process. The fourth is seafood measurement fraud. Because many seafood are weighed by Jin, which is expensive, driven by profits, operators often cheat in seafood measurement. If plastic foam is placed under the electronic scale, it will lead to two kilograms less when weighing; When consumers choose seafood, they will "start to calculate" according to the unit price figures, and weigh and price the scale and seafood together; Suddenly throwing seafood into the scale, the impact force makes the measurement number of the scale increase instantly, which leads to inaccurate measurement; It is difficult for consumers to see clearly by stacking items in front of the electronic scale or putting the scale far away.
Article 10 of China's Consumer Protection Law stipulates: "Consumers have the right to fair trade. When purchasing goods or receiving services, consumers have the right to obtain fair trading conditions such as quality assurance, reasonable price and correct measurement, and have the right to refuse the compulsory trading behavior of operators. " Consumers have the right to refuse unreasonable charges for eating in restaurants. Consumers can go to the industrial and commercial department, or call 123 15 to lodge a complaint, so as to safeguard their legitimate rights and interests in the form of law.