The rapid growth of knowledge in today's society, rapid technological change, so that enterprises must constantly update technology and management, managers and employees do not have to constantly update their knowledge and skills. The following is a "corporate training work summary sample", for reference only, welcome to read.

Summary of the work of corporate training (a)

The competition between modern enterprises, not only product competition, but also the competition between the corporate culture, business operators are increasingly y aware of how important the excellent corporate culture on the operation and management of enterprises.

So, what standards must be met by the corporate culture to make it work for the operation and development of the enterprise?

An excellent corporate culture must meet four criteria: personality-based, strategy-based, based on the most fundamental business principles, and based on human nature.

First of all, the excellent corporate culture must be based on personality, one is the entrepreneur's spiritual personality, that is, the pursuit of business leaders, ideas and concepts, when the corporate culture fully embodies the spiritual personality of the leader, the business leader may be able to achieve the physical and spare no effort to preach; two is the personality of the enterprise organization, that is, the enterprise's unique business philosophy, system and behavior, etc., the enterprise's organizational Personality embodies the enterprise in the business process of some of the successful spiritual qualities and practices, these spiritual qualities and practices, especially the spiritual qualities of the future success of the enterprise has great value.

Secondly, a good corporate culture must be based on corporate strategy, that is to say, a good corporate culture must fully reflect the comprehensive support function of corporate strategy. Corporate culture must ensure that the enhancement of corporate performance function, so that corporate culture fully embodies the values of the enterprise, for the enterprise's economic efficiency services. This requires us to find the interface between corporate culture and corporate strategy, so that corporate culture fully reflects the comprehensive support function of corporate strategy.

Third, an excellent corporate culture must be based on business standards. The basic business guidelines, refers to the basic rules of the game of the enterprise in the market, such as: integrity, fair competition, win-win or multi-win, professionalism and so on. Once a company violates these rules of the game, it will be abandoned by the market. How can a dishonest enterprise or an enterprise without professionalism gain the loyalty of customers, the trust of investors and suppliers, and how can it be recognized by the public, and how can such an enterprise be successful and sustainable development? Only by abiding by the business rules can an enterprise adapt to the changes in the market.

Fourth, excellent corporate culture must be based on human nature, in other words, excellent corporate culture must respect human nature, an enterprise's culture is only based on human nature, only unlimited inclusiveness, and to obtain the ultimate recognition and respect, and then will have the role of cohesion of the people, the culture of any enterprise if the deviation from the human nature, the culture is a lack of inclusiveness, a distorted culture. If the culture of any company deviates from human nature, then it is a culture that lacks inclusiveness, a distorted culture. We can find this from the culture of HP, IBM and Motorola and other companies, the reason why these companies have today's achievements and status, and their people-oriented (respect for human nature) corporate culture is inseparable, respect for human nature is the core and foundation of all good corporate culture.

The above four ****ity is not independent of each other, but a hierarchical relationship, in the process of building corporate culture, first find out the entrepreneur's spiritual personality and the personality of the enterprise organization, and then docked with the corporate strategy, and finally from the business guidelines and human nature level to improve and enhance, so as to comprehensively enhance the competitive advantage of enterprises, through the implementation of the weak culture to become strong and powerful, and let the weak culture become more excellent. Let the excellent culture become more outstanding.

corporate training work summary essay (two)

In order to further strengthen the property company customer service bar staff service skills and service quality, so that the customer service bar staff better grasp of business knowledge, November 27, 20xx, the company's administration and personnel department of the special organization designed for a period of two days of service awareness and skills training. Training activities held in xx new city sales center conference room and sales hall, customer service bar participants *** 4 people; course instructors all by the management of the Dazu hotel elite lecturer, the course content has a "conference service process" "lobby bar reception and service" "service awareness" "grooming and etiquette introduction" composition. XXX supervisor of the catering department of XXX Plaza Hotel lectured on "Conference Service Flow", "Lobby Bar Reception and Service", and XXX training supervisor and lobby assistant manager of XXX Plaza Hotel lectured on "Service Awareness" and "Introduction to Grooming and Etiquette". This training was carried out under the great attention and support of the Group's Human Resources Department and the company's leadership. Through the efforts of the training instructor of xxx Plaza Hotel and the cooperation of all departments of the property company, the training basically achieved the design intention and expected effect. The training is summarized as follows:

First, the core of this training embodiment:

1, customer service bar staff in the customer service to fully control the service details, to master all kinds of use of the correct use of appliances, familiar with all kinds of drinks modulation, adding, replacement time, to ensure that the quality of professional services to play effectively.

2, customer service bar in the reception hall of the main points of the patrol and the standardization of materials and appliances, at any time to ensure that the scope of the work of the neat and clean environment, to create a comfortable environment

3, familiar with the conference process and classification, corresponding to the various types of meeting table requirements, before and after the meeting of the material preparation and collection as well as the meeting in the service requirements, and to be able to practice on-site learning.

4, the embodiment of service consciousness and cognition, how to do active service and passive service, smile service training methods and the importance of.

5, master in the workplace, standing, standing, walking, sitting and other physical requirements, as well as dealing with special circumstances of the handling action.

6, master the normative requirements of the work dress code and organize the timing of personal grooming, how to find a reasonable place to organize.

Second, the training performance better aspects:

1. The departments in the preparation of training can do unity, unified division of labor, equipment debugging, material preparation, seat placement can be timely in place. This training reflects the power of teamwork, when it is the turn of the lecturer will listen to the arrangements to come to the venue in advance, there is no absence or late and early departure phenomenon.

2. The training lecturer's teaching methods are flexible and diverse. In the training process, the training instructor used case studies, interactive exchanges and image expression, etc., on the training content and practical application of systematic explanation, so that the course is no longer boring, no longer hard, easy to understand, but also to achieve the mobilization of everyone's enthusiasm for the purpose. Let everyone in the training field to speak enthusiastically, raise questions, solve problems, so that the training in an active atmosphere, everyone that is easy and rewarding.

3. Organizational discipline. During the training period, the new employees are able to comply with the classroom order, not late, not leave early, not randomly walk around, so that the training is carried out in an orderly manner. It shows that the property company employees have good quality, to create a good corporate image for the property company.

4. Through just two days of training, *** training 4 courses, training courses are representative of the curriculum, the curriculum is flexible and reasonable, to give everyone enough time to rest, adjust the state of mind, full of spirit to listen to the class to take notes.

Third, the training problems:

1. The match of the training course. Training courseware content and sales of the actual operation of the sales process is not enough to match. Because of the time is relatively short, only a part of the courseware to adjust, the training instructor only temporary change in the training content and teaching methods, so that the trainees produce a short period of maladaptation.

2. The program is too tight. In the two-day training course, *** arranged four courses, two-day course schedule is full, although many times to arrange breaks for everyone to adjust, but due to the property company in the time and vehicle arrangements, so that the trainees are basically in a state of fatigue, can not concentrate on the spirit of the course introduces too much content, the trainees will not be able to effectively absorb. The specific operation will also have a lot of objections, only in the future work slowly to experience.

Summary: This training is also considered a complete success. In the group leadership and and brother company's help and support, after all departments of colleagues to cooperate with each other and efforts, in the training process did not encounter too many problems, leaving a good impression on everyone. Training like this, the property is also a precedent, reflecting the importance of the group company on the quality of service and business requirements of the property company, and to cultivate each employee with heart.

corporate training work summary essay (3)

Since entering the company nearly four months, I persistently implement the "construction of learning company, training learning cadres, cultivate learning staff" spirit, firmly establish "training is the company's long-term investment, is the development of the greatest strength, is the greatest welfare of employees". Employee's biggest welfare" concept, to pay close attention to the connotation of management, improve the quality of people as the focus, is subtle to improve the overall quality of the staff of the department, for the development of the company to provide talent and intellectual support.

First, do more satisfactory.

Around the "pay close attention to the connotation of management, in order to cultivate the quality of people as the focus of the" principle, the overall leading training topics 20 times (see the details of the xx annual training statistics table), **** 40 hours, training staff 574 people / times. For personal needs or business development in someone's short board phenomenon, in March-July out of training 19 people / times, **** expenditure training costs 15,152 yuan, of which 5,980 yuan in cash, and other vip card consumption (see details of the outside training statistics table). Reinforce the tracking management of the effect of outgoing training, the relevant personnel to fill out the improvement report and internalized training, but the effect is not good, not really transformed into the productivity of the enterprise. Sent 13 enlightening PowerPoint. Sent 27 management SMS, benefited 270 people / times.

Second, not doing enough.

For the training and learning time, March-July choose Wednesday night is wrong, in the case of staff awareness of training are not transformed, take up six days outside the 8 hours of staff training, employees can not accept, coupled with two times did not arrange the vehicle and meals, the training work has a greater impact. Now the training time is changed, which helps the training work to move forward.

For internal training and learning, people do not pay enough attention, and it is easy to be diluted by the daily work. When work, meetings, family trivia and learning contradictions, often learning to give way to make learning is difficult to persevere, see the desired effect. Mainly because the concept and attitude of the subject did not do.

Third, the understanding of the voyage training work.

In the rapid development of the company's situation, the training must recognize the company is facing the nickel alloy price cuts significantly the existential crisis, the subject of concepts, team building and collaboration, cost control, production site management to do guide. Comprehensively improve the quality of the workforce, to adapt to the nature of the processing trade industry. Must improve the process, relying on new processes and new technologies, focus on solving quality problems.

In the speed of the century, the knowledge of the "freshness" is increasingly shortened, "depreciation rate" is increasingly accelerated, "aging rate" is increasing, yesterday's full of learning if it is not If yesterday's learned men are not today's diligent learners, they will inevitably fall behind. It is necessary to cultivate the value-added concept of "the next moment is worth more than the last moment" and create a learning company. Requirements for employees at all levels to truly learn as a habit of life, a need for survival, a career foundation, a corporate responsibility, a spiritual pursuit, a state of mind, to achieve the institutionalization of learning, standardization, self-awareness and long-term.

The training of each department, only the safety production team started, other departments did not act. This is a hidden danger for the future development of the company.

Between the above, the company should start the "talent project", in line with the "elimination is not the purpose, to improve is the original intention, never let an employee fall behind" idea. In the training means, adhere to the "from the grassroots, to the grass-roots level in the" principle, highlighting the use of learning, focusing on high-level and production site, in the training mode, adhere to the grasp "backbone" with "general ", focusing on "ladder" training, the grass-roots employees to learn more "green light", to solve the problem of the enterprise like procurement, administration, financial personnel configuration of the green and yellow. The company's main goal is to provide the best possible service to its customers.

Through nearly 4 months of observation, insight into what corporate training needs, can seriously do a good job of training topics, is pursuing the effect. In order to better carry out the training work, in order to better decode the wishes of the senior management into training content, hope to see the company's minutes or minutes, or directly participate in the company's non-confidential meetings.

Four.

1, the implementation of the training system, the formation of the training team, the establishment of the training system.

2, in the training process, to do theoretical training "five", that is, there are training programs, training materials, training instructors, training classrooms, training attendance.

3, the actual operation of the training to do "four", that is, there are training programs, operational projects, training records, assessment.

4, the daily training to do "three prominent", that is, highlighting the key positions key position training, highlighting the standardization of operational training, highlighting the new process, new technology training.

5, to ensure that the "two to improve" to improve the technical and operational quality of staff and senior management level.

6, the implementation of "a lesson", the implementation of the work of the weekly class.

7, to further improve and strengthen the staff training methods, methods to improve the relevance and effectiveness of training.

8, the implementation of the company's staff training part-time instructor appointment system, the establishment of a sound responsibility, rights and benefits of the unified assessment mechanism, efforts to train and create a more stable part-time teachers (trainers) team.

9, strengthen the entry training and continuing education training, so that business managers and professional and technical personnel can better adapt to the actual needs of the work of the post.

10, the strict implementation of the "three no's" principle, that is, without training new employees can not be on the job, without training and qualified workers can not be transferred to the top of the job, failed to qualify for training of key positions workers can not be on the job.

11, to take a combination of centralized lectures and self-study, classroom teaching and practical operation of the combination of methods, the implementation of hierarchical, sub-grade, sub-post skills training, and strive to cultivate and create a "transfer to the post can be on the job, on the post can be competent" and "a post of fine, two posts through the post, the post will be a three "The company's main goal is to provide the best possible service to its customers.

12, it is proposed to carry out the "tree master, with high apprenticeship" activities, the implementation of two-way assessment, grasp the two with the middle, and further improve the overall quality of the workforce, in order to mobilize the staff to learn the technology, learning management, practice skills enthusiasm, careful organization, and do a good job in the selection of masters, high apprenticeship.

13, strengthen the job operators skills identification training work, front-line workers to strengthen the "three on-the-job" training, that is, the training content in the post on the implementation of the training of basic skills in the post, the training effect in the post on the embodiment of the training surface of 100%.

14, by adopting a combination of job training and on-site operation, centralized and decentralized learning combined with a combination of teachers and staff self-study combined with a variety of flexible ways, better job training, operational skills training, skills identification, continuing education, academic education and other training tasks, the implementation of training programs to implement the work of 100% of the work target.

15, improve staff education and training and management, strict implementation of the "training management approach", the development of the first resource of manpower, and further change the concept of stimulating employees to learn the enthusiasm of knowledge and technology.

16, the establishment of a sound staff training file, the staff training tracking assessment file as the end of the year performance appraisal, promotion assessment of one of the important basis.

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