In catering enterprises, catering managers play a decisive role. In the fierce competition in the catering market, the catering manager's own quality and the size of the management ability, is related to the survival of the enterprise and the key to success. In our chef's mind, there are three very good catering managers have three very graphic analogies or hope: one should be like a head of horse, two should be like the air, three should be like a carpenter. Catering managers must be like the head of the horse, the head of the horse is the leader of the herd, it is a keen sense of smell, to grasp the direction of the front near, play the role of the leader, the horse herd to lead the sunny, well-watered places, so that the herd can eat and drink, run faster, the chances of survival greatly improved. Similarly, food and beverage managers must also be the enterprise towards a promising strategic direction to guide, in order to make the enterprise in the fierce competition to survive and develop, in order to make the enterprise has a bright future.
If the catering manager is only buried in trivial daily affairs, and often tired to deal with a variety of annoying customer complaints, and not enough time to comprehensively consider the development of the enterprise, not enough time to learn and study the catering market trends, then he can not make a correct judgment on the direction of strategic development of the enterprise, it is easy to lead the enterprise into the wrong path, the enterprise is easy to fall into crisis! This requires our catering managers to have a clear mind and strategic vision, the development of enterprises to have a comprehensive understanding and overall consideration, and the development of enterprises in the process of the problems found in a timely manner, timely treatment, in order to eliminate hidden dangers, to avoid the emergence of corporate crisis.
At present, with the acceleration of the speed of people, logistics and information flow, as well as the universal application of emerging science and technology, catering managers not only need to understand the popularity of dishes and changes in market demand, but also to understand the changes that have occurred in the field of culinary arts, and to understand the management mode of modern catering enterprises, so as to guide the enterprise to the correct path of development.
Catering managers should be like air. Although air is everywhere, people do not feel the pressure because of its existence. However, once the air is left, people cannot survive. Catering managers have to be like air, both ubiquitous, but do not let employees feel your pressure. That is to say, catering managers to create a relaxed and harmonious working environment, do not let the staff feel that you are to constrain and suppress them, but to let the staff in the invisible consciously in accordance with your intention to do, which is the best policy.
But in real life there are many restaurant managers are not so. As many catering managers are often the boss himself, they do not know the basic methods of catering management, in order to establish their absolute authority before the staff, often in an overbearing tone, tapping the table, pointing to the staff's nose and say: you are the boss, or I am the boss? Are you the boss, or am I the boss? This makes the staff feel the pressure, resulting in a gap between the staff and catering managers, so that the staff can not put forward rationalization proposals on the problems of the enterprise, but also dare not express their own opinions on the development of the enterprise.
In accordance with the modern business philosophy, investment in catering business owners from a strict sense, can only be counted as contributors or shareholders, and can not be equated with the catering manager. Because of the current investment in catering business owner more, many of them are laymen, the catering industry is not familiar with, therefore, they had better hire those who know how to do when the catering manager. Knowledge of the catering manager is often not like some bosses, they can listen to the views of the staff and coloring the correct part of it, in the event of a problem can be discussed with the staff and to be resolved, so as to be able to fully mobilize the enthusiasm of the staff, each employee's potential to play to the fullest.
Catering managers should be like a carpenter. Carpenter has the excellent quality of catering managers to learn and learn from. First of all, the carpenter saw a piece of wood no matter how much on the wood will feel useful, and will find ways to make it play its due role. Catering managers must not be like a doctor, specializing in picking the patient's faults. If you look at your people like a doctor, then the best of them will be full of problems. Catering managers must be like a carpenter, good at finding the shortcomings of the staff, so that employees make the best use of their talents.
Secondly, the carpenter must have their own overall concept of furniture, know how to construct this furniture, with what materials, do out what it looks like. Instead of no plan, no purpose, take one step at a time, where the black where the rest but in real life, there are many restaurant business owners are not so, more money in their hands, there will be no plan, no purpose to go around thinking about investing, thinking about opening a store. As a result, often because of their own strength is overestimated, the catering market misjudgment, and lead to enterprises from all sides to eight constraints, and then fall into the situation of all sides. Therefore, at this point, catering managers must be like a carpenter, their own enterprises have a general understanding and general concept, in order to give the boss as a good adviser.
Finally, carpenters always use their own practical action to creatively realize their own ideas, rather than just talk without doing. Therefore, catering managers must be their own implementation of action to infect and drive every employee.
Xiamen Pinjie Catering Management Co., Ltd
Pinjie Catering Management Co., Ltd (Quanzhou Office) Address: Quanzhou City, Jiuyi Road, Yihua Computer City, No. 836