Regular meeting is an important procedure in our work, and at the same time, it is also a carrier for withdrawing corporate culture; If you want to see the combat effectiveness of a team, as well as the working atmosphere and management of the enterprise, in fact, you have already found the answer at the regular meeting to a large extent. As far as we are concerned, it is held every day. However, have you really held a regular meeting, are employees satisfied with it, and have it met your expectations? I will share with you the following through my own experience of more than 11 years:

1. What are the specific meanings of the regular meeting?

1. Improve team morale.

2. upload and release.

3. point out the shortcomings in yesterday's work and propose solutions.

4. Today's guest briefing (reservation information, customer information, VIP reception).

5. Announce today's special recommendation.

6. Inform relevant sales data.

second, how to do the regular meeting before meals

1. Establish the procedural system of the regular meeting in the store

Establish the procedural system of the regular meeting, and learn it from all staff, and all staff will abide by it. In our actual work, the regular meeting system of some restaurants is verbal and unwritten; Some will implement double standards (employees can abide by them, but management does not; Or the store manager presides over one standard and the manager presides over another).

2. The regular meeting starts with the whole team

Correct: The first step of the regular meeting requires the whole team (stand at attention and relax/switch all around). The voice of the host must be loud and energetic, which is an effective way to improve the team morale. Remember that the state of the host determines the state of the team. When the queue is neat and the morale is high, the topic of the regular meeting will be discussed. Once the regular meeting begins, everyone except the host should join in.

error: some restaurants hold regular meetings, and there is no link of whole team, and the floor is staggered and listless; Secondly, in some restaurants, when the manager speaks at the regular meeting, the manager and supervisor stand by, which gives people the first is not rigorous, and the second is that you separate yourself from the staff.

3. Prepare the contents of the regular meeting in advance.

Correct: The contents of the regular meeting will appear as 1, 2, 3…, and only 3-5 points at a time will be enough, which will make it easier for employees to remember. After each article is finished, ask employees whether they remember it. At the end of the regular meeting, review the contents with employees.

Error: Some managers are used to improvising, making no preparations, talking about things without logic, and talking about a lot without numbers. Without 123, employees simply don't remember; Moreover, because you are not prepared, you don't speak fluently and confidently, which makes it difficult to convince employees.

4. Use us more, not you.

Correct: In regular meetings, the host should use "we" more. For example, I found that our service staff didn't do enough in welcoming guests and seeing them off. The phenomenon is that ... we should sit in ...

error: some managers are used to using "you" to lecture employees and correct them in regular meetings. For example, I found that your waiters are welcoming guests and seeing them off ... What is the meaning reflected by "you"? You have separated yourself from the staff, and you have positioned yourself above others, which is not conducive to creating a harmonious atmosphere at work.

5. Encourage more and criticize less at regular meetings.

Encourage more and affirm team work at regular meetings, which is beneficial to team morale, especially at morning meetings, and avoid criticism. For criticism, the tone should be calm, and the criticism by name should be as little as possible.